Onboard Etretat

Other Brittany Ferries Ships

Etretat

Operated by Brittany Ferries

Etretat

251 Reviews

This guide is applicable only for when the ship was operated by Brittany Ferries and this information should not be used as a guide for the ships current or future operations:

Onboard Cabins / Reserved Seating

There is vast array of cabin choice available onboard, with the Etretat offering 4 berth inside and outside cabins, some of which are pet friendly and all are equipped with ensuite facilities and are air conditioned. Cots are available on request. Disabled cabins are also available. If you would prefer not to book a cabin there are seats available in the ships lounges.

Accessibility

The ship is wheelchair friendly with disabled parking available close to passenger lifts as well as specially fitted cabins. Please contact the operator prior to your departure if you need these services.

Please Note: Whilst we have taken great care in making our Etretat guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.

Etretat Reviews

3.95

out of 5

88% of our customers recommended this ship

General:3.8
Staff:4.2
Catering:3.5
Punctuality:4.2
Cleanliness:4.1

"Ferry from Le Havre to Portsmouth"

This ferry was cancelled for Wednesday 25 March 2020 because of the Coronaviru s. We travelled on a ferry from Caen to Portsmouth on Wednesday 18 March paying again to Direct Ferries. We have heard nothing about a refund or voucher. We have used Direct Ferries many times over the years.
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Reviewed by Leslie who travelled with Brittany Ferries on Etretat
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"Missed ferry"

Had to miss the ferry going to le harve as was rushed into hospital with a hit and run, nearly losing my arm
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Reviewed by Alexander who travelled with Brittany Ferries on Etretat
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"Le Havre Portsmouth"

All good on board but shame such a long wait to go through customs. Spoilt the experience.
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Reviewed by Peter who travelled with Brittany Ferries on Etretat
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"Perfect Trip"

1. Car Ferry in Le Havre easy to find. 2. Boat departed and arrived punctually by the minute! 3. Friendly and helpful staff at every level. 4, Great breakfast and value for money.
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Reviewed by John Maurice who travelled with Brittany Ferries on Etretat
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"AN ENJOYABLE CROSSING"

Small ship but not crowded. BF staff were very good at all times. Prices for food and drink very reasonable. On the return crossing the weather was not so good and the ship rolled a little but not a problem.
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Reviewed by Andrew who travelled with Brittany Ferries on Etretat
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"trip from Le Havre to Portsmouth"

Perfectly satisfied with all the facilities.
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Reviewed by Wendy who travelled with Brittany Ferries on Etretat
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"Home again"

Slow at Le Havre port but once on board trip flew by - comfy seats and relaxing journey
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Usually better than this!"

This was not the best of the experiences we have had with BF, although the crossing itself was marvellously smooth. We opted for an English breakfast which was barely warm and the bacon was well overdone. No thanks to runny cold fried eggs! Disembarkation from the front of the open upper deck is slow and involves a laborious reverse. Unpleasant and long wait in a hot car! Why not call these drivers later? No fault of BF but the immigration queues at Portsmouth are tedious.
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Reviewed by Leonard who travelled with Brittany Ferries on Etretat
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"Stone Cold breakfast"

Eggs cold, beans cold, sausage cold, tomato cold and bacon cold. As with everybody else, couldn't be bothered to complain. Coffee hot...
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Reviewed by Andrew who travelled with Brittany Ferries on Etretat
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" Good"

I enjoyed my trips on the Brittany Ferries Etretat very much, especially the outgoing journey to Le Havre which seemed to be more efficiently run. Overall pleasant staff who seemed to enjoy their work, nice atmosphere, good services and very good food. Only criticism on the outward journey the serving staff in the restaurant seemed not to be able to cope despite the fact that the restaurant wasn't that busy and on the return journey one of the ladies toilets was broken
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Reviewed by Lucy Margaret who travelled with Brittany Ferries on Etretat
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"Travel "

Good travel but the food was not good
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Never rang back"

We unfortunately missed our ferry due to unexpected heavy traffic. I spent almost an hour on hold to try and organize a solution for another ferry. I finally got through only to be told that I will be called back. After waiting for 3 hours i phones back but got an automated line saying that the service is unavailable. I organized another ferry with another company and still haven’t heard back from direct ferrries!!
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Fifty-fifty"

I travelled from France to Portsmouth on the Baie de Seine, which is a good improvement on past ferries. The cabins are well-designed for convenient space, the shop and restaurant areas look inviting and well-presented. Boarding and disembarking well handled. I came back on the Etretat, an older boat (I think) where the layout and appearance are showing their age. I don't understand why you have to queue up for a cabin entry code. I discovered the next morning that the upper bunk (cabin 6A25) above me was insecurely fastened, and could have given me a mighty crack on the head! Staff on both boats were welcoming and polite.
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Reviewed by Philip who travelled with Brittany Ferries on Etretat
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"ideal for older person"

Ideal start point for driving into Spain,cabin good clean excellent shower very good comfortable ,service quick .on off ferry very well organised exiting the ferry good ,but quite a long wait at passport control desk .
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Reviewed by who travelled with Brittany Ferries on Etretat
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"SurprisingY good"

We travelled from Le Havre to Portsmouth. The loading was quick and simple, our car was placed on a sun deck! The reclining seats were good and all food and drink was reasonably priced. The food was really quite decent and cheap. The number of lorry drivers was high and normal passengers low. It’s a medium to small sized boat. But as good as any.
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Reviewed by Geoffrey who travelled with Brittany Ferries on Etretat
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"Overnight ferry to Le Harve"

Good journey very efficient check in and boarding process. Comfortable cabin and reasonable bar and breakfast. All in all a good start to our trip to the Ryder Cup
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Reviewed by John who travelled with Brittany Ferries on Etretat
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"Overnight to Le Harve"

Fantastic way to travel. Absolutely will do this again. Beats all the hassle of flying hands down.
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Reviewed by Kay who travelled with Brittany Ferries on Etretat
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"Very good"

Enjoyed our crossing, v.good.
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Reviewed by Peter who travelled with Brittany Ferries on Etretat
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"Night crossing"

Freindly staff good fasilaties great cabin great end to the holliday
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Reviewed by Paul who travelled with Brittany Ferries on Etretat
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"Trip to France"

The outward trip was very good, the ship Baie de Seine was better for disembarkation than the Etretat which was the ship on the return journey. that part took too long. But overall standards are very good for the "Economie " ships
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Reviewed by Eric who travelled with Brittany Ferries on Etretat
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"Wedding anniversary trip"

We were very happy with Brittany Ferries, no delays, we had a cabin on the overnight trip to Le Havre & were very pleased we did, we ate breakfast and dinner onboard, both meals were nice
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Reviewed by Shaun who travelled with Brittany Ferries on Etretat
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"Below average"

We have travelled with Brittany Ferries many times and usually happy with the service. Our last trip from Le Havre to Portsmouth yesterday had some issues: 1) When we landed it took an hour to leave the port. There was no explanation or apology for this. 2) In the restaurant we asked about vegetarian options. The person serving showed us the different vegetables available which showed a lack of understanding of what “vegetarian” means and it seems reasonable to wish that staff serving food would understand this. I then spotted that there was one vegetarian dish but the staff didn’t know about this. There didn’t appear to be any salads available either. 3) The WiFi kept disconnecting throughout the journey. 4) Tea and coffee and juice served in disposable cups which is very wasteful. Regards Justin Roughley
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Reviewed by Justin who travelled with Brittany Ferries on Etretat
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"A really enjoyable ferry trip"

I really enjoyed this trip, the staff were very friendly and helpfull. The ferry was on time , the turnaround time when it docked from Portsmouth was really speedy. The loading time for the trip to Portsmouth was very quick. The ship was spotlessly clean I really recommend this ferry service, all in all a very relaxing trip for me.
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Reviewed by Chris who travelled with Brittany Ferries on Etretat
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"Professional and well run"

I slept well in the lounge and woke refreshed. A good journey back to France. I ate breakfast in the lounge and got halfway through when I was asked if I would mind moving to the next lounge by a very nice member of staff. I was happy to do so. On the way out the reason became very apparent. An elderly couple were sitting a few rows behind me and the man had obviously passed away in the night. His wife was very upset. Paramedics were in attendance as well as staff. It was handled incredibly well by the staff and paramedics, they could not have been more helpful and kind.
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Reviewed by Christine who travelled with Brittany Ferries on Etretat
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"Car loading"

A very good and efficient service which we have used on numerous occasions. My only complaint is that if you arrive at the terminal early which I think you like to encourage quite rightly you are loaded on first. Unfortunately you then get off the boat last. Last night we had to wait nearly 40 minutes to get off the boat whilst people who arrived well after us got off first. I understand this is to do with the way you load the boat but it is frustrating when you have a long car journey to then look forward to.
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Reviewed by David who travelled with Brittany Ferries on Etretat
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"Brittany Ferries Economy service"

We choose the economy service as we have never experienced any problems whatsoever in all of journeys to and from France. The cost of the crossing enables us to use the service frequently and any possible future passengers should not shy away from this service as they would be pleasantly surprised. Thankyou to all the hard working staff who ensure that the customer feels welcome.
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Reviewed by Raoul who travelled with Brittany Ferries on Etretat
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"French trip"

A very nice end to a French touring trip. The boat was a small one but had everything we needed. Food offering was good, got a lounge seat easily and the small shop had what we wanted. Very plesant staff. What’s not to like?
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Reviewed by Clive who travelled with Brittany Ferries on Etretat
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"Wait at dock"

We docked at 9.30 PM at Portsmouth on 2 Sept. But I only left the docks at 11.05 PM after unloading the ferry and passport control. This makes think the channel tunnel maybe quicker. Coming back you just want to drive off and leave.
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Reviewed by Stephen who travelled with Brittany Ferries on Etretat
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"Excellent service"

Easy to book online, efficient at check in and comfortable and quiet on the overnight ferry. So well organised and a pleasant travel experience
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Reviewed by Nicola who travelled with Brittany Ferries on Etretat
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"Trip from Le havre to Portsmouth on Brittany Ferries"

My husband and I travelled with our motorhome on the ferry. It was very efficient loading and we left the port on time. The ferry was very clean and welcoming. We used the cinema to while away a few hours which was a bonus. There were plenty of seats to relax in. We had a meal which was tasty and reasonably priced. all in all a successful journey. Thank you.
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Reviewed by Jane Riches who travelled with Brittany Ferries on Etretat
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"Brittany ferries 10 Direct ferries 0"

Nothing wrong with Brittany ferries excellent service including ferry and website. However direct ferries ruined our holiday and haven’t dealt with our complaint in an acceptable way. Go direct to Brittany Ferries.
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Reviewed by John who travelled with Brittany Ferries on Etretat
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"Ferry crossing - Portsmouth to Le Havre"

Great service - both ports very well organised and prompt departure/arrival times. We'll be booking again for next year!
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Reviewed by Christopher who travelled with Brittany Ferries on Etretat
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"Brittany Ferires"

It was a good journey. Cabin was fine Staff were friendly and helpful,
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Le Havre to portsmouth"

Trouble free voyage from booking online to collecting tickets Good points - most of travel experience / staff / passengers Not so good points 1.On loading we were poorly/ unsafely directed to park by 4 people at the same time - Not Good Luckily an experience deck operative stepped in just in time to sort 2. Toilet fasciitis - at start of journey used men’s toilet fascilities to no hand wash and hand dryers not working Staff were aware of this as a notice had been applied saying I could purchase soap in the shop - Little Late For That !!! 3. Lamb curry with chips was aired at best Didn’t spoil the rest of the trip
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Reviewed by David who travelled with Brittany Ferries on Etretat
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"Restaurant"

