Baie de Seine
Operated by Brittany Ferries
Baie de Seine
Operated by Brittany Ferries
This ship is no longer operated by Brittany Ferries.
The Baie de Seine is the second ship in Brittany Ferries no frills ‘économie’ fleet and offers a simple yet extremely comfortable service. Formerly with DFDS as the Sirena Seaways, the Baie de Seine has a passenger capacity of 610 and availability for more than 200 vehicles. Onboard you’ll find a self-service restaurant with limited choice, a small bar and café, boutique, limited seating, a range of en-suite cabins, free Wi-Fi internet access and children’s play area.
There is vast array of cabin choice available onboard, with the Baine de Seine offering 2,3 and 4 berth inside and outside cabins all of which are equipped with ensuite facilities and are air conditioned. Cots are available on request. Disabled cabins are also available.
A self-service restaurant can be located on Deck 8 which offers a selection of tasty hot and cold food as well as snacks and deserts. If you would prefer to just have a relaxing beverage there is a Bar overlooking the ships bow offering a range of beers, French wines, soft drinks and light snacks or there is a café on the deck below.
The boutique offers passengers a chance to purchase gifts for themselves or others. You can pick up items such as spirits, wine, tobacco, perfume and cosmetics plus much more for very reasonable prices.
The ship is wheelchair friendly with disabled parking available close to passenger lifts as well as specially fitted cabins. Please contact the operator prior to your departure if you need these services.
Please Note: Whilst we have taken great care in making our Baie de Seine guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.
out of 5
84% of our customers recommended this ship
"Buy direct from the Ferry operator, NEVER buy from direct ferries.com"
I bought ticket from Direct Ferries.com and when i arrived the ferry was cancelled a week ago (before i even bought my ticket). Direct ferries.com did not email or get in touch about the cancellation. I was forced to wait in the terminal for the next ferry for 5 hours. I will buy directly from Brittany Ferries in the future. PLEASE AVOID directferries.com.
"My Assessment"
Overall good. However when I entered the cabin one of the bunks was down and the reading light was on..no big deal but the lower bunk pillow was not in place as it had been used to prop someone’s back up.The duvet was flat and creased not puffed up like you would expect which gave me a feeling that the berth had only been vacated 5 minutes before my arrival.So presentation for an expensive nessessity nil.Im a hairy arsed x rugby player so don’t expect flowers but first impressions count... not at all a welcoming experience.
"Travel on Brittany ferries"
The room was dirty, the food was terrible, and the ships layout was the worst I have seen.
"OUR SAILING WAS CANCLED DUE TO BAD WEATHER"
We did not sail we had to drive to Caen to get back the drive through France was awful and we were offered next sailing from Santander to Portsmouth was the 28th November what we thought it was outraged I have got hospital appointments to have all so my partner so not happy people. We have sailed to and from Portsmouth and Santander many times and have been happy with the sailings .
"Quality is slipping "
Up until now I've have good experiences with BF. But this trip has been poor. I was given a run down cabin with extremely loud ventilation (impossible to sleep) and a shower that constantly ran (such a waste). I arrived at 5am and was boarded at 8:45am when the ship was sue to leave.
"Travel from Normandy Coast"
Pleasant travelling all be it weather was a bit rough. The extra for the recliner seating worth the comfort. Did not try the catering but it looks OK when passing by that area. Well organised boarding and disembarkation by helpful crew.
"Review"
OK
"No Title"
Great cabin, poor food, unpleasant company
"The time it took "
I don’t understand why going is quicker than coming back far to long
"santander to portsmouth"
Everything proffesional as usual
"Mahon to Barcelona economy ferry"
Food was good and good value. Downside took 28hours and one hand towel provided for shower. Hardly sufficient. The petit a mange has poor selection of snacks. So say duty free very expensive.
"Ferry"
Very clean boat with very efficient staff, nothing is too much trouble
"Fifty-fifty"
I travelled from France to Portsmouth on the Baie de Seine, which is a good improvement on past ferries. The cabins are well-designed for convenient space, the shop and restaurant areas look inviting and well-presented. Boarding and disembarking well handled. I came back on the Etretat, an older boat (I think) where the layout and appearance are showing their age. I don't understand why you have to queue up for a cabin entry code. I discovered the next morning that the upper bunk (cabin 6A25) above me was insecurely fastened, and could have given me a mighty crack on the head! Staff on both boats were welcoming and polite.
"No show"
Due to unforeseen circumstances I could travel. Thanks for sending an email asking to review my trip. I appreciate you noticing it my absence.
"The convenient way to drive to northern Spain"
This outward journey on the Pont Avon cost almost double the return journey on Baines Saint Marie. I have to say although there were more facilties on the Pont Avon both the food and the cabin were far superiour on the cheaper sailing. Disappointing and poor value for money.
"Very comfortable. very good location for ports to UK"
4 berth cabin ideal for older person no midnight ladder up/down cabin very clean ,food very good served hot, good signage to allow moving around ,lucky weather we used the sun deck
"Easy sailing"
A very enjoyable trip back from France. The cabin was comfortable and clean. Being a small ship loading and unloading times were very short
"A very pleasant Sail"
We sailed out on the Baie de Seine which although Economy was very nice and the food was excellent. Our return journey was on the Pont Aven and the sail was great , food very good, lots more to do on this ship .
"Comfortable journeys "
The ferry to Santander was economy so not much entertainment. I liked the reading lounge and luckily weather was great so it was nice to relax in the sunshine. The food was pricey and mediocre. The return ferry was much better. There was small outdoor swimming pool, cinema, entertainment in the form or bingo, quiz and talks. Wider range of food. Overall better experience despite the grey cloudy weather.
"Very good"
Enjoyed our crossing, v.good.
"Trip to France"
The outward trip was very good, the ship Baie de Seine was better for disembarkation than the Etretat which was the ship on the return journey. that part took too long. But overall standards are very good for the "Economie " ships
"Not very happy"
I had book a room above the water line. What I should have said was not in the car decks. Very disappointed for the expensive price paid I would think twice about using you again.
"Portsmouth to Santander "
A rather mixed experience. The outward leg was on Baie De Seine which is really a truck ferry, not much for the kids to do. The play area was small and they got a little bored with it quickly. General facilities were ok. We returned from holiday on Cap Finistere totally different class a lot better, large area for the kids to run around in, a pool and nice places to relax. A stark contrast to the outward journey which left us thinking of the £1300 fare what experience were we paying for??
"Portsmouth to Bilbao"
Small economy ship Not overcrowded Food average Poor wifi Cabin clean Staff helpful a Small map of port area would have been extremely useful as unfortunately we missed our return ferry and no signs for the portin Bilbao
"Planning and ship"
Everything was good food staff But The bad thing was we got there more than 2 hours before to check in ( the 5th car to check in ) at the time of boarding was one of the first cars on and at the time to come off the ship we were the last ones to come off why!!!!!!!! So the first ones there and the first ones on the ship are the last ones to come off the ship that was taking the piss and extremely unfair. That needs to be looked at ASAP you should reward the people that get there early to help the sailing goes to plan not the idiots that hold everything up get there late or just before boarding and get to leave the ship straight away at the destination. This needs to be addressed Thank you
"Plain Sailing"
Recently used the Bilbao - Portsmouth - Bilbao route, easy access to both terminals,everything from check in to disembarkation very good on this route
"Impressed"
Spotless, roomy cabin. Courteous, polite and helpful staff and lovely meal. Altogether really impressed by our sailing with Brittany ferries. Would definitely recommend.
"Really Good travel option - Would do again !!"
Nothing much to complain about really. Checking in and boarding was easy (short delay loading, but nothing much). Ship was clean and tidy. Services and facilities were good (its a ferry not a cruise ship!). Bar, café, shop, restaurant all manned by very happy and pleasant French staff and prices were affordable. Boat had games room, play room open decks to sides and aft to sit watch the world go by. Dog walking deck. We really enjoyed it, much better than we thought we would do. Only real negatives are the cost (vs convenience?) and the 28 hour journey length.
"Very good cruises and service"
Improve on-boarding process and visibility of time to embark
"Italy by car"
We descided this year to Road Trip from Somerset to Umbria in Italy In finding direct ferries the whole process even when changes were required was without fault The ships both going and returning sailed on time and were very clean and presented The French staff were approachable and polite, with also being helpful when needed to We had a cabin on both in and out voyages and they were very nicely kept. On the return voyage we were at the bow of the ship, but unfortunately the port hole windows were too obscured to get a clear view All in all excellent service and seriously we will consider again over flying
"Travel to Spain "
I didn’t realise when booking that it was a economic ferry as the price didn’t reflect that We sailed from Plymouth last time which was cheaper and a much nicer boat if I had known it was the economic ferry I wouldn’t of booked it
"Bilbao-Portsmouth "
Everything with this service is as expected, punctual and a very easy journey.....apart from the appalling WIFI service. This one improvement would make all the difference. In this day and age WiFi service should be excellent and easy to access throughout the journey and in all areas.
"my 1st time going abroad on my own with 2 of my dogs "
staff very helpful from start to finish ,kennels for the dogs were adequate space for them ld got to your dogs at any time during the journey ,having to wear a muzzle to gain entry to the ferry was a bit stressful but was ok ,(i can understand why they do this ). my cabin was a basic twin with shower and toilet ,bed was very comfy free wifi made the journey go quicker ,would definately do it again with no hesitation looking forward to my next solo adventure .NOT AS STRESFULL AS YOU MAY THINK WOULD DEFINATELY DO IT AGAIN SOLO.
"Overnight crossing"
All needs adequately well met, thank you. Shower worked well enough but the tray is dirty and stained, showing signs of age. (Cabin 7020) Cafeteria could not really get us out quickly enough after getting our food, so few bad marks there. Punctuality good and quick exit through Customs at Portsmouth, unlike arrival in Le Havre a fortnight back, when it took more than an hour to be checked by a solitary Douane officer.
"Ferry crossing Portsmouth - Le Havre 25/5/18"
Ferry left and arrived on time but two big failings: 1. No air con in cabin, very hot and stuffy 2. Over an hour queue to clear passport control.... one man on to start with, then two... poo French staffing spoilt a good croasing
"Portsmouth to Bilbao ferry"
28 hour trip with the car to Spain Arrived on time, boarding and disembarking easy. Food good Outside cabin ok, shower worked fine. Sea rough over Bay of Biscay but Kwells did the job!