I think some more recognisable food would sell much better, the restaurant was empty and nothing easy for the kids to eat. The boat was very clean and the staff excellent. The sound in the cinema was not loud enough . Probably just need more speakers to spread the sound to the back.
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Reviewed by Julian who travelled with Brittany Ferries on Etretat
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"Great trip"

Our trip back from France was faultless. We arrived an hour and half early and only had to wait 10 minutes before we were boarded. The staff were friendly and efficient
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Reviewed by James who travelled with Brittany Ferries on Etretat
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"Good crossing "

Efficient boarding , easy to get around the boat. Nice areas to sit outside. They were still cleaning the outside so everything tidy. Maybe a dedicated smoking area would more pleasant for non smokers.
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Reviewed by David who travelled with Brittany Ferries on Etretat
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"Never again"

Staff onboard were excellent Journey quick and straight forward Boarding and coming off quick and straight forward Inside - dreadful::: Toilets- sinks were absolutely filthy and had brown sludge in the plug holes, flooring was dirty, dusty and looked like it hadn't been cleaned for very long time. I had a reclining seat which was located right next to the bar - what a weird place to put a sleeping and resting area. So consequently noisy until 1 am, where people were talking loudly. I have no problem with a bar and people socialising but does it need to be next the sleeping area. Sleeping area - unfortunately about 15 teenage girls were talking loudly, and shouting at each other throughout the evening. I had just driven 9 hours from southern France I was so looking forward to sleeping. I was told I couldn't have a cabin, because there was only me travelling. It was a dreadful experience, only made bearable by staff.
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Recent trip"

Boarding and disembarking all straight forward,beds in cabin very comfy,although room felt a bit stuffy and hot on return trip.Crew all very helpful and ferry well looked after.Soft drinks a bit pricey in the canteen and vending machines would be only real moan!!
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Reviewed by Scott who travelled with Brittany Ferries on Etretat
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"Nice crossing"

All was as expected, except we were parked on the top open deck both ways so the car was in the full sun and it takes a long time to get to unloading that deck. Worth it though as traveling to the West country it saves so much driving on the busy British roads and paying for extra tolls and fuel in France. I didn't eat anything on board, but it smelt nice!
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Reviewed by Mary who travelled with Brittany Ferries on Etretat
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"Comfortable and well run ferry service."

Easy embarking and disembarking system Ship very clean and welcoming helpful staff. Smooth journey out and back. Return journey arrival time was later than planned, but Portsmouth Harbour was busy apparently and ship had to mark time outwith - one of those things. Catering was very good - Mash and chicken pie great (had two!) . Price for the return fare was very good.
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Reviewed by David who travelled with Brittany Ferries on Etretat
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"Basic but good"

I used this service as the cheapest overnight option for what I wanted. I did not use any of the facilities or catering so I cannot comment on those.
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Italy by car"

We descided this year to Road Trip from Somerset to Umbria in Italy In finding direct ferries the whole process even when changes were required was without fault The ships both going and returning sailed on time and were very clean and presented The French staff were approachable and polite, with also being helpful when needed to We had a cabin on both in and out voyages and they were very nicely kept. On the return voyage we were at the bow of the ship, but unfortunately the port hole windows were too obscured to get a clear view All in all excellent service and seriously we will consider again over flying
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Reviewed by Keith who travelled with Brittany Ferries on Etretat
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"Good service and value for money. Very poor Wi-fi "

The ferry was good value and the staff and facilities were fine. Nice relaxing chairs and a decent cafe and bar. The Wi-fi was very poor though. I just wanted to catch up on emails and news etc over a 5 hr crossing but found it almost impossible to get any service at all. Very disappointing.
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Reviewed by Nicholas who travelled with Brittany Ferries on Etretat
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"Le harve to Portsmouth "

Reclined seating is not really very good for overnight crossing and to upgrade to a cabin cost more than the actual crossing. That said the food was amazing the facilities were great, staff helpful and really good crossing. 😊
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Reviewed by Angela who travelled with Brittany Ferries on Etretat
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"Comfortable crossing."

Ship was good, facilities on board were better than expected/advised. Cabin was fine, shower if needed, beds were comfortable. Loading was a bit slow. Getting off the boat was fine - but getting through French Passport control was very, very slow. Overall a pleasant experience.
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Reviewed by Roger who travelled with Brittany Ferries on Etretat
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"Portsmouth to Le Havre"

Two very good journeys to and back from France. Clean and comfortable with good catering facilities. One overnight without a cabin and it was noisy from the bar until about 1am but then able to get some sleep. Easy boarding and exiting the ship well organised.
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Superb!"

First time I have used Brittanny Ferries, and it won't be the last ! Very comfortable cabins, very clean throughout . A choice of restaurants. Friendly,happy staff. Highly recommend! Thank you Brittanny Ferries. See you very soon ! ☺
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Reviewed by Joanne & Don Ashley who travelled with Brittany Ferries on Etretat
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"Dissapointef"

Ferry left Portsmouth late. Disembarked two hours late. Did not seem to be a dinning room nor a bar on board- only a very poor self service canteen and a sort of snack bar
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Reviewed by Adrian who travelled with Brittany Ferries on Etretat
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"Le Harve to Portsmouth "

Caught the 17:00 ferry which left on time. We were one of the first to be loaded on the open car deck. Disembarking in Portsmouth was difficult due to the way the cars had been loaded. The ship was 15 minutes late in docking in Portsmouth . The Brittany Ferry staff did their best in getting the cars off quickly but this took much longer than our outward journey to Cherbourg on the rapide crossing. The return ferry was a disappointing experience due to unloading the cars at the end of a long crossing. The ship overall was clean and tidy.
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Reviewed by who travelled with Brittany Ferries on Etretat
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"France to England"

Most uncomfortable night we’ve ever spent. We paid for a reclining seat which hardly moved. We had been given notice of a change of departure ferry due to French ferry operators strike in Le Havre. So, had to leave from Caen. Which wasn’t a problem. Just that the ship’s reclining seatbon our return were awful.
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Reviewed by Robert who travelled with Brittany Ferries on Etretat
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"Nightmare crossing"

I received a text from Brittany Ferries at 3pm on the day before the departure date. Not from Direct Ferries who we booked with. The text told us our ferry was cancelled due to strike action in Le Havre. I was told that we were lucky to get the notification because the happened to have my mobile number. Brittany Ferries offered an alternative crossing on the same night to Caen, which we accepted as we had ongoing prepaid hotel reservations in France. Unfortunately there was no availability of cabin accommodation on the replacement night crossing, although we had booked and paid for the cabin on the cancelled crossing. We spent a horrendous night during the crossing and there has been no recompense monetarily for the cabin that we had already we paid for. Indeed, the request from Direct Ferries for a review is like a kick in the teeth!
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Reviewed by John Greenhough who travelled with Brittany Ferries on Etretat
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"Well managed "

Quickly loaded Officers were on hand immediately to assist embarking on ship Bar/ cafe cleaned I didn’t use the restaurant regularly toilets clean All bad experiences were due to customers Noisy people in sleep area Couples using space for 4 so if in a group this meant separating noisy unattended children Football on quite high sound continually
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Reviewed by Keith who travelled with Brittany Ferries on Etretat
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"Plain Sailing"

This is an excellent way to travel to Normandy/Central France. The ship is boarded and unloaded efficiently, and I felt fully refreshed after a comfortable night on board.
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Reviewed by Clive who travelled with Brittany Ferries on Etretat
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"Good crossing"

Helpful staff, food was good and a roomy cabin. All in all very good
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Reviewed by David who travelled with Brittany Ferries on Etretat
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"GREAT BOAT "

Brittany ferries service was very good! I wouldn't recommend anyone to use ferries direct however as after making my payment I received no booking confirmation until finally 2 days before I was due to sail I phoned the premium rate help and spent half an hour on it that I finally got an email confirming my reservation! I had tried to Email there support address previously but got no response.
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Reviewed by Laurence who travelled with Brittany Ferries on Etretat
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"Did the job. "

We had a great crossing. Staff are all friendly and there’s a good restaurant. Cabins are comfortable and clean. Good value for money.
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Reviewed by Lynn who travelled with Brittany Ferries on Etretat
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"Early return"

Had to come back from France unexpectedly, was able to book the day before sailing with no problems. Ferry was very comfortable, food was excellent and sea was like a mill pond, couldn't ask for more. Many thanks
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Reviewed by Terry who travelled with Brittany Ferries on Etretat
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"Cancellation"

I attempted to cancel foot passenger crossing 3 days before the crossing,tried all avenues internet/phone/email,but to no avail from france on holiday.Brittany Ferries I was told don`t give cash refunds only a voucher which in this case is useless,so I have lost £78 ,not happy ,all in all disappointed with Britt Ferries. Just to add we have used this company for years,but will in future will think again.
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Reviewed by Don who travelled with Brittany Ferries on Etretat
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"Basic"

Basic but adequate. Comfortable seating. Very slow going through Cistoms when we arrived at Portsmouth, taking over an hour.
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Smooth crossing "

No problems at all on this crossing.
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Reviewed by Vilma who travelled with Brittany Ferries on Etretat
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"Failed trip"

I regret that due to a sudden and serious illness We were unable to make this trip.
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Reviewed by Richard who travelled with Brittany Ferries on Etretat
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"Let The Ferry Do The Driving"

The efficient system was great once we found the entrance to the ferry services. Despite marvellous Le Havre signs to all the hotel etc. the ferry sign was easily missed. We booked a cabin but you could do without considering the hours involved. To me the service makes more sense from England to France when you kind of sleep the night on board and wait up refreshed to drive across France. Even so we live next door to Portsmouth so it saved us quite a bit of driving. I would definitely do it again.
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Reviewed by David who travelled with Brittany Ferries on Etretat
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"Disabled"

How on earth do you expect disabled people to sleep in bunk beds? Bigger towels would not be a bad idea.
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Reviewed by Christiaan who travelled with Brittany Ferries on Etretat
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"sleeping arrangements"

The couchettes were not comfortable or quiet. As I was travelling alone, a 4 berth cabin was too expensive.
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Reviewed by David who travelled with Brittany Ferries on Etretat
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"Pleasant trip"

Clean tidy , however very limited choice of food and the WiFi was very inept and poor.
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Reviewed by Franco who travelled with Brittany Ferries on Etretat
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"Good crossing!"

Quiet ship and calm seas Nor sure if cabin is REALLY worth paying for but we did!! Slow disembarkation and passport control not the norm though
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Reviewed by Alistair who travelled with Brittany Ferries on Etretat
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"Short break"

We booked a cabin for both outward and return journeys. The Etretat is known as an economy ferry but is perfectly adequate. As vegetarians there was only one option on the menu which was ok but it would be good to see perhaps a choice of two as meat eaters had a choice of four or five different meals. Also the staff seemed to use the same serving tongs to pick all sorts up which is not good. The cabins are basic and can be quite noisy from outside influences but it was good to have some private space to keep our bags etc.
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Reviewed by Irene who travelled with Brittany Ferries on Etretat
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"improved experience."

A was happy with this crossing this time : my car was housed inside this time and lateral windows didn't get blurry with spayed salty sea water when the car is parked on upper deck outside. I have to note the great quality of breakfast : delicious freshly baked croissants, fried eggs just perfect and crispy bacon. served by friendly and polite staff. Coffee ok. The ship was in time at Le Havre harbour and the disembarkation quick. What to expect more ? Crossings with company really expensive in my opinion, though. (hence a 8 mark)
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Reviewed by Francis who travelled with Brittany Ferries on Etretat
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"Return from a short break."