"Baie de seine"
Spent 2 hours looking for ferry port in bilbao when it is 27km away , nobody informed us !
"Honeymoon"
Been using the ferry for 15 years no probs .our trip out was very good.as the first time for m'y wife trip out good trip back terable beds unmade but was sorted out Quick.after that I went into the toilet and it was very bad shot all over toilet and the floor I cleaned it up as my wife was crying at this point so honeymoon spoiled by the experience.
"A very long 31 hours"
I would like a senior staff member to try the trip. Self service food no being waited on. SMALL DULL BAR. NO PROPER UK TV VIEWING AREA. Most of all now ending entertainment. It would be worth more to us to have entertainment to pass the boredom. WE boarded the ferry at 7.40am and left at 3.20pm the next day. We had 850km to drive or pay for yet another hotel Crazy. The ferry should only take 20 hours and should be arriving early in the morning to be of any further use to me
"Expected better"
It was the first time l have travelled with Brittany Ferries. I felt that the ship was dated and lacked things to do. The cabins were basic but clean and enough room for overnight. Maybe just a tv in the cabin would make a lot of difference. I understand it is not a cruise ship but found it very boring. I would certainly look at other alternatives before booking again, l would not re book through choice only if there wasn’t anything else to suit.
"good crossing"
apart from our original ferry being cancelled our trip to Santander was smooth and trouble free, the cabins are comfortable and clean. Our return trip was a little rougher but nothing to worry about, this time we had an outside cabin which was great. We did not eat in the cafeteria or restaurant, but the food looked good.
"Good service"
This is a good no frills service, however, I felt that the food could have been better. Also the WiFi wasn't very good and would be better if it could be in all the cabins. There was no entertainment, unless you wanted to sit in the bar and watch non stop football! Or sky news in the coffee bar. It's a long journey pity there was no cinema, as that would have helped time pass. Anyway apart from that it was all run efficeintly and the staff were exemplary, and I would use this ferry again.
"Dissapointment"
This review has nothing to do with the ship. However, your booking system needs to be updated to include large Campers. I chose the maximum size of camper and trailer but when I checked in they said that it was not booked correctly. This is because Brittany Ferries have more accurate vehicle booking options. As a result I had to pay £140 extra. This was no fault of mine but yet I was penalised because of your inadequate booking options. Regards, Ben
"Amusements"
23hr journey does become a bit boring oerhaps a few more amusements? Films, a gym, some sort of games room? Otherwise a pleasant enough journey, thank you.
"Portsmouth Santander crossing"
Both boarding and return boarding took to long Going was one and a half hours returning nearly two hours.People whohad arrived just before the time for final booking in were boarding the ship well before those who had been there waiting .
"Ferry Trip"
Little facilities for travellers makes for a long boring trip. Would not do it again
"Did what it said!"
Overall a good trip. Staff friendly. I felt it was value for money. Food in the restaurant on the overnight part of the trip was very good. Cabin functional and clean. Only problem was the information bulletins in the cabin. It was totally unrecognizable as a human voice!! I have travelled many times from Portsmouth to Bilbao, its always been the same. Passengers have to ask members of staff what has been broadcast!!!! That needs to be addressed........
"Portsmouth to Santander"
Never ever booked with your company before but saved over £100 pounds on this booking. When we arrived at the port was a bit taken aback to see it was “economie” boat, however car was inside thankfully and the cabin had carpets. I had previously read reports ,hence never booked “economie”. Food pleasantly good. Will book again ,husband would not want his precious car outside unfortunately.
"Portsmouth to Santander "
Great comfortable trip for economy. Cabin was better than expected. Took a lilltle while to warm up but when heating came though it was very cosy.
"Great Trip"
Second trip on this economy vessel and can’t fault it. Great cabin and facilities. Will be more than happy to use this route in the future.
"Ferry cancellation"
We understand the weather is rough at the time we travelled and ferries will be cancelled. We travelled down from Aberdeen to Portsmouth and half way down received a phone message informing us the ferry was cancelled until 8am the following day. If the message had been clear telling us we were to be sailing to France and not BIlbao we would have cancelled the trip and went home.
"A good way to get from Spain to England"
This is the budget ferry and it has everything you need for a 2 night crossing. The staff are always very helpful and friendly. A good selection of food for breakfast and dinner. All self service. Bar, cafe, shop and a reading room if you want some peace and quiet. The cabins are fine too.
"Our experience "
We traveled out to Spain on your ship without hitch and the journey was ok. The cabin was very basic with no frills but was ok for one night. Coming back was a disaster. Our ferry was cancelled. We had to drive to St Malo adding 1000 miles to our drive and approximately £500 to our hotel bills. We waited to embark for 5 hours having been advised that the boat would sail earlier than scheduled only to find it sailed on time. The cabin was more spacious but the shower curtain was very smelly and could be smelt outside of the bathroom. We had one night instead of the sceduled two and no refund or offer of financial compensation for the extra outlay. Would not travel with Brittany Ferries again.
"Cancellation"
We were unlucky and our return trip was cancelled due to weather. We were meant to return on the 12th Dec, but didn't return until 22nd. I find it strange if a plane is cancelled due to weather the airline put you up in hotel and give you food vouchers until next flight available but Brittany ferries do no such thing and leave that expense to you. Don't think this is exceptable. Our trip ended up costing us more money than the ferry cost in the first place.