A smooth passage back to UK after a week away.Crossing took 5 and a half hours and facilities were adequate to cope with the passengers on board for this trip.Some points for improvement. Parking top deck: it would have been better to get everyone to reverse into parking space whilst it was light in Le Havre so that the arrival unloading in Portsmouth at 21.30 could have been more straightforward with no reversing involved. Intercom system: virtually impossible to hear what was being said in either language desperate need for a clear system in case of an emergency situation. Bar area: barman seemed to be playing some specific rap type music for most of the time. Not the sort of music which might have a very wide appeal other than to himself.More imaginative healthy snack bar options would be appreciated rather than the sticky buns and crisps on offer. Restaurant food: options were fine but most had been sitting around for a long period and thus were either lukewarm or even cold.We made use of the microwave to heat up the food again! Wine choice was good. Upper deck toilet area : could do with a deep clean and renovation.Staff were generally helpful and friendly.
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Reviewed by Tim who travelled with Brittany Ferries on Etretat
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"Honeymoon"

Been using the ferry for 15 years no probs .our trip out was very good.as the first time for m'y wife trip out good trip back terable beds unmade but was sorted out Quick.after that I went into the toilet and it was very bad shot all over toilet and the floor I cleaned it up as my wife was crying at this point so honeymoon spoiled by the experience.
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Reviewed by Alan who travelled with Brittany Ferries on Etretat
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"Le Havre to Portsmouth"

The loading was far too steep-the smell of burning clutch plates proved it. The actual crossing was fine, but disembarquation took 70minutes from returning to the car, making the crossing more like a 7 hour journey! Also had to reverse the car off the deck. Will try another ferry next time.
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Reviewed by Kenneth who travelled with Brittany Ferries on Etretat
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"not the best trip that I have ever made"

Small ship and small thinking. I could have been warned to bring y own shower gell or soap!! And the Duty free shop was a joke.
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Reviewed by John who travelled with Brittany Ferries on Etretat
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"Grateful disabled traveller"

Everything possible was done to make my trip a special one...
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Reviewed by joey who travelled with Brittany Ferries on Etretat
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"Fab journey "

Cabin on way over was very spacious and comfortable. Food could have been better for price, bit school dinnerish especially in presentation. Parking attendants could have been more friendly but I do realise they have a difficult and stressful job. Queues to get on and off, nightmare but understandable
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Reviewed by Kathryn who travelled with Brittany Ferries on Etretat
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"Problems at the check-in desk!"

On the positive side the website was easy to use and the pricing and various options were very clear. The problem we had was at the Brittany Ferries check-in desk at Portsmouth. On your website I chose the 7.99m vehicle length as we have 2 bikes on a rear carrier and the motorhome is 7.5m. When we pulled up at the desk the rep measured the vehicle and let us know it was Ok, however, a person who seemed to be a supervisor informed us that even though the length was alright because we had 2 bikes on we would have to pay a further £10 as insurance in case the bikes were damaged or stolen. This was a new to us as this is our 3rd trip from Portsmouth and there has never been any mention of bike insurance previously! As you can imagine we weren't very popular with the vehicles behind us! Maybe your website needs updating and possibly a chat with Brittany Ferries to sort out what it is they require in terms of insurance.
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Reviewed by Francis who travelled with Brittany Ferries on Etretat
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"22 00hrs crossing from Le Havre to Portsmouth (arr. 7 15am)"

I felt I should write a review to say that this Ferry crossing was very enjoyable and relaxing. The staff were helpful and friendly, the boat and deck areas were extremely clean and well kept and the bar and self service restaurant provided very good service, food and drink ( and breakfast!). I arrived in Portsmouth in the morning very relaxed and refreshed and ready for the journey and day ahead. I am looking forward to travelling again with Brittany Ferries
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Reviewed by Anthony Rickell who travelled with Brittany Ferries on Etretat
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"Etretat"

Ship was designated as "basic. "duty free" was on the small size and we had booked a cabin for the 8 hour night crossing. The cabin was comfortable and en-suite. My only niggle was that at age 77 a top bunk was a bit of a struggle ,and an urgent descent would have been a real problem. Food in the restaurant was very reasonable and varied. Facilities were shut down through the night but were open again for breakfast. We were impressed that dog owners were allowed to take them into special cabins and were allowed to return to the cars before other passengers. A very sensible arrangement. The 8am arrival allowed a gentle drive down to our destination
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Reviewed by Geoffrey who travelled with Brittany Ferries on Etretat
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"Same old problems"

Its been a few years since I gave up using this route due to delays and poor loading and unloading. However I thought id give another go as it has been taken over by Brittany Ferries. Well nothing has changed poor loading and unloading. We sat in our cars for over 45mins waiting to disembark, basically is the same old DFDS services but with way over priced and very poor quality food in the restaurants. If you have plenty of time on your hands and a picnic give it a try.
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Reviewed by Andrew who travelled with Brittany Ferries on Etretat
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"Lack of sleep"

For the first time we decided not to book a cabin. It was a relatively short trip and we thought by the time we had something to drink we could get a few hours on one of the reclining chairs we had prebooked and then we would be there. Not so. We assumed there would be some sort of cover and travel pillow - remember had never done this before - no we had to buy those at £5 + each. Should of bought some with us. The chairs are very inexpensive but by the time we had paid for the seats and bought the covers we were nearly at the price of a cabin. There was hardly anyone using the seats so there were a lot of people that decided to use them that hadn't paid - they told us. Don't blame them. The summer obviously will be different. Anyway we had a very uncomfortable night - will never do that again - but our own fault.
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Reviewed by Jeff who travelled with Brittany Ferries on Etretat
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"Recent weekend trip to Le Havre"

The ship was punctual leaving and arriving. The sleeper seats were comfortable enough, although I regret not taking a cabin. The food was reasonably priced and really not bad. And the restaurant staff were extremely pleasant, if you made an effort in French. Of greatest note was how empty the ship was, termtime effect i suppose.
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Reviewed by Paul who travelled with Brittany Ferries on Etretat
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"Cabin rip-off"

Limited facilities for overnight crossings OK but prices for unsold cabins a complete rip off. More expensive than many hotel rooms.
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Reviewed by John who travelled with Brittany Ferries on Etretat
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"Calm crossing"

This was our first trip as foot passengers on a vehicle ferry. My husband and I had a calm crossing, but I am sure if it was otherwise ,we would have been very well looked after. The Brittany Ferries staff were very pleasant, on land and sea. We were met off the bus by an officer who offered storage for our two "too-large" suitcases and escorted us to the meeting point on board. We had a drink in the bar area. The bar staff were very chatty and informative. We retired to our seats and in the morning, we were escorted to the bus to leave the ferry. In summary, we were very well looked after. We would certainly travel by Brittany Ferries again. Next time we will go the extra step and book a cabin!
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Reviewed by Stephen who travelled with Brittany Ferries on Etretat
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"Good journey ..."

Easy checking in, had cabin, got a great sleep, no problems, WiFi not great, cabins clean and comfortable, never had any problems...
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Reviewed by Sandra who travelled with Brittany Ferries on Etretat
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"We are sailing"

Well after a hard push collecting various items in the uk,I was looking forward to getting on the boat to go home, the quay and boat staff were efficient and friendly, the cabin clean ,basic but comfortable, and in no time at all i was fast asleep, no unneccassery anouncements in the middle of the night,and a smooth crossing.good hot showers and clean toilets, breakfast at 6.30 was substantial and tasty, and a sensible price, ive used this port for many years and though there have been changes its still a good service.
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Reviewed by Kim who travelled with Brittany Ferries on Etretat
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"Not happy"

Charged extra £40 on arrival at port van was 2.83 mtrs high apparently makes a differance only 3 vehicles on deck 3 total then charged £43 on my mobile apparently logged into ships internet while still in harbour wont be using brittany ferries again
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Reviewed by Philip who travelled with Brittany Ferries on Etretat
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"My review "

Very impressive staff and crew. Boat was ok, perhaps lacking a higher quality restaurant
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Reviewed by Simon who travelled with Brittany Ferries on Etretat
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"Cheap and cheerful"

The Etretat was clean and orderly. We had a reasonably sized cabin and a comfortable crossing even during a storm. The only down side was a very steep drive up the ramp to the top deck and then on arrival, a slow embarking.
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Recent trip"

We recently travelled with direct ferries on the over night crossing from Portsmouth to le harve. The boat was clean and had all the facilities that we required,as was the cabin. We both had a good sleep ready for our journey the following day. We cannot comment on the catering as we did not use this facility. One thing to be aware of ,which is no fault of the ferry company, is that it took us a hour to get through passport control at le harve. They have only two kiosks but four officers manning them. They need some more kiosks with one person in each.
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Reviewed by Steven who travelled with Brittany Ferries on Etretat
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"On time, friendly staff, clean, but....."

....this ship is pretty ordinary in general and though you sleep most of the overnight trip home I would prefer a bit more style/comfort. We had a meal on the day trip over which we thought slightly suspect: channel ferry food if not in a dedicated restaurant is never more than a necessary meal, and not very appetising.
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Reviewed by Philip who travelled with Brittany Ferries on Etretat
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"Great trip"

lovely trip to uk
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Reviewed by Flavie who travelled with Brittany Ferries on Etretat
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"Booze cruise"

Zero entertainment and the shop is pitiful for such a large ship. Cabin was good though. Unable to lower the star rating on this review, so pointless submitting really!
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Reviewed by James who travelled with Brittany Ferries on Etretat
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"nice and safe"

It was a convenience trip, I felt I was travelled on a windless sea, very comfortable.
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Recent ferry crossing 24 Nov 2017"

The ferry was not busy when we travelled overnight on the 24 November 2017. We arrived at Portsmouth, checked in and drove straight onboard. Once parked we arrived at reception, collected our cabin key card and went to our cabin. We had been allocated a disabled persons cabin, not sure why, but it was spacious, clean and comfortable and we slept well. A good crossing throughout, we did not eat onboard having dined with friends before departure.
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Cherbourg-Poole Trip"

Brittany Ferries are normally fine, but this trip was a nightmare. Our cabin had a continuous rattle, which prevented us from sleeping. Not the fault of BF but the departure was delayed due to industrial action in France. Then, we were kept on board the ship at Poole for an hour as the unloading ramp didn’t work. For goodness sake, how many ferry arrivals do they have at Poole? What an advert for the UK!
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Reviewed by Chris who travelled with Brittany Ferries on Etretat
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"Another pleasurable cruise"

Repeat trip after an excellent one in June. Will do again. Only qualm is WiFi was limited to small area of ferry. Booked through Direct Ferries and once again excellent customer service.
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Reviewed by Greg who travelled with Brittany Ferries on Etretat
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"Not as good as before - Downhill.!"

I have travelled BritFerries some years ago but I did not realise before travelling that P'mouth-LeHavre is now classed (excused) as an "economy" (read neglected/inferior) boat by Brittany Ferries, although I returned on the Caen boat and it was only marginally better. Cabin ventilation carried a faint smell of engine oil and the food in the cafeteria looked greasy and unappetising. My car was assigned to an open deck -- bad because of inevitable salt spray in the air for 8hr. Bunk beds seemed narrower than on other cross channel lines. Wifi did not work anywhere other than a small central area and was impossibly slow and I gave up. I think I will use the other channel routes/operators next time.
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Reviewed by Eugene who travelled with Brittany Ferries on Etretat
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"1 at time ferry trip"

Well , got to say we booked our ferry trip from Southampton to La Harve for the 1 at Oct and we loved every minute of it although the journey was a bit rough ( sea swell) the whole experience was delightful the cabin had that used look but it didn't matter warm and comfortable the only problem was on our journey back we couldn't get a cabin ( none available ) so had to spend six hours on a not so comfortable padded bench seat
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Reviewed by James%20anthony who travelled with Brittany Ferries on Etretat
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"Prompt and efficient service but Car deck open to the weather."