"Spanish Trip"
A part from waiting to get on the ferry the crossing to Bilbo was a very relaxing. A very pleasant experience.
"A little damage."
Although the crossing was as flat and comfortable as one could imagine ( I never even saw a wave) I returned to my vehicle to wait to disembark when that someone knocked off my indicator arm when squeezing through the gap between my and another motorhome. I heard it happen but proving it was not already done was a waste of time. The trip itself was excellent but the food could have been a little hotter especially the breakfast. Also, the TV failed at 10pm and wasn’t fixed until the morning. I had a four berth port side cabin to myself which was also much appreciated.
"recent crossing"
The weather was perfect so this made the trip an unmitigated success. Unfortunately BF cannot control the weather so i do not know how the trip would have been rated if it had been stormy. This time my only complaint was the shower/WC. The whole floor got very wet and because there was no rocking the floor by the WC stayed wet. The curtain was too short and the drain was poor.
"First step of moving"
Had a really good crossing only thing I can say is foog in main restaurant was cold as in a full cooked breakfast you would expect to be hot was cold other than that everything else was good cabin very adequate
"First time traveller "
Thoroughly enjoyed our sea voyages despite very rough seas both ways. Allow plenty of time for embarkation & disembarkation and just be patient.
"Brittany Ferries Portsmouth to Santander "
Late arrival. Very slow disembarkation. Lack of entertainment and things to do onboard in general. All meals should be included in the price of a ticket. Hot drinks facilities made available in cabins.
"November sail to Bilbao "
The staff were all lovely and friendly, the crossing itself was incredibly smooth and as we don't go in for the entertainment features offered on the other ships this was perfect for us. Cabin was comfortable and the shower was good. Breakfast wasn't great but unthinkable maybe we got there late and cooking on board is not the same as cooking at home anyway! We took an early morning embankment after a long drive the night before so slept half the day then relaxed for the afternoon until nighttime in the bar and reading room all very comfortable and relaxed. Boarding and disembarking was well organised and hassle free and we were greeted before we even got out of the van. Don't forget your European adapter for the plug sockets! Lovely crossing all in all.
"Carm crossing "
We enjoyed our journey on the ferry ,pleasant ,helpful .good food .will use them again .
"Trip to France and return"
A clean and tidy ferry with good accomodation. I have never travelled on this type of ferry before ie the way it was loaded not roll on roll off but it worked v well. Would use this service again. I also liked the idea of pet friendly cabins but we didnt have our dog with us on this occassion. we did not eat on board so no stars for catering
"Happy with the service"
Returned from France, booked at short notice. All on time, price okay. Thought the food was really good.
"Very good trip"
It's a nice boat, the meal was good and the staff are extremely friendly. The cabin was clean and comptable.
"Complaint"
Little annoyed. I had to pay extra as I had a slightly higher vehicle than normal but on the return journey I was put on the same level as the cars. I feel I was ripped off and forced to pay extra for no reason
"Pleasant crossing"
Staff are courteous and efficient. The crossing breaks up a long road trip for us and the cabins are clean and comfortable.
"LE HAVRE - PORTSMOUTH"
On time, helpful efficient staff, good food & shop, & recommend taking excellent value day cabin.
"The worst/most frightening crossing I have had!!"
To be honest, I’m amazed it set sail. For 3 hours chairs slid across the floor of the reading room at the rear of the ferry. For the majority of the voyage I clung to the table to avoid my chair being rolled over. My niece did the same but sadly lost contact and was then rolled backwards some 20 plus feet across the carpet hitting her head in the process. We have video footage of this by chance as another passenger was videoing the chairs sliding back and forth, but also captured my niece’s tumble. Certainly there was a distinct air of vomit throughout the boat as we disembarked!
"1 at time ferry trip"
Well , got to say we booked our ferry trip from Southampton to La Harve for the 1 at Oct and we loved every minute of it although the journey was a bit rough ( sea swell) the whole experience was delightful the cabin had that used look but it didn't matter warm and comfortable the only problem was on our journey back we couldn't get a cabin ( none available ) so had to spend six hours on a not so comfortable padded bench seat
"Easy and smooth crossing... only one comment for improvement"
We are Australian so ferry travel with our camper is quite new. Easy and smooth process, room was fine. One area for improvement is the food... it needs to be quicker with better options. Some of it was well short of our expectations... esp given it is French. Long lines and slow serving... maybe a buffet would work better. Not cheap for ticket or food but did the job well!
"very happy"
was a great trip out and back very clean and helpful staff
"Interesting trip "
Sailing from Portsmouth to Santander was fine until we got to Santander where a fault with the flood door on the car deck left us imprisoned for 2 hours after the boat docked. The staff dealt with the situation well and we were looked after in the bar. At least the roads were quiet when we eventually left the port. Further to this incident Brittany Ferries have compensated us quite well for the inconvenience.
"Very good lovely service "
Will look forward to the journey back very please with everyone looking after us
"Holiday time"
Check in was easy and straight forward, nothing to do in the car park and no opportunity to go shopping in either port. Boarding the ferry was well controlled and safe and the cabin on the way to France was great for the 2 of us. We had been assigned reclining seats on the sail back to UK but once we were on-board we asked about getting a cabin. A sorry wait after the ferry sailed and we were lucky enough to be given a cabin. If you are on the overnight sailing then get a cabin, the reclining seats, it would be a long night on the seats. Overall the ferry was clean and quiet, food oboard was good although for a family with kids it would be expensive. Nothing much to do but as it was an overnight sailing we were happy just to go to sleep.
"Very nice and trouble free"
The crossing was trouble free, the staff helpful, the cabin clean and well equipped. Will use again. Good value.
"Pat of the holiday experience."
This is the second time that we have used Direct Ferries to travel to the south of France. The whole experience is great on both crossings, the cabins are comfortable and very clean and when homeward bound the food is exceptional and a great choice for hungry travelers.Direct lines also text you if there are problems that may arise on each crossing such as traffic delays,I would always use them again excellent.
"Good trip"
Use the Chanel crossing twice a year. Brittany Ferries provide a very good service.
"Portsmouth to Santander"
Too long to travel with nothing to do. The Return journey we took was shorter to Plymouth and it was great to have the entertainment to help pass the time. The shopping was limited and not enough seating areas.
"good vovage"
2 good night crossings after pleasant good value meals in clean well appointed cabins -new plug required in 613 otherwise great
"Amendments"
I needed to alter details of my booking a few days before sailing, and was unable to do so via the DFS website. The site itself is well set out, and offers all the options, but at the death was 'unable to contact the provider'. This applied in or out of office hours, and about 4 different phone numbers were tried without result, before finding one tucked away in the small print of the booking. Altogether, a very annoying and time-consuming experience.
"Mixed feelings."
Travelling from Portsmouth to Bilbao at the end of May was such a pleasure, staff at the docks were very efficient although loading did take a long time, we left pretty much on time. Interior cabin spacious, a la carte dining very good and the in house whale talks interesting . A very pleasant , very calm crossing. Our return crossing at the end of June on the economy boat encountered a force 10. The steward in the lounge bar was fantastic.... helping people on to their feet after chairs were up ended and generally being a help all round. The weather cannot be organised but I do question the sanity of keeping serving drinks in glasses throughout! .self service dining system was very good. So generally I would rate this ferry service highly with one large criticism.... signage into the port at Bilbao is atrocious and the port staff really not impressive. Our outward journey made me think we would use this route again, but the Bilbao end was probably messy enough to prefer the drive through France.
"Pleasant crossing but service and organisation need to be improved "
It is was first booking with Brittany Ferries and although the trip went well we thought some points needed to be improved compared to other ferry companies which we are usually booking; - the instructions for boarding on the booking confirmation which we received were not sufficiently detailed, nowhere did it state where we had to go upon arrival at the port. It was only mentioned that no tickets were sent and that these would be given to us at check-in. However upon arrival at the port it was not clear if we should go to Le Havre gare maritime or straight to the check-in (which was closed when we arrived), we finally decided to go to the gare maritime to inquire about it and also to know at what time check-in was opening. It would have been helpful to know this beforehand. - the dinner on board was good but it is not clear what is free and it is not and the quantity to take (for desserts for instance). The checkout desk is not convenient, customers have to queue in the middle of the dining room with their tray in their hands as there is no space to put it down. Also, having guests to pay for water is not acceptable. All cafeterias have water on tap. The waiters are not well organised, we paid for our 2 trays but as we were finishing our meals, the sticker which showed that we had paid was removed by a waiter. Consequently another waiter came to ask us what we had eaten and gave us a bill. When I pointed out that we had paid, he complained about his colleague having remove the sticker instead of simply apologizing to us, which would have been nice ! - the departure in the morning: we were asked to leave our cabin very early and in quite vehement terms twice but then had to wait in the stairs going the garages for a good 20 minutes. This is not good organisation.
"Expensive and boring"
I tried to book from Santander to England but apparently it was full as I was only given the opportunity of travelling from Bilbao to Portsmouth. We paid £379 for our car and two adults. My sister only paid £100 more to return via Santander on what was a much better and more. comfortable cruise ! The food was at best mediocre and dishes soon appeared to 'run out' and were replaced with alternatives. There was no table service, all queuing for food. The journey could certainly have been completed in shorter time it was really boring with nothing to do except read. We were disappointed and will ensure we return from Santander next time. There seemed to be a shortage of staff too.
"very efficient and well organised"
Cant complain the crossing was great, staff were helpful and relatively pleasant rooms were clean and adequate. Good value for money.
"Holiday in France"
This was the first time we had travelled to France by ferry. Really good experience. Very well organised and staff were very friendly. It was an overnight crossing and so we had a berth. Return journey on Baie de Seine was better as we had an outside berth. Very good experience and we would do.it again.
"Disappointing experience"
We have travelled with several different ferry companies and though the cabin accommodation couldn't be faulted, nevertheless we found the catering services VERY disappointing. What was supposed to be "hot food" was cold (ie at breakfast time) and the evening offering was just about acceptable,,,with no service offered, and a very limited menu.
"ferry trip Bilbao to Portsmouth"
Good value for money.The only negative comment I have is that the cost of food on board was over priced.
"Portsmouth to Bilbao "
We decided to take the Ferry as we were doing a road trip around Spain and France. Service on the boat was great. Very friendly staff. Food was to a high standard and duty free shop was brilliant. Cabin was what you would expect for the price. Clean, functional and had a shower. That's all we needed. We will be using this service again
"Bake de Seine. Review "
Everything was satisfactory, the only criticism I have is that there wasn't any choice of draught beers in the bar, and no music.