The ferry was on schedule and it was a smooth and comfortable crossing. The cabin was clean and the bed comfortable considering it was a small ferry ship. The toilet ans shower were adéquat and there was plenty of hot water. The breakfast had a good choice of dishes, hot and cold at very reasonable prices. The things which I did not like were the very narrow ramp to the upper deck which is difficult to negotiate with a larger vehicle. The upper deck which is open to the weather and SEA SALT is not good for the vehicles, I visited a car wash as soon as possible after the crossing. Disembarking was not too long, about 40 mins to get off the ship but on the French side there was only one gate open for Passport Control so there was a 50 delay getting through.
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Reviewed by James who travelled with Brittany Ferries on Etretat
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"Comfortable outward crossing"

In general, I was pleasantly surprised by the easiness of travelling by ferry. Also nice to find that some tables had sockets to enable us to re-power our USB-charged devices. Food is expensive for its quality. Staff were generally helpful and friendly. Portsmouth-Caen (Normandie): Generally very efficient; easy embarkation/disembarkation. Very comfortable on board. Le Havre-Portsmouth (Etretat): Seats in dining are were astoundingly uncomfortable. We were parked on the open deck - took nearly an hour between arrival and actual disembarkation; not acceptable!
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Reviewed by Stephen who travelled with Brittany Ferries on Etretat
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"Trip to le havre"

Very easy trip to le havre first time user of this ferry. It left late at night and was there the next morning. We used a seat for the ferry crossing and this was perfectly comfortable enough for the night. Crossing weather was rough but boat seemed to handle it well and I am a very bad sailor.
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Reviewed by David who travelled with Brittany Ferries on Etretat
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"Not for us!"

After queuing for quite a while in Le Havre,we were pleased to board the ship, only to find how unsuitable for holiday passengers the ship was we would assume that it was commissioned for use with haulage,it was nearing its end as a cross channel ferry we later learnt!The restaurant was limited and of poor quality as were the toilets,I would have dried my hands quicker if I blew on them! The whole experience was less than 2nd rate,dull dingy and tired! Disembarcation was very poor almost dangerous with too many people to go down the many flights of stairs,and only 1 small lift for the many old and those with young families, this was our first and last trip on this ship! Very dissatisfied.
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Reviewed by Mark who travelled with Brittany Ferries on Etretat
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"very good service all around"

Check-in at Le Havre was really easy - they use registration plate recognition so no booking reference was required and paperwork automatically generated. The boat left on time and arrived slightly early at Portsmouth. The food was better than the P&O food I've had in recent crossings! All the staff we encountered were helpful and had spoke good english.
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Reviewed by who travelled with Brittany Ferries on Etretat
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"very happy"

was a great trip out and back very clean and helpful staff
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Great experience "

First time using this facility and what a change from the norm. Nice and relaxing and easy. Very welcoming, fully recommend...
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Reviewed by Matt who travelled with Brittany Ferries on Etretat
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"Excellent service!"

We had an outside cabin overnight which was perfectly adequate for us - 2 adults and a 3 year old. Clean and plenty big enough. On our return, it was a day sailing. We were delayed due to a technical problem and were kept updated the whole time. It made the trip feel much longer and highlighted that there was very little to do. With hindsight we should have booked a cabin just so we had somewhere comfortable as a base - I think I would definitely do this next time with or without a delay as I missed us having our own space to chill out in. We took our own food so not sure of quality but it looked nice. We'd definitely use this service again, excellent value for money and whilst there are few facilities it fid exactly what we needed to do!
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Reviewed by who travelled with Brittany Ferries on Etretat
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"friendly helpful staff"

Efficiently boarded (car) and directed. Found our room clean and tidy and quiet. (No signposting for the rooms in the bow, though! #656) Comfortable beds, good breakfast and all staff, again helpful. Will travel with you again.
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Reviewed by Jan Josef who travelled with Brittany Ferries on Etretat
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"Holiday time"

Check in was easy and straight forward, nothing to do in the car park and no opportunity to go shopping in either port. Boarding the ferry was well controlled and safe and the cabin on the way to France was great for the 2 of us. We had been assigned reclining seats on the sail back to UK but once we were on-board we asked about getting a cabin. A sorry wait after the ferry sailed and we were lucky enough to be given a cabin. If you are on the overnight sailing then get a cabin, the reclining seats, it would be a long night on the seats. Overall the ferry was clean and quiet, food oboard was good although for a family with kids it would be expensive. Nothing much to do but as it was an overnight sailing we were happy just to go to sleep.
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Reviewed by Alex who travelled with Brittany Ferries on Etretat
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"Safe and enjoyable!"

Boarding went smoothly and without any problems, staff always there to help in either English or French. On board can be found variety of meals, snacks and drinks. Definitely will use Brittany ferries again!
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Reviewed by Denils who travelled with Brittany Ferries on Etretat
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"Change of Booking."

I had to change my Ferry from Le Harve to Caen. The Young Lady was very helpfull at the checkin desk at Caen. I recieved a full refund for the Le Harve crossing, which offset the Caen Crossing. Nothing was too much trouble. Loading went great, with clear instructions given by deck loaders. Had a meal on board, very good, and a sensible price paid. Thankyou for Great Service.
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Reviewed by David from England who travelled with Brittany Ferries on Etretat
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"Cruise in comfory"

A lovely ship, with equally good food. Comfortable seating and very clean.
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Reviewed by Mo who travelled with Brittany Ferries on Etretat
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"Return trip Le Havre Portsmouth"

Positive on all points, including courtesy and professionalism of crew and services.
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Reviewed by Andre Teissier du Cros who travelled with Brittany Ferries on Etretat
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"Pat of the holiday experience."

This is the second time that we have used Direct Ferries to travel to the south of France. The whole experience is great on both crossings, the cabins are comfortable and very clean and when homeward bound the food is exceptional and a great choice for hungry travelers.Direct lines also text you if there are problems that may arise on each crossing such as traffic delays,I would always use them again excellent.
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Reviewed by Margaret who travelled with Brittany Ferries on Etretat
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"Convenient crossing time for those with a longer journey into France"

An excellent Le Havre arrival time of 8:30am for those with a substantial journey into south or west France, but be prepared for a 30-45 min passport delay at Le Havre. Also be prepared to wash your car on arrival, as cars are parked on open top deck during crossing, which means they get covered in salt spray if at all windy! Ship is clean, seats and cabins are roomy, self-service food is cooked well and is nicely presented. Only bar is small but adequate for number of users.
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Reviewed by Nigel E. who travelled with Brittany Ferries on Etretat
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"Book a cabin"

An excellent experience both journeys. My advice is to book a cabin, my husband and I slept the whole way enabling us to shower before dis-embarking and allowing us to continue our travel totally refreshed.
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Reviewed by Stephen who travelled with Brittany Ferries on Etretat
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"Very content with the service"

We arranged our one-way trip at relatively short notice. It was inexpensive. The food was good, the reclining seats comfortable; everything just worked.
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Reviewed by Peter who travelled with Brittany Ferries on Etretat
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"Troublefree crossing"

Excellent overnight cabin and general facilities on the Portsmouth - Le Havre crossing. Staff very friendly. My only comment would be that the later we seem to get to the port the quicker we get off. However, the earlier we get there the later we get off.
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Reviewed by Christopher who travelled with Brittany Ferries on Etretat
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"A queuing experience...."

friendly and professional staff. comfortable ship. However, the waiting time for disembarking becomes excruciatingly long. So, yes we arrived on time in the ferry port, but blocked more than half an hour (rather 45 minutes) on the deck (before queuing again at the border control, by the way...). Catering : an extra cash register would be useful in case of affluence at the cafeteria just to avoid your main dish gets completely cold (I know, microwave ovens are available). that said, I don't mind queuing during the crossing as there is nothing else to do.
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Reviewed by Francis Devrainne who travelled with Brittany Ferries on Etretat
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"Channel crossing"

Good efficient great
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Good trip"

The Ship left on time, we were glad to be going home. Very nice journey, had a beer in the bar then a very comfortable sleep in the cabin. The cabin was for disabled use so we had our own toilet and shower which was great.
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Reviewed by Stephen who travelled with Brittany Ferries on Etretat
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"Pompey to Cherburg, le harvre to pompey "

Excellent, easy to get to Portsmouth and back to Malvern just over two hours both trips. Good efficient loading and unloading. My only gripe the on board wifi is rubbish, take a book to pass the time.
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Reviewed by Christopher who travelled with Brittany Ferries on Etretat
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"ferry to france"

good value and reasonable comfort would use the service again
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Reviewed by Michael who travelled with Brittany Ferries on Etretat
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"Le Havre to Portsmouth evening crossing"

We were travelling in a low level sports car and were directed up to the top level via a steep ramp. A guy was guiding us up the ramp slowly but the underside of the car was grating on the ramp and we were then directed onto the lower deck. I cannot believe we were the first sports car boarding the ship and they should know this problem? I spoke to the officer in charge of loading and he said that when he saw sports cars he directed them to the lower deck but missed us? The unloading process took a long time as there were only 4 custom cabins opened. The cost of food and drink on board was very high.
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Reviewed by Catherine who travelled with Brittany Ferries on Etretat
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"Day-time journey "

A clean boat and friendly and highly competent staff particularly in getting us on and off in our cars! After a long journey north driving I would love to see a space for exercise for adult passengers. Even an in-house yoga class would be fantastic! 5 hours is a long time to spend cooped up not terribly comfortably if you do not have a cabin and aren't the type of passenger to sit in the bar and drink!
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Reviewed by who travelled with Brittany Ferries on Etretat
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"bon voyage"

Clean ferry,friendly staff,small shop for perfume,souvenirs.one down fall was the reclining seats were uncomfortable to sleep on on the night trip as there wasn't much leg room or a head rest.i would use this ferry again though as it is reasonably priced.
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Reviewed by Louise who travelled with Brittany Ferries on Etretat
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"An interesting crossing"

I enjoyed the first few hours of the crossing however the last couple of hours I was confined to the Ladies' room with violent food poisoning. I believe this may have been caused by the salad being washed in tank water rather than fresh? It rather spoiled a lovely holiday, as I was driving solo and the onward journey home was dreadful. I regret this has affected my responses.
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Reviewed by who travelled with Brittany Ferries on Etretat
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"very efficient and well organised"

Cant complain the crossing was great, staff were helpful and relatively pleasant rooms were clean and adequate. Good value for money.
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Reviewed by Robert who travelled with Brittany Ferries on Etretat
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"Experience with Brittany Ferries "

I enjoy travelling with Brittany Ferries more than with other operators. The staff clearly have an ethos of providing good friendly personal service. The lounge berths and facilities are clean and well maintained. Even for late night eating, the quality of the food was more than adequate and the prices fair, encouraging one to wish to come back, since one does not feel ripped off.
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Reviewed by Richard who travelled with Brittany Ferries on Etretat
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"Safer option"

We decided to start using the Portsmouth to Le Havre route because we no longer consider the Dover to Calais route safe for me and my family , up to now we have not experienced the problems that Calais has with stone throwing or putting logs on the road leading up to Calais , a Polish driver was killed last week when they did that . The down side is that there is only the one crossing and if one arrives early at Le Havre there is nowhere to eat and relax , there is however one outside toilet if one doesn't mind the queues .
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Reviewed by William who travelled with Brittany Ferries on Etretat
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"Holiday in France"

This was the first time we had travelled to France by ferry. Really good experience. Very well organised and staff were very friendly. It was an overnight crossing and so we had a berth. Return journey on Baie de Seine was better as we had an outside berth. Very good experience and we would do.it again.
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Reviewed by Pam Brain who travelled with Brittany Ferries on Etretat
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"Disappointing experience"

We have travelled with several different ferry companies and though the cabin accommodation couldn't be faulted, nevertheless we found the catering services VERY disappointing. What was supposed to be "hot food" was cold (ie at breakfast time) and the evening offering was just about acceptable,,,with no service offered, and a very limited menu.
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Reviewed by Francis who travelled with Brittany Ferries on Etretat
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"recent trip"

We had been to Normandy for the D-Day ceremonies and were returning via Le Havre rather than driving all the way back to take The Tunnel. Our journey back was very smooth, the sea had been very rough the previous day, so we were grateful. The facilities are adequate,and the reclining seats are comfortable enough. It's important to remember that it's a long journey which commences around 5pm, UK time, and many people are tired. Why is the TV left on, which from observation few if anybody is watching as it's just a continuous run through of the news and weather. If it is a requirement, leave it on mute, then passengers will have a chance of a little sleep. As it was, not possible with a continuous drone in the background.
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Reviewed by John who travelled with Brittany Ferries on Etretat
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"awful"

not al all happy with my car on an open deck with stormy weather will not use that ferry crossing again.
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Reviewed by Michael who travelled with Brittany Ferries on Etretat
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"All o.K."

Boat, cabin was fine. The software for booking is really old and you cannot do, what you need. In my case for 3 People and 3 bikes it was not possible to book it correct and easy.
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Reviewed by Oskar who travelled with Brittany Ferries on Etretat
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"brittany ferries"

We had a cabin on the way out and everything was ok. On the return however all the cabins were booked and the reclining seats are not fit for purpose we had hardly any sleep all night. In the morning just to escape the dreaded recliners we went for breakfast the restaurant was a half hour late in opening up and this delay cannot have been down to extra care in the preparation of the food because this was practically inedible. we would have complained at the time but we were just to worn out from the previous nights sleep deprivations. we would certainly think very hard about booking with this company again.
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Reviewed by Janet who travelled with Brittany Ferries on Etretat
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"Cabin out and chair back"

Hello After a difficult journey to Portsmouth due to an accident on the motorway which closed the road and caused chaos around Portsmouth and the ferry terminal we had a very sleepless night not helped by the ships engine noise and creaking in tbe cabin as the ship rolled and dipped through the waves. The cabin an inside 4 berth although only 2 of us as all 2 berths were taken was clean and comfortable, we started our journey very tired. The return journey was somewhat shorter in the evening where we had a reclining seat and could sit anywhere which was comfortable but was spoiled by the number of kids running riot up and down the passages. As for our car on both journeys because we bot there early we were put up on the top deck and left to the elements, consequently being in the first cars we were the last cars off and in France that meant a long delay to clear passport control but was somewhat shorter on our return. If you want to get off quickly when docking DONT Arrive too early and have your wait at departure NOT at arrival.
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Reviewed by John who travelled with Brittany Ferries on Etretat
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"Happy Crossing"

Very pleased with every aspect of the crossing. Very helpful and friendly staff. Everywhere was very clean too.
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Reviewed by Peter who travelled with Brittany Ferries on Etretat
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"Trip to the UK and back to France "

Excellent sailing with good service only to be ruined when we reached the UK where we were efficiently deboarded only to join a car park as border agency took over an hour to process me, this is disgusting as we have already been through the same process in France
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Reviewed by Philip who travelled with Brittany Ferries on Etretat
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"Excellent sailing "

What can I say excellent as always,lovely staff so helpful and polite,food was excellent so much choice, Will always choose direct ferries
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Reviewed by David who travelled with Brittany Ferries on Etretat
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" with Brittany Ferries. "

we have enjoyed our recent trip between Portsmouth and Le Havre with Brittany Ferries. very good service thanks you Brittany very much regards daniel/gwen
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Reviewed by Gwen who travelled with Brittany Ferries on Etretat
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"Did not go from Portsmouth to Le Havre, Portsmouth to Cean"

Good trip, nice ship, but food was not very good, in fact very poor, and very pricey. Would recommend ship but not the food, bring your own.
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Reviewed by Michael who travelled with Brittany Ferries on Etretat
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"Not good overall "

At Portsmouth booking in lane showed x as closed but was open ,trip o k ,on return trip loaded on ship facing bonnet to bonnet with lorries yet plenty of room on deck ,both breakfasts on board poor ,with asking for two hard fried eggs ,was told (I don't understand what you want )If I use them again I will take more of my own food ,Wonder why it changed from when I used to use them in past years?
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Reviewed by Graham who travelled with Brittany Ferries on Etretat
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"Afternoon |Trip from LeHavre"

Du to the time of the year the Ship was quiet, comfortable and there was no queues for food, the shop or the bar. Nice crossing on a nice ferry with very pleasant crew members. Thank You
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Reviewed by Alan who travelled with Brittany Ferries on Etretat
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"Portsmouth /Le Havre"

I travelled overnight to Portsmouth from Le Havre returning the following night with cabin both ways. Good value with large and clean modern cabin.
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Reviewed by John who travelled with Brittany Ferries on Etretat
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"over night trip"

Pleasant trip. Pity you were so late loading, Cabin good. helpful staff, good breakfast. Getting cars off the top deck is a quirk of the ship but handled well by your crew..
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Reviewed by Desmond who travelled with Brittany Ferries on Etretat
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"Value for money "

This is a perfect boat for no frills travel. It actually has some very sound facilities on offer, a great cafe and bar and plenty of places to sit and see the views. There are lounge seats (good for napping but would certainly recommend getting a cabin if you're travelling over night! It costs a little extra but if you have a big drive ahead, it's worth doing) There's a tiny...very tiny...cinema which is pretty sweet! Importantly the staff are very helpful and friendly and it is a clean and well maintained vessel. Highly recommended if you're on a budget or just want to save the pennies.
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Reviewed by Fiona who travelled with Brittany Ferries on Etretat
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"PORTSMOUTH-LE HAVRE"

Although I have given a positive review, I would like to raise one issue, namely the stacking of cars on Deck 5. The ramp to Deck 5 is so steep I could smell my clutch burning after driving up it. Be warned !
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Reviewed by Stuart who travelled with Brittany Ferries on Etretat
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"Positive Revi"

No complaints about the ships both on the outward or the return sailing. The crew were very courteous and the on board evening meal in the restaurant on the Portsmouth Bilbao sailing was delicious and very well served. I returned on the Le Havre Portsmouth sailing and the reclining seat accommodation enabled me to be well rested on the 5.5 hour crossing. Maybe a notice politely requesting silence would be a bonus. Previously I have been troubled by banging doors. Maybe a designated member of the crew should be designated to periodically monitor the mechanism that prevents these doors slamming. Regarding my return booking. There are many people such as myself, who are pensioners and do not always wish to make a booking for their return journey from the UK. Internet connection is not always easy from abroad hence it would be beneficial to the passenger and yourselves in terms of increased business if on the boarding pass you provided preferably a toll-free telephone number to book the return trip. Also there are many potential passengers who have properties in Southern France or even North East Spain, Catalonia, Costa Brava etc. Possibly you may wish to consider a sailing to say Bordeaux up the Gironde estuary if they still have port facilities there. A sailing from a UK Northern port, say Hull to more Southern European destinations would also be a bonus. A reply to my observations would be appreciated.
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Reviewed by Philip who travelled with Brittany Ferries on Etretat
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"Brittany Ferries, Impossible to contact!"

During my approach to Le Havre I realised I had made a mistake and was going to be late! So I tried ringing them at about 3:30pm French time. I tried a few different numbers and waited for ages. If there really was some one tacking these calls, which I doubt, he needs some friends! Consequently when I got to Le Havre there were no more ferries, or even staff to talk to. I had to travel an extra 1hr15 down to Caen which I could have been told to head for when I rang. Saving me mileage, time, hassle, toll charges etc etc..... Not happy with Brittany Ferries at all!
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Reviewed by Justin who travelled with Brittany Ferries on Etretat
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"Food on board."

I make many ferry crossings to France and Spain each year and found the meal I had on this crossing was amongst the very best so far.
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Reviewed by Keith who travelled with Brittany Ferries on Etretat
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"Great get away"

Great service, clean, tidy and easy to use.
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Reviewed by Nicholas who travelled with Brittany Ferries on Etretat
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"not good"

i took brittanny ferries for the first and last time . the duty free shop was so small 3 people filled it. the deck was as if id walked into a 1960's transport cafe, to leave we had to reverse the car and turn round on the deck.
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Reviewed by Karl who travelled with Brittany Ferries on Etretat
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"Our return trip from France"

We had an easy trip back from Le Havre and found the signposts easy to follow to the port. Fortunately we had a smooth crossing. The staff were helpful and friendly and we enjoyed the film in the cinema.
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Reviewed by John who travelled with Brittany Ferries on Etretat
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"our recent voyages "

All in all a good experience, the outward journey was marred a little because the ship was late arriving in Portsmouth and considering there were hardly any car passengers on board it was annoying but every trip we have made this seems to happen whether the ship is full or not. On the whole it's a good way to travel to the UK and we will continue to use the service. Thank You
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Reviewed by Maurice who travelled with Brittany Ferries on Etretat
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"Excellent as usual"

Nothing more to say than as usual very good overall service.
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Reviewed by Stuart who travelled with Brittany Ferries on Etretat
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"Portsmouth to Le Havre"

Ticked all the boxes, Cabin warm and clean,
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Reviewed by Ian who travelled with Brittany Ferries on Etretat
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"le Havre - Portsmouth ferry"

The facilities aboard were very disappointing, the shop was hardly bigger than a newspaper kiosk, although the meal in the self service restaurant was very good. My impression was that the ship had been brought into service for the holiday period
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Reviewed by Andrew Percival who travelled with Brittany Ferries on Etretat
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"What a con "

All was going well on my trip until I got to port at Portsmouth, and Brittany Ferries decided that my van that is for personal use only is now classed as freight and then got the tap mesure out and then charged me an additional £ 64 . I would just like to wish good old Brittany Ferries a Merry Christmas and hope that they go bankrupt next year .
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Food and Internet"

Lets face it - the ticket price wasn't cheap. Yet even though we'd just boarded, the meal costing €13 was cold and uninspiring. I used a self service microwave to heat it up. I was also shocked to find out that I was expected to pay for internet just like in an old fashioned internet cafe - in this day and age, really? That's desperate. Crossing from Portsmouth to Le Havre had good nosh and free internet. Come on Guys, buck up.
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Reviewed by Romuald who travelled with Brittany Ferries on Etretat
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"Terrific uneventful trip"

The ship was on time, the cabins clean comfortable and exactly what a weary traveller needs for a good nights rest. My only gripe if it is that is the disembarkment procedure. First on means last off. I would prefer a more egalitarian approach of first on first off.
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Reviewed by Alvin who travelled with Brittany Ferries on Etretat
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"Brittany Ferries"

Overall, I was very satisfied. Very friendly staff. Good food. My cabin was nice but the bathroom smell was not that great.
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Reviewed by Martin who travelled with Brittany Ferries on Etretat
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"Le havre crossing"

Value for money
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Reviewed by Stephen who travelled with Brittany Ferries on Etretat
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"the badger's abroad "

Fantastic trip everything about sailing was just great.
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Reviewed by Gerald who travelled with Brittany Ferries on Etretat
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"Cheap and cheerful"