"very good"
Good staff food good great clean cabin. Weather not good. Nothing you can do about that
"Always a pleasure"
I tried to travel in a Ferry last year and since then has become my favourite via of transport. This time I traveled with my family and we spent 28 hours which we almost noticed.
"Poor facilities"
Would recommend travelling on this ship as very limited facilities on board given that its a 28hr crossing.
"FOOD PRICES"
VERY EXPENSIVE FOR FOOD IN RESTAURANT FOR AÑ "ECONOMY" PRICED FERRY. ALSO VERY LITTLE CHOICE. I EXPECT IT IS BECAUSE PASSENGERS WILL NOT BUY AND SO FOOD GOES TO WASTE. WOULD RECOMMEND BUT TAKE YOUR OWN SANDWICHES!!!!!!!!!!
"How it was."
The trip on the ship which includes the crew I could not fault BUT the downside of this design ship is the loading , enough crew are involved but its painfully slow and ending up on deck if a motorhome / getting covered in salt is what you get if travelling economie. The crew do try and get the unloading done is soon as possible at the arrival ports. This is not my first trip on this ship and have also travelled on the other in your fleet which I admit I preferred, perhaps a small discount on customers who use your service each year? B.Bloomfield
"Smooth Sailing"
My first long distance ferry crossing. Definitely a different experience to the usual Dover-Calais routes I take. One thing that struck me is how much longer it took to get on the boat, so give yourself plenty of time to check in etc. Once on, the boat was great. Excellent food in the restaurant, friendly staff and a decent cabin. A restful night and a good breakfast and you disembark (slowly) refreshed and ready to roll.
"Entertament "
Not a lot to do on ship so a night and day
"Great get away"
Great service, clean, tidy and easy to use.
"very pleasant"
Had the most pleasant crossing. The cabin for myself, single female, was a four-bed spacious outboard one, with window. The offer of food was good, so was the quality. Staff was courteous and very friendly. Would do it again any time.
"January 2017 crossing"
Very well organised , we drove on, parked and had a very nice cabin with comfy beds and a good shower. We would advise that you take your own euro plug kettle and big bottle of drinking water, teabags, milk and coffee as drinks are expensive. The meals are a bit pricey but ok. Got a little queazy walking in the corridors but at least you can go out on deck for fresh air. Bit rocky going over bay of Biscay but we were in the best place, in bed!! Getting off in Santander was easy too.
"my trip"
my trip
"my trip"
my trip
"brittany ferries"
we used the ferry from Portsmouth to bilbao for the car and two of us with a cabin was a lot cheaper than we expected the restaurant was very cheap and the food was very nice with nice staff and very easy going through customs we really could not fault our experience with the crossing
"My first ferry crossing "
Having never experienced the sandtander to Portsmouth crossing before I didn't know what to expect but me and my partner found the whole trip a great experience from the beginning to the end I would definetly recommend it to travelers
"Excellent Service"
From boarding to landing, a painfree experience. Good quality cabin, cafe, restaurant. Smooth crossing. On time. Plenty of seating places. WIFI very good, even in the cabin.
"Brian ferry"
Nice cabin, nice staff, nice ship, good facilities, nice food,decent price, would recommend.
"Brian ferry"
Nice cabin, nice staff, nice ship, good facilities, nice food,decent price, would recommend.
"A tale of two crossings"
We travelled Portsmouth to Santander in November 5 on one of the older ferries and although this boat took slightly longer and had less facilities we had no complaints. The return ferry on the 3rd of December Santander to Portsmouth was a different matter. The loading of our car and that of the others was fraught with hazard done in excessive haste with lots of opportunity for the cars being damaged, we were in the level G1 and our cabin was in Level 9 with no direct access from one to the other. During the disembarking we ended up completely lost and had to have assistance by a member of staff on lorry deck G3 to take us to a set of stairs that took us back up to G4 the finally to the only set of stairs to G2 and G1 all of which was worrying and exhausting.
"Smooth crossing"
Having driven to Spain via Calais, we decided to try the return journey by ferry from Bilbao to Portsmouth. If we drive to Spain in the future we will always consider using the overnight ferry to Bilbao as it was straight forward and made the journey far more pleasurable.
"Portsmouth. Bilbao "
Very quiet and pleasent trip.
"Happy customer"
We enjoyed our ferry return trip from Bilboa to Portsmouth with Brittany Ferries. The staff were very helpful and friendly. We were pleasantly surprised with the cabin size and it had a good ensuite, great value for money. We enjoyed the meals we had in the restaurant. Overall very good. We would definitely use this company again. We booked with Direct Ferries, again a very good company to deal with.
"Great crossing "
All was well, the cabin was clean, bit of a stain on the bed quilt as it ruffled out of the cover was not so pleasant. But generally was very pleased with the service. I think it is a bit of a rip off now asking for more money for having a bike on the back of the car.
"Journey from Bilbao to Portsmouth"
Overall the experience was very pleasant. The ferry journey represented good value for money. The facilities including the 2 berth cabin were excellent. Food served in the restaurant was very good. The staff were professional, helpful , courteous and efficient at all times. The boarding and disembarkation all though time consuming was probably as good as it could be in all the circumstances. I would recommend this ferry without reservation.