Brittany Ferries normally provide an upmarket ferry service with superior accommodation and an excellent restaurant. The Portsmouth/le Havre service is unashamedly more basic and is priced accordingly. This service is primarily a trucking route and cars make up a minority of the ferry loading. The car passenger facilities are perfectly adequate but are quite basic (eg there is a café but not a full-service restaurant). One needs to be aware that most of the cars are parked in the open air on the top vehicle deck. There is good screening but, in rougher weather, I suspect some salt water may get deposited on one's vehicle. Drivers need to be aware that some manoeuvring is required when exiting the ferry as many of the cars have to be turned round. The Brittany Ferries staff are helpful in guiding drivers but, particularly when it's dark, its a more fiddly experience than normal roll-on and roll-off ferries. This could be a problem if driving a larger car. The need to manoeuvre so many cars means that it can be quite time consuming to disembark. This drawback is offset by the rapid Border Control processes. With fewer cars than most cross channel ferries there is less of a queue at passport control - a very welcome feature. Overall, this is a good and well organised no-frills service and I one I'd recommend if you don't require the more deluxe service offered by Brittany Ferries' other routes.
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Reviewed by James who travelled with Brittany Ferries on Etretat
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"last trip on old kawasaki"

I did 3054 miles on a 16 year old Kawasaki er5 from Caen to Faro Portugal via the east coast of Spain, then returned to the UK via the West coast of Portugal and the North West coast of Spain. It took ten days and 9 hotels costing €496 and €381 in fuel. I didnt count the cost of food & vino, 'cos you cant put a price on beauty. It was great to find the ferry Eretat only cost me £39, and was booked at a roadside stop as I arrived in Le Havre from the Pont de Normandy. The price and the ship made up for the inevitable sadness of ending a great adventure and the last for the Roadrunner (er5)-as its too worn out to do another. Its done 16000 miles this yr solely on sunny Iberian roads, mostly flat out. I had the best beef burgenion(if thats correct spelling), ive eaten on a uk bound ship. The ship felt a bit more freindly than the bigger ones.Always a great part of a long journey is watching Le Havre docks slowly fade away- whilst planning the next trip back, because I hate to leave.
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Reviewed by John Adrian who travelled with Brittany Ferries on Etretat
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"our trip"

top service all round highly recommend! 😃
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Reviewed by Catherine who travelled with Brittany Ferries on Etretat
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"Overnight trip"

The boarding and dissembling were well organised and completed promptly. However it was a little scarf as the ramp onto the deck was very steep. We went to the restaurant where there was a good choice of meals and excellent service. Our cabin was very clean with quite comfortable pillows and we had a good night's sleep. As I am not a very good sea traveller this was an ideal way of doing the crossing and we will be doing the same trip next year.
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Reviewed by Chris who travelled with Brittany Ferries on Etretat
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"Comfortable and economic"

On the trip to Le Havre (8 + hours) I had a reclining seat and dozed for the majority of the trip. The return trip was just as comfortable - the channel was choppy and the crossing rolling but felt comfortable the entire journey. All the necessary amenities were present (Bar, restaurant, etc) and the boat was clean. So will use the same ship the next time I sail to France.
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Reviewed by David who travelled with Brittany Ferries on Etretat
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"our trip to Le-harve."

Best trip ever, nice and clean, nice cabin. Better than LD Lines.
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Reviewed by Ronald who travelled with Brittany Ferries on Etretat
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"Trip to France "

No problems on outgoing trip, good service and comfortable. Return trip slightly marred by lack of information and facilities at Le Havre. Terminal building some distance away from entry pointo and no facilities available when we found it. Otherwise, comfortable cabin both ways and good food on return journey. Will probably use this service again.
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Reviewed by Keith who travelled with Brittany Ferries on Etretat
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"Very nice experience"

It was a very good travel on your ferry boat. The restaurant was open, we really appreciate your service on the ferry boat. Just we had a small duvet on the bed so too small for an adult.
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Reviewed by Darryl who travelled with Brittany Ferries on Etretat
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"Sailing "

Most helpful booking and service.will sail again with them!
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Reviewed by James who travelled with Brittany Ferries on Etretat
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"Holiday Return"

Easy to book the crossing: no problems in boarding and leaving the ship.
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Reviewed by Louis who travelled with Brittany Ferries on Etretat
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"Return trip to the UK"

Loading and unloading of vehicles was quick and efficient, ferry was very clean and reasonably comfortable, staff efficient and pleasent.
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Reviewed by David who travelled with Brittany Ferries on Etretat
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"Smooth Crossing"

Excellent organisation , fast and easy boarding and departing
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Reviewed by Gillian who travelled with Brittany Ferries on Etretat
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"Excellent Beef Bourguignon !"

We very much enjoyed our trip , the food was good and the staff were always available and very pleasant. However we did notice a distinct smell of sewerage throughout the ship. Our only complaint.
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Reviewed by John who travelled with Brittany Ferries on Etretat
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"Hybrid cars"

It would be great if the ferries had charging points for hybrid cars. Your staff on the day made every attempt to accommodate my Mitsibishi Outlander Phev but in end had to admit that there was no available charge points. These cars have been around for sometimes now so let's hope providers including yourself are looking at making this facility available on current and new ferries at the point of booking, it's the future.
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Reviewed by Glenn who travelled with Brittany Ferries on Etretat
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"Ship fine , food appalling"

It was a small ship but perfectly OK . We planned to dine on board as we had previously enjoyed good meals ( particularly buffets ) on Brittany Ferries . This was the reason we paid more for a Brittany Ferries crossing than their competiters' prices . The VERY LIMITED CHOICE was poor and the food itself reminded us of a 1970s roadside cafe : almost inedible .
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Friday evening on the ferry"

It worked! The loading & disembarkment went OK. The ship was comfortable enough. the food was expensive. Why did wee need to be there 90 minutes ahead of departure? My return trip with a different line only needed 45 minutes. all in all I will use them again
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Reviewed by John who travelled with Brittany Ferries on Etretat
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"Brittany Ferries - comme d'habitude, as good as ever"

As usual, no fuss, fair price, comfortable cabin, please keep up the good work.
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Reviewed by Phillip who travelled with Brittany Ferries on Etretat
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"Holidays"

Quick and easy boarding, in hindsight a cabin is a good idea although there were plenty of places to sit.
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Reviewed by Lorna who travelled with Brittany Ferries on Etretat
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"Restaurant"

Ship was on time. We were docking at 8.15am but the restaurant did not open until one hour before. The queue was so long because of this they were still serving food when we were about to dock it should open earlier to allow people to eat leisurely not in a hurry.
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Reviewed by Martyn who travelled with Brittany Ferries on Etretat
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"Restaurant"

Ship was on time. We were docking at 8.15am but the restaurant did not open until one hour before. The queue was so long because of this they were still serving food when we were about to dock it should open earlier to allow people to eat leisurely not in a hurry.
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Reviewed by Martyn who travelled with Brittany Ferries on Etretat
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"A trouble free trip"

So glad I booked the overnight trip with cabin. Made the long drive to the west coast of France much more manageable and far more pleasant. The cabin was comfortable although very basic - but as all we were doing was sleeping for 7 or 8 hours that was absolutely fine! Tea making option would have been nice.
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Reviewed by Diane who travelled with Brittany Ferries on Etretat
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"Pleasant trip with good food on Brittany Ferries"

We took the overnight ferry on the outward journey, the reclining seats were very comfortable and the food was very good, the return was an evening trip and the experience was just as good.
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Reviewed by Thomas who travelled with Brittany Ferries on Etretat
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"Comfortable Crossing"

We travelled from Portsmouth to Le Havre and back again with Direct Ferries. Both crossings were smooth and enjoyable. We had a cabin booked both ways which was clean with a great hot shower - all towels and bedding provided. The restaurant is small but perfectly adequate with friendly staff. I would always recommend Direct Ferries!
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Reviewed by Marie-anne who travelled with Brittany Ferries on Etretat
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"Economy "

Didn't set the world alight. Seats were quite comfy. Food could've been better but OK on the whole
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Reviewed by Peter who travelled with Brittany Ferries on Etretat
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"Pleasant, comfortable crossing"

This was the first time we had travelled on this route, and it was a pleasant surprise, particularly as I had booked the cheapest 'économie' option. In fact, the only 'budget' aspect of the crossing was that we had to drive up a very steep ramp to board the Etretat, and park on deck. Once on board, we needed to check in in order to receive our cabin entry code. My heart sank as we noticed signs for towel/pillow packs for €5, but these turned out to be for those who hadn't booked cabins and would be sleeping in the lounges, and our cabin had clean towels and bedlinen, despite being an economy option. In fact, the cabin was much larger and more comfortable than on our Portsmouth-Caen crossing on the Normandie, and the shower was much more powerful and larger. Facilities were limited compared to a Dover-Calais crossing, but everything was clean and the staff (French) were very friendly. My daughter enjoyed the chidren's play area, even though it was nothing special. The 10 hours gave us time to get some food before going to bed, so we felt quite relaxed. Over all I was really impressed for the price.
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Reviewed by Isabelle who travelled with Brittany Ferries on Etretat
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"Portsmouth > Le Havre overnight"

Found this option on a Sunday night good value for getting across to Brittany. Certainly significantly cheaper than St Malo. Room was 4 berth inside cabin which was more than adequate for two adults. Le Havre as a destination port or return port is very handy for the lovely Honfleur worth a stopover in its own right and can cap or start a holiday with a treat. Recommended.
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Reviewed by Michael who travelled with Brittany Ferries on Etretat
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"excellent service ..."

excellent service and cant fault you in any way ... glad you turn the lights down now in certain areas of the boat as I had to sleep on one of the benches in the bar as I had no cabin
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Reviewed by Janet who travelled with Brittany Ferries on Etretat
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"Great crossing "

Our cabin was perfect for the crossing. Although it wasn't an overnight crossing, my kids enjoyed having a bed to lie down on and a place to get comfortable.
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Reviewed by Michelle who travelled with Brittany Ferries on Etretat
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"Great Service"

It's been a while since we use a ferry to get to Europe. We were pleasantly surprised with Etretat which is classed as a no frills budget crossing. The cabin on the overnight crossing was clean and comfortable. The staff, especially in the restaurant, were very helpful and the food was good. The return crossing was just as easy and again the staff were very good. The only improvements I can suggest are the facilities at the Le Harve terminal building. After a seven hour drive to get to the port is was disappointing to be faced with just two vending machines for refreshments.
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Reviewed by Stephen who travelled with Brittany Ferries on Etretat
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"Brittania Ferry Crossing - Portsmouth to Le Havre (return)"

Excellent address and directions straight to the Port and perfect signage to get us to check-in at the correct place (tis a shame other company and Ports cannot do the same). Once we were directed to drive onto the ship (a shame we had to wait for hundreds of Lorry's to get on first) we were efficiently poitned towards reception to get our Key Codes for a comfy (and I mean clean and comfy) cabin. Its a shame that there is no OUTSIDE/Upper Deck Bar - like on Balearia Ferry's) ... but the inside Bar was well managed and little time in waiting for drinks & snacks, all served at reasonable costs. We were lucky enough to get a good table/seat to watch Euro2016 on the TV. The crossing was a bit sloppy and caused the ship to "roll" slightly. All in All - great value. The staff on board were very pleasant. Thank you Brittany Ferries.
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Reviewed by Brett Dukes who travelled with Brittany Ferries on Etretat
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"Relaxing return from holiday "