"Pleasant cruise home to UK"
We had a pleasant trip on the overnight from Santander to Portsmouth. Beds comfortable, cabin clean. Breakfast in the cafe was a bit disappointing but lunch and dinner in the restaurant were good, if a bit pricey. We were lucky the weather was calm. However there is little to do on this ship so bring your own entertainment.
"GREAT WAY TO RETURN HOME"
Having spent the summer travelling through France and Spain this was a pleasant way to travel home and relax without being "behind the wheel". The crossing was calm and the cabin was more than adequate. Food and drinks on board were not extortionate. We sailed and arrived on time and were off the boat in a matter of minutes. I would consider using this route again although a port in North West Spain would be a bonus rather than 2 in the North east.
"Excellant trip"
This was the first time that my wife and I had experienced a long ferry trip (only been to France before). The check-in was very stress-free, unlike airports! and the journey out was very smooth. Even though we were on what was classed as an "Economy" boat, the cabin was very comfortable and relaxing during the voyage was very easy. The duty free shop was very good value and we could pay in sterling as well. The journey back was on a much larger boat, the Cap Finistere; if you can, opt for this one - real cut above the economy boat on the way out. The food in the restaurant was superb and the service also. Again a smooth trip back and easy boarding and disembarkation. I would recommend this way to travel over an airline, if you have the time.
"Pleasant trip"
This was a good voyage - I was travelling with friends so no lack of company for dinner or during the day. I had a cabin to myself, very comfortable too.
"very enjoyable "
the staff were very pleasant helpful good food excellent acomodacion very clean
"vey enjoyable "
staff very pleasant always ready to help , food very good the acomodacion was more than we expected
"Very good crossing"
A nice ship with a friendly and professional crew.
"Going Home"
Generally a good trip, would have appreciated fresh coffee outlet in Le Cafe rather than a machine and provide yoghurt in the breakfast area not just available on the 7th floor.
"Impressed"
Found it to be very pleasant. My daughter loved it lots to keep them occupied. Yes very good
"Great trip"
Great crossing,
"Wonderful journey"
Loaded on time, lovely cabin even long enough beds for my very tall husband, great staff very friendly, excellent landing. Will cross this way again a very comfortable journey indeed
"Ferry santander-portsmouth, first time."
I enjoyed every minute of this passage, everything was very well organised and the staff were all very very helpful. I recommend it to anybody, really!
"Great journey home"
We throughly enjoyed the journey home from Spain, and we're really surprised at how now the ship was. Especially as we knew that we is booked the economy shop, which turned out to be fantastic.
"Ferry"
We had a good trip on the ferry. The cabin was nice and clean, there was a good choice of food and drink, although the prices are a bit expensive. No complaints at all.
"My trip from Spain "
I enjoyed my trip very easy loading and unloading the food in the restaurant first class. My cabin in the centre of the ship I slept ok.i would use this ship again.
"Easy "
We arrived at Portsmouth and boarded without any problems. We found our cabin easily and dropped Off our overnight bag. The cabin was comfortable and clean. After a quick night cap, we slept wel as we arrived in Le Havre had nice breakfast on board before leaving the ferry in Normandy. How easy. The return was very efficient, nice meal in self service would liked to have done another over nighter but only available on certain days. Will look into it next time.
"Ferry with children"
Travelling with Brittany ferries from Portsmouth to Bilbao was a real delight for my wife and I and our 2 young children. Our cabin was lovely and clean and the beds were really comfortable. The food in the restaurants was reasonably priced and there was a great selection that met all of our families requirements. The staff were really friendly and helpful. We would definitely recommend Brittany ferries when travelling to Spain.
"Baie de Seine experience....very good"
When it said this was an economic choice of boat...I.e. fairly cheap with no frills...we wondered how basic it would be. However, we were very pleasantly surprised how clean, friendly, smart the boat was and indeed it had all we needed for a great and relaxing start to our holiday. Everything was easy and comfortable...well done.
"My ex perience"
First time used and quite impressed overall
"Good Experience"
Found the whole experience from loading to disembarkation on both vessels wholly satisfactory. The catering facilities in particular are worthy of mention, the meal I had in the Al a Carte restaurant on Cap Finistère was one of the best of the whole 2 week holiday in Spain. The staff were also very efficient and friendly.
"Superb friendly crew"
Thanks for very polite friendly crew. Excellent professional service. Food excellent I had a superb lamb with tasty vegetables and my wife a veggie option. Will use again for ease of getting from Portsmouth to Santander.
" Bilbao to Portsmouth"
very good travel
"Good value"
Travelled to Bilbao in April, a "no frills" ferry but still has everything you need. Comfortable cabin & bar areas. Small boutique selling usual duty free goods. The menu of the day dinner was exceptional value for money, glad we only opted for one course as helpings very generous, plenty of choice. Would use again.
"Well Satisfied"
We travelled on the ferry Baie de Seine at 11.30 to arrive in Le Havre at 8.30 (French Time), after being directed to parking, we went to our allocated a cabin on deck 6. We decided on supper from the café and had a Baguette and coffee before retiring, where we enjoyed a comfortable single bed each in our en-suite cabin. In the morning we arose at 6.30 to grab a quick continental breakfast before we docked and disembarked to start our journey down to Limousin. Overall the ferry was comfortable and the staff friendly and efficient. We returned 9 days later on the Ferry Etretat which was equally comfortable and enjoyed a stress free journey back to GB. We would definitely travel with Brittany Ferries again as our trip to France was stress free and at a very competitive price. Many Thanks.
"First ferry trip "
We had a very pleasant trip from Portsmouth to Santander on Brittany Ferries. The ship was comfortable and the cabin was also clean and comfy. There were good restaurant and snack bar. On this ferry there was a cinema. The return ferry was smaller than the outgoing ferry. Food good.
"Travel "
It was very comfortable and a pleasure to be on the very clean boat. The staff were pleasant and helpful at all times. The cabin very nice in deed. Would go again.
"Travel "
It was very comfortable and a pleasure to be on the very clean boat. The staff were pleasant and helpful at all times. The cabin very nice in deed. Would go again.
"Portsmouth-leharve"
Pleasant crossing and good value.
"My experience "
Very good service all staff friendly and very helpful. Very professional and helpful at loading and unloading
"Quality, hassle-free, comfortable way to get to France"
Arrive at Portsmouth to be met by helpful and polite staff who directed us to the correct lane and then onto the ferry with minimum fuss. The interior of the ferry was clean and we made our way the the smashing cabin where, following a slap-up breakfast, a pre-requisite for ferry travel for me, we could stretch out on the beds and have a read and a snooze (and even a shower if you want). The crew were brilliant and they put on some sunshine while the rest of the UK was shrouded in clouds and rain storms. The return journey was similarly brilliant. What a fantastic service by Brittany Ferries, You arrive in Le Havre calm, refreshed and stress-free. Forget Calais or the horrible Tunnel - this is the way to go!
"If it wasn't for the bad weather....."
...it would have been a great experience. We found the procedure to board and get to the cabin very efficient. The cabin itself was simple but very comfortable and very clean. Services on board were good,with a decent choice of eating/drinking places. The library area was a nice touch - quiet space out of the way. The disembarkation process was gain very efficient. We chose to sail in a storm and that was quite an unnerving experience. Just as well we used the motion sickness patches otherwise it would have been a very unpleasant experience. All in all 5 out of 5 to Brittany Ferries. 0 out of 5 for the weather!
"Santander to Portsmouth"
Very good trip from start to finish. Very good ship. Easy, stress free check in. very good facilities onboard. Competent and friendly staff. An enjoyable experience.
"Feedback of ferry crossing on the Baie de Seine "
Pleasant journey with friendly and helpful staff. The boat and the cabins were clean and comfortable.
"Good crossing"
I was very impressed with everything on my latest crossing. One little thing was i didnt like my vehicle outside for the crossing as it was exposed to the elements. (Salt air). The cabin was great, food great and all very reasonable prices.
"smooth sailing"
I had a quiet and smooth trip across from La Havre to Portsmouth. Will do it again
"Great way to make the most of your time and save money"
We took the overnight Brittany Ferry from Le Havre to Portsmouh. It served as our transportation to England, our accommodations for the night and saved a day of travel on a busy itinerary as we left at night and arrived at 5:45 am refreshed after a good night sleep in a comfortable room, a hot shower and a good breakfast. Taking the Brittany Ferry was a wonderful decision!!
"return trip"
The crossing from England is perfect and relaxing but the return for us is difficult as the time of arrival is just to tiring .Most of motorways have road works at night and is very tiring. The A3 was closed at the first junction the M25 had three lots of lane closures at the Dartford tunnel there was a diversion and one tunnel was closed. With all these problems we will net use that rout again. If there was an earlier sailing we might consider it again but in the meantime it has to be the tunnel. Kindest regards Jean Ames
"Excellent Customer Service"
Due to the premature birth of our new grandchild we had to come home early. The young lady from Direct Ferries was extremely patient and helpful in finding us an alternative crossing on a busy weekend and we received full credit for the crossing we had paid for some time earlier. I was both grateful and impressed and will certainly use them again.
"Excellent Service"
Comfortable overnight crossing - staff all very friendly and helpful, breakfast café at reasonable prices. Highly recommended.
"Recent voyage from Bilbao to Portsmouth"
We were very pleased with the whole experience and would certainly do so again.
"ferry trip"
First time on this quick ferry back to England, will be using it again
"Easy crossing kind staff"
We enjoyed the facilities of the reading room during the crossing as well as the shop (rain ponchos, books) and the set meall to take away during the day crossing on the Baie de Seine Thanks to the much appreciated advice of a staff member we got seats and could buy blankets in order to be able to sleep during the night crossing. We will come again
"Bonds voyage"
Both directions excellent service and top quality ships.
"Ferry to Spain"
Apart from quite a rough time in the Chanel the trip was excellent, the ship was clean the cabin was good the food also good and not too expensive. Loading and unloading was fast and efficient.
"first time and a most enjoyable experience"
Staff excellant, room and cleanliness also excellant, food far too expensive and not very warm.
"Baie de Seine"
Slightly dubious when we saw how small the ship was - I can imagine the crossing can be hairy if the weather is bad, but fortunately it was calm. The food and service on board was excellent, the breakfast in particular at £7.50 was outstanding value.