I took my car on an evening crossing as it gives my family time to relax prior to driving on to my destination. Brittany Ferries Etretat was very quiet, no rattles from panels, I've experienced this before on other crossings, so slept beautifully on this one. The return crossing was a chance for me to catch up on reading a book. I settled into a reclining chair and was so comfortable I started to doze off. I chose to check the latest news and was surprised to get a reasonable speed Internet connection.
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Reviewed by Michael who travelled with Brittany Ferries on Etretat
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"Easy "

We arrived at Portsmouth and boarded without any problems. We found our cabin easily and dropped Off our overnight bag. The cabin was comfortable and clean. After a quick night cap, we slept wel as we arrived in Le Havre had nice breakfast on board before leaving the ferry in Normandy. How easy. The return was very efficient, nice meal in self service would liked to have done another over nighter but only available on certain days. Will look into it next time.
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Reviewed by Judith who travelled with Brittany Ferries on Etretat
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"Excellent customer service"

I was booked onto the Portsmouth - Le Havre ferry but due to a strike in France the crossing was cancelled. Brittany contacted me and offered me a crossing the same day into Caen (about 60 miles further south). The Caen crossing was more expensive but Brittany honoured the price that I had paid, not only that they allowed me to change my vehicle details and add a cycle rack free of charge. Everything was made so easy and the staff that I spoke to couldn't have been more helpful. The ferry was clean and comfortable with entertainment in the bar that was provided by two very cheerful entertainers. Bar prices were very reasonable and there was plenty of seating. Although I didn't book a cabin the recliner seat that was allocated, as part of the standard crossing fare, in one of the quiet rooms was very comfortable and I slept well in it. The lights were turned on one hour before the ferry docked which gave me time to wake up and have a coffee before having to drive. All in all a very pleasant crossing that I would not hesitate to book again.
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Reviewed by Terence who travelled with Brittany Ferries on Etretat
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"Comfortable Travel"

We travelled to France overnight. Cabin was spacious and comfortable. We all slept well. For the return journey, Brittany Ferries had managed to arrange for mill-pond flat conditions, perfect for my family. TV was showing that day's stage of the TdF, can't get better than that! Food looked OK although we did not have any.
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Reviewed by who travelled with Brittany Ferries on Etretat
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"No Frills"

Travelled on the "no frills" ferry for the first time . Can honestly say it's excellent value for money. The no frills relates to no a la carte restaurant and no large duty free shop. ( there is a small shop selling a limited range of perfume and alcohol). Our cabin actually seemed wider than on other ships. We didn't eat in the self service restaurant. Would choose this ferry again
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Reviewed by Joanna who travelled with Brittany Ferries on Etretat
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"Brexit Night"

Sailed from Caen to Portsmouth on the referendum night and wondered if I would be allowed into the Uk if the result was leave?? however, despite the outcome I arrived safely. The ship was fine and I really enjoyed the comfort of my cabin which made the crossing so much easier, arriving in Portsmouth totally fresh. Very impressed with the general lay out of the ship and the service from the staff. The only down side was the long delay in getting off the ferry at Portsmouth, this may have been due to the increased vigilance surrounding UK entry??? But all in all a very satisfactory journey and an excellent route for my purposes.
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Reviewed by Clive who travelled with Brittany Ferries on Etretat
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"Recent trip"

Very good would use again
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Reviewed by John who travelled with Brittany Ferries on Etretat
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"Le Havre -Portsmouth with Brittany Ferries"

I normally use this route from France to England and find it most convenient. I would recommend this crossing to anyone travelling to the southern part of the U.K.
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Reviewed by Matthew who travelled with Brittany Ferries on Etretat
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"The best way to travel!"

To get home to south west France from Scotland I need to spend a night in a bed. No better way to combine a crossing with a good night's sleep? Good price, too! Saw nothing of the ship, just my cosy cabin.
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Reviewed by Brian who travelled with Brittany Ferries on Etretat
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"Brittany Ferries, Portsmoth - Le Havre"

Very good value for money. Excellent food. An hour's late start from Portsmouth was never made up, which made our travel very difficult the next day to Narbonne. (Rough weather was not the problem). Comfortable cabins, and good daytime facilities.
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Well Satisfied"

We travelled on the ferry Baie de Seine at 11.30 to arrive in Le Havre at 8.30 (French Time), after being directed to parking, we went to our allocated a cabin on deck 6. We decided on supper from the café and had a Baguette and coffee before retiring, where we enjoyed a comfortable single bed each in our en-suite cabin. In the morning we arose at 6.30 to grab a quick continental breakfast before we docked and disembarked to start our journey down to Limousin. Overall the ferry was comfortable and the staff friendly and efficient. We returned 9 days later on the Ferry Etretat which was equally comfortable and enjoyed a stress free journey back to GB. We would definitely travel with Brittany Ferries again as our trip to France was stress free and at a very competitive price. Many Thanks.
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Reviewed by Roger & Julie who travelled with Brittany Ferries on Etretat
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"Brilliant staff excellent accomodation what's not to love !"

The ferry trips really added to the holiday experience with warm comfortable cabins very helpful staff and efficient disembarkation procedures the holiday started in Portsmouth.
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Reviewed by Ann who travelled with Brittany Ferries on Etretat
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"extremely relaxing."

Crew and cabin excellent, the food a little expensive, but would use you again.
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Reviewed by Wendy who travelled with Brittany Ferries on Etretat
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"Le Harve to Portsmouth in March 2016"

Departure and docking went very well. The ferry was clean and well organised, the staff were friendly and helpful, the facilities for parking the car were fine.
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Reviewed by Timothy who travelled with Brittany Ferries on Etretat
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"Alternative to Dover \Calais if heading to Spain"

Timings of this ferry suits us as we live in Leeds, basic facilities on board but as it's overnight crossing met our needs. Only fault was the English breakfast it was not very warm and some of the items were uneditable.
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Reviewed by Terence who travelled with Brittany Ferries on Etretat
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"Portsmouth-leharve"

Pleasant crossing and good value.
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Reviewed by Christopher who travelled with Brittany Ferries on Etretat
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"Caen to Portsmouth Crossing"

Le Havre Crossing cancelled but managed to transfer to earlier Caen crossing. Staff were brilliant & had a really good crossing despite stormy weather.
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Reviewed by Robert who travelled with Brittany Ferries on Etretat
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"Pleasant trip"

Very easy trip. No problems , great service. Easy to book and easy to find in Le Harve
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Reviewed by Stephen who travelled with Brittany Ferries on Etretat
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"Good crossing."

Excellent service. Cabin clean and roomy. Just found out you have dog cabins, I will be back.
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Reviewed by Philip who travelled with Brittany Ferries on Etretat
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"Frill free crossing but still good food!"

This service is certainly not as plush as the other Brittany Ferry crossing - but the lower cost made it a worthy option. The ferry was not full so there was lots of seating to chose from. The food was good and we watched the film to while away the time.
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Homeward bound!"

A large and impressive ferry.
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Reviewed by Stephen who travelled with Brittany Ferries on Etretat
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"Quality, hassle-free, comfortable way to get to France"

Arrive at Portsmouth to be met by helpful and polite staff who directed us to the correct lane and then onto the ferry with minimum fuss. The interior of the ferry was clean and we made our way the the smashing cabin where, following a slap-up breakfast, a pre-requisite for ferry travel for me, we could stretch out on the beds and have a read and a snooze (and even a shower if you want). The crew were brilliant and they put on some sunshine while the rest of the UK was shrouded in clouds and rain storms. The return journey was similarly brilliant. What a fantastic service by Brittany Ferries, You arrive in Le Havre calm, refreshed and stress-free. Forget Calais or the horrible Tunnel - this is the way to go!
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Reviewed by Jonathan Targett who travelled with Brittany Ferries on Etretat
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"Fantastic"

A few days before I took used this service, I took a different ferry from Ibiza to Barcelona and the difference was vast. The Brittany staff were excellent, no delays and everything went like clockwork. I was super impressed by the boat itself, it seemed brand new and had many impressive features to keep passengers occupied. 2 cinemas, a games room, several bars and restaurants. The sea was a bit rough, but that couldn't be avoided. The female captain guided us through safely and once I threw up once, I was fine ;-) Overall very impressed and won't use another operator again...and will always look for this boat
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Reviewed by Paul who travelled with Brittany Ferries on Etretat
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"return trip"

The crossing from England is perfect and relaxing but the return for us is difficult as the time of arrival is just to tiring .Most of motorways have road works at night and is very tiring. The A3 was closed at the first junction the M25 had three lots of lane closures at the Dartford tunnel there was a diversion and one tunnel was closed. With all these problems we will net use that rout again. If there was an earlier sailing we might consider it again but in the meantime it has to be the tunnel. Kindest regards Jean Ames
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Reviewed by Jean who travelled with Brittany Ferries on Etretat
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"Useful ship"

The Etretat is particularly good for handicapped people in cars as they are placed on the top deck near the entrance to sitting areas & restaurant. Sitting areas with reclining seats were good as was access to bar and restaurant.
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Reviewed by Christopher who travelled with Brittany Ferries on Etretat
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"Caring and helpful"

I arrived along with a colleague that had broken a leg and could not walk up stairs.. Britannia Ferries quickly arranged a cabin swap to a more accessible location. The staff were very competent and arranged the transfer with great efficiency.
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Reviewed by Peter who travelled with Brittany Ferries on Etretat
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"Overnight Crossing"

Portsmouth was easy to get to and had a straight forward boarding process and cabin allocation system. The cabin was clean and tidy with shower facilities. We used the bar area as we were travelling overnight which made a relaxing start to our two week holiday. All staff were friendly and approachable. The café area was available early morning for travellers wanting breakfast before docking which could be an added bonus. We did not use this facility but the food looked and smelt good. We sailed on time and arrived on time. It is more expensive travelling overnight but, bearing in mind the issues with the Dover/Calais crossings, this is well worth considering.
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Reviewed by Michelle who travelled with Brittany Ferries on Etretat
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"Easy crossing kind staff"

We enjoyed the facilities of the reading room during the crossing as well as the shop (rain ponchos, books) and the set meall to take away during the day crossing on the Baie de Seine Thanks to the much appreciated advice of a staff member we got seats and could buy blankets in order to be able to sleep during the night crossing. We will come again
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Reviewed by Doris who travelled with Brittany Ferries on Etretat
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"first time and a most enjoyable experience"

Staff excellant, room and cleanliness also excellant, food far too expensive and not very warm.
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Reviewed by Malcolm who travelled with Brittany Ferries on Etretat
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"Sailing on the Armorique"

We sailed on the Armorique Bilbao on 4th march to Portsmouth,the ship was very clean,The cabin we had was very clean and comfortable the night was a little bumpy but the bay of Biscay is either flat or lumpy, The next day was like a boating lake a very good crossing, the on board staff were very helpful.
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Reviewed by Brian who travelled with Brittany Ferries on Etretat
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"long wait"

before embarking there was a long delay, we didn't received any explanations while waiting! apart from this it all went well and the company was kind to give a free meal.
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Reviewed by Hiday who travelled with Brittany Ferries on Etretat
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"GOOD CROSSING OVERALL"

WE HAD A BAD WEATHER CROSSING WITH A FEW DELAYS BUT THE STAFF WERE VERY CURTIOUS AND KEPT US WELL INFORMED AND WHEN WE EVENTUALLY GOT AWAY THEY TOLD US WE WOULD ARRIVE PORTSMOUTH 06-00 WHICH WE DULY DID.THE SHIP WAS SPOTLESSLY CLEAN, THE FACILITYS WERE ADEQUATE, THE FOOD LOOKED GOOD AND TASTY AT A REASONABLE PRICE ALTHOUGH WE DID NOT GET TO TRY ANY BECAUCE OF THE SEA CONDITIONS. YES I WILL BOOK THIS SHIP AGAIN THE ECONOMIE PRICE IS VERY GOOD COMPARED TO A DRIVE AND STOPOVERS IN FRANCE. I WOULD DEFINATLY RECOMMEND THIS SHIP TO MY FREINDS. BOOKIMG A CABIN IS A MUST DO
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Reviewed by Stanley who travelled with Brittany Ferries on Etretat
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"Pet alert"

We were due to sail on the Le Havre Portsmouth crossing leaving at 22:00 on January 2nd. We had taken our dog to the vet that morning as no vets were open the day before being a public holiday. To our surprise and dismay we were not allowed to board the ferry despite having a 4 year old with us as we were told that 24 hours would not have elapsed after seeing the vet and before we landed in the UK. I offered to take the risk that the dog would be quaranteened at my expense, or would stay on the dock in the UK for the 90 minutes that would make the 24 hours and was refused. We had to return to the office where after some time and £50 cost we were sent to catch the 08:00 crossing from Caen, an hours drive away and no where to sleep. We were fortunate to find a Best Western hotel by the port - another £85 for one room with three in a bed!
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Reviewed by Ian who travelled with Brittany Ferries on Etretat
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"Economy but good"

This was our first trip on the Britany Ferry "Economie" service to La Havre. The ship was very clean and standard excellent. Although only one resturant, the food was very good and offering a wide choice and good value. I can recomend this service. Not really Econonomy but good value.
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Reviewed by Malcolm who travelled with Brittany Ferries on Etretat
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"First trip on Ferry"

Very nice trip. Cabin was large and comfortable. Quiet. No problems.
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Reviewed by James who travelled with Brittany Ferries on Etretat
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"Le Havre -Portsmouth"

Good crossing, comfortable cabin and adequate resources on board. They describe themselves as no frills, but they're no better and certainly no worse than Belfast Liverpool or rosslare Cherbourg. All very satisfactory.
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Reviewed by Noel who travelled with Brittany Ferries on Etretat
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"Clean ship, helpful crew, rubbish wifi"

Perfectly pleasant and efficient crossing, save for the (in my experience) dreadful wifi. I would prefer no wifi or great wifi to 'will it won't it' wifi. Frustrating. But in every other respect a good quality service for a fair price.
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Reviewed by Adrian who travelled with Brittany Ferries on Etretat
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"Great night's sleep"

We had to book a ferry back to the UK at short notice. It was midweek and we opted for the overnight Le Harve to Portsmouth with a cabin. The price was reasonable, the staff at all points friendly and helpful and the cabin was much better than we've experienced in the past. We were lucky to have a calm sea that night and slept well as a result. The booking process was very easy.
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Good ship out , basic one back "

The ferry out from Portsmouth was mostly good, the wifi signal is quite poor, and the evening entertainment was very limited, but otherwise is was good. More choice of films would be good. Would be good if the smokers were restricted to just one area of the ship, as there were a lot of smokers at the deck bar, some with cigars. The ferry back was economie, we booked based on time and date , hadn't realised it was such a basic ship, it was overall fine, but we didn't realise the shop would be just a kiosk. Would have been good to know ahead of the trip so we could shop before we boarded . Thr economy ship is ok for a couple but would be awful with children. It remains a very expensive option compared to flying, but was overall fine . Difficult to do score below as both ships varied significantly
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Totally Fine for the Price"

Have a feeling this ferry used to belong to LD lines because it was identical to the one I traveled on in February. It's pretty basic inside, but that's why it's cheap. The food actually looked pretty decent, cooked by the French staff, though we only bought chips. On a clear day you can enjoy the helipad deck and sit on chairs in the sun. On a rough voyage - as per my LD lines february - you may be wishing you had a more luxurious boat feel sorry for yourself in!
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Reviewed by Sailor Jim who travelled with Brittany Ferries on Etretat
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"Efficient and Pleasant Crossing"

We sailed from Portsmouth to Le Harvre and back a week later in late August. On the way out we were on the Etretat which is Brittany Ferries 'budget' sailing; and on the way back it was the fast ferry - Normandie Express. I was a bit concerned about the fact the it was supposed to be a budget sailing, but in the end there wasn't any need to worry. The seating was comfortable and it didn't feel overcrowded, despite the car deck being full. There was a small cinema which was extra, but we put the kids in there to watch the film which seemed a cost-effective way of relieving the boredom of a long trip. Only a couple of small points - the car deck is open to the elements and our car was salt-encrusted at the end, and the family thought the food from the cafe was just OK (e.g. overcooked chips), but overall the time seemed to pass very quickly. On the way back the ferry actually left 10 minutes early despite being full - I think that must be a first for me! Again, plenty of room aboard and it didn't feel overcrowded. No queues at the bar but we didn't try the food (the sea was a bit rough!), but overall very pleasant and efficient.
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Reviewed by James who travelled with Brittany Ferries on Etretat
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"Portsmouth to Le Harve overnight"

Great trip and definitely worth getting a cabin. This is a fairly basic ferry in terms of facilities but does everything that matters well. We would use it again.
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Reviewed by Andrew who travelled with Brittany Ferries on Etretat
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"Perfectly fine. "

Surprisingly good food, not much to do there, but perfectly fine. Very long journey, but I am happy I took the car instead of the plane.
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Reviewed by Ana who travelled with Brittany Ferries on Etretat
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"travelling with Brittany Ferries"

We sailed on the Etretat out to France, and the Normandie Express home, both daytime crossings Portsmouth/Le Havre. Excellent service, everything very clear, and clean. The staff were lovely, catering was good both ways. We had delicious crevettes as a proper lunch on the way out, with wine... and a lighter salad lunch in our seats on the return - because I was very happy sitting in the chairs right by the bow-windows for a great view! I don't remember the drive on and off being so fast before, so I was impressed.
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Reviewed by Gabrielle who travelled with Brittany Ferries on Etretat
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"Very punctual and well organized"

The organization to embarkation and disembarkation was excellent as well as the punctuality. It was good to have the seat assigned in the boarding card. (DFDS Seaways says that you have a seat assigned but it's not true) also the wifi password.
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Reviewed by Oscar L. who travelled with Brittany Ferries on Etretat
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"Best way to travel"

Easiest way to travel to France
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Reviewed by Georgina who travelled with Brittany Ferries on Etretat
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"Smooth as Silk"

2 sailings to La Harve and back in the last year without a hitch. All 4 sailings were silky smoooooth. Cabin was very clean and comfortable. All staff were very friendly and professional in everything they did from strapping our bikes down, welcoming us on board, and serving us at the bar and in the restaurant. Yes, we will use Btittany Ferries again. Well done boys and girls. Steve
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Reviewed by Steve who travelled with Brittany Ferries on Etretat
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"Great service"

A great service - pleasant, efficient staff, comfortable cabin. Very good.
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Reviewed by who travelled with Brittany Ferries on Etretat
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"Great value"

Direct ferries beat the direct purchase price provided a quick and accurate service that worked - thanks guys great work.
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Reviewed by Robert who travelled with Brittany Ferries on Etretat
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"ferry from Portsmouth to Le Havre with Brittrany Ferries on the Etretat"

Very good value for money, would certainly go again.
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Reviewed by Stephen who travelled with Brittany Ferries on Etretat
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"Portsm.outh to Santander"

I have often driven to the Costa Del Sol via the Channel Tunnel but this time decided to go by Brittany Ferries. The only thing wrong with the outward journey was that all the cabins were booked up and so had to try and sleep sitting up. The meals were very good and the crossing smooth. On the return journey this was much better. Slept through the night, good fod, plenty of entertainment and therefor I would definitely travel this way again. Just make sure there is a cabin available. Irene Brown
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Reviewed by Irene who travelled with Brittany Ferries on Etretat
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"Economie works for me"

Advertised as a no frills service we wondered what we would find. No worries: compact but still up to the standard we would expect from Brittany Ferries. We liked parking on the deck and having a 'no stairs' route to the passenger area. Not sure it would seem as good in wet or windy weather though.
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Reviewed by Michele who travelled with Brittany Ferries on Etretat
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"Motorhome trip Portsmouth to Santander."

Could not fault trip, clean and comfortable cabin. Crew very helpful and friendly. Will use this service again.
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Reviewed by Roger who travelled with Brittany Ferries on Etretat
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"Excellent Service I will use it all the time now."

Exactly what I needed, I used Direct Ferries to get the sailings I required, neither Brittany or DFDS had return sailings that suited me, however booking through Direct I used Brittany's Portsmouth midday sailing to Le Havre & 6 days later the DFDS 17:00 return sailing to Portsmouth, excellent service, I shall use Direct Ferries again. With regards to the ferry, they are mostly the same, DFDS have a better facility for parking motorcycles. The meals available were excellent, accommodation comfortable, I don't use overnight as I find it difficult to sleep either in a cabin or seat, nice bar area with good viewing
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Reviewed by Arthur who travelled with Brittany Ferries on Etretat
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"Ferry from Portsmouth to Santander 26th April."

The ship is smart and adequately comfortable. The pet friendly cabins are a great idea. We have already booked our return trip on the same boat from Le havre to Portsmouth in July. We were unfortunate to experience very heavy rough seas to Santander but the staff were helpful and the Captain kept us informed of the situation and we safely continued our journey but were unfortunately delayed. The weather can't be controlled so it would not stop us using the same ferry again.
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Reviewed by Thomas Robbins who travelled with Brittany Ferries on Etretat
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"as expected"

We took the ferry overnight from Le Havre to Portsmouth. We booked an outside room for 2 people. The two beds were not very comfortable, but they were clean, with a simple bottom sheet, comforter, and pillow. The room had a black-out pull-down blind that was broken so we tied the rope around a light to keep it shut; and a curtain to pull across to close. Wifi did NOT work in the room as stated online, only in the main gathering areas one level below. The walls to the rooms are very thin, we literally could hear people in the next room talking, and were kept awake by their hysterically crying baby at 1am. Did not buy anything in the food/drinks area except for water (overpriced).
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Reviewed by Erin who travelled with Brittany Ferries on Etretat
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"Noise "

It is a very recommendable trip if you are travelling with your car to Englan. I think I would repeat the experience. The only thing is that it is very noisy in the cabin and you should use earplugs.
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Reviewed by Rafael who travelled with Brittany Ferries on Etretat
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"P&O ÉCONOMIE SAILING"

The boat was a little better than we had expected. The cabin was roomy and it was carpeted, one problem it was really hard to get out of the bed, i thought it was just me not being tall enough ( although I am 5'4"), I got chatting to a few people and they all mentioned getting out of the bed difficult. Do be aware that there is no lift from floor 5 to 6 where most of the cabins are. The self service restaurant was OK, we had 2 starter, 2 mains and 1 half bottle wine and 1 quarter bottle and it cost £37,95, which I think was a little expensive. We felt breakfast was good value £4.95 for 2egg, 2 slices bacon, hash brown, tomato, bake beans and a cheap tasting sausage. You need to have a good book with you because has the information says about the trip there is no entertainment, wi-fi is on deck 5 and it was a bit hit and miss but I did manage to send and receive a few emails, the duty free shop is a waste of time. Loading the boat was a bit of a nightmare, we had a 7.8mt caravan on the back of us and we were directed to a line and then after about 30 mins we where redirected to another line, which required us to back up with little help from the staff guiding us back. It took a long time to get on the boat, with some off the staff arguing among themselves where all the vehicles should go. Would I use the sailing again, YES only if there was considerably savings on not using the main ships to Spain. We travelled on this boat on the13 April 20014,
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Reviewed by David who travelled with Brittany Ferries on Etretat
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