Volcan De Tinamar

4 Reviews

Operated by Naviera Armas on the route

Volcan De Tinamar was first put into service in 2011; imposing itself at 175 metres in length and with a beam of just over 28 metres, it is one of the largest ships in the fleet. The vessel covers the routes travelling between Gran Canaria, Tenerife, Lanzarote and Huelva, typically traversing at a speed of around 26 knots.

Onboard Cabins / Reserved Seating

A variety of cabins are available on board the vessel, catering for the needs of every type of passenger. Simplistic double cabinets are perfect for couples travelling together, with cabins on the inside and outside of the boat. Quadruple cabinets are more suited towards families, and for anyone longing to indulge in luxury, suite rooms are a very cosy way to rest, with covers and meals provided. Televisions are supplied in the cabins, as well as in the hallways which are covered by rows of armchairs. VIP chairs are available for a small fee, with free water and blankets.

Onboard Food and Drink

The cuisine varies depending on the route; on crossings to Huelva you can purchase a voucher which entitles you to breakfast, lunch and dinner at the self service system. On routes to the Canary Islands, there is a restaurant that serves meals at set times, with a three course meal often supplied at lunch and dinner. Should you be feeling peckish after or before your meal, sweet and savoury snacks are on offer in the cafeteria.

Onboard Shopping

You can purchase wholesale quantities of cigarettes, cologne and food at the duty free store, with many passengers taking advantage of the reduced prices. Gift items for friends and family are also generally good value for money.

Additional Onboard Facilities

The ship has become so popular in the summer because of its array of onboard facilities; an outdoor pool is a particular highlight, especially considering the pool bar is open at all times. To enjoy the sun outside of the water, a hammock area is the perfect place to enjoy the heat amidst a sea breeze, and why not browse the WiFi whilst getting a tan?

As enjoyable as the pool and hammock area can be, relaxing isn't to everyone's tastes, so to work up a sweat head to the gym with high quality work out equipment.

Travelling with Children

Travel cots are supplied should you be travelling with very young children and intend to catch a little bit of sleep on your journey. If your kids are a little bit older, they will love the play area, though each child must be accompanied by an adult at all times. In the dining areas, parents can request a highchair for their child to ensure they eat in a safe environment.

Accessibility

To transport from the car garage to the decking areas, hop in one of the elevators that are simple to use. They also elevate passengers between the upper floors.

Please Note: Whilst we have taken great care in making our Volcan De Tinamar guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.

Volcan De Tinamar Reviews

3.25

out of 5

50% of our customers recommended this ship

General:3.1
Staff:4
Catering:2.6
Punctuality:3.1
Cleanliness:3.5

"Mixed feelings"

I have never used a cross-Atlantic ferry service before, though I have sailed and cruised extensively. This was an experience I do not want to repeat. Upon arrival at 10:30 (insisted upon by the ferry company, Armas, I presented my boarding pass to the man at the gate who was unable to scan it. Technical problems, it appears. It was then taken from me so I had no way to verify my credentials. I was then waiting in a queue of traffic for over one hour at the port - two lines went into one, with no prior warning and as we inched forward we realised the cars were being stopped and searched by the Guardia Civil and sniffer dogs were going in to the cars. Luckily not mine. Then with hundreds of other cars herded into a massive car park we waited for -who knows what. No information, no advice, no signs, nothing. The clerk at the gate said the wait would be another 45 mins - 1 hour. No toilets. Eventually we were ushered in and drove onto the ship. The staff member shouted at me and angrily (I don't know why) made me park 3 times, minor little manoevers changing nothing. I finished up next to a barrier making it really difficult to get out. No signs to tell you where to go to enter the ship. None. At reception desk I faced another queue of people lining up to get their room keys. Oh no, they couldn't give these to you when you check in at the gate, could they? After a lot of hassle trying to retrieve the number of my cabin which was on the boarding pass they had retained I was given a different cabin anyway. The signing to get to it was broken and badly lit. The numbering was illogical and not sequential. When I found it the air conditioning was on ferociously and I couldn't turn it down. The toilet seat was broken. There was inadequate storage for clothes and no radio or phone to contact reception. The TV was placed above the bed at the pillow end so you couldn't lie on the bed and watch it. Internet connection was provided free but was very intermittent. The bathroom facilities were very basic, though shampoo and shower gel was provided. It took me demanding an upgrade before they fixed the toilet seat. It was horrible. The main areas of the ship were acceptable. There was a self-service cafeteria serving main meals, a snack bar serving drinks, coffee, tea and cakes, that sort of thing and a bar on the sun-bathing deck playing music. That was fine. Plenty of places to sit quietly and not too crowded or noisy. Temperature was fine in the lounges. The staff were polite and helpful. Upon arrival we had to turn the cars around to alight and leave the ship, but I guess that was not their fault. The ship left 1 hour and 45 minutes after the allotted departure time and although some time was made up, not all of it was. This could have been very problematical for those connecting with other travel plans. I was not impressed, no explanation was given. The whole ship needs a thorough re-furb. It has not been re-touched in years and is very tatty and unkempt. I will not be sailing with Armas again and though I have no other cross-Atlantic company to compare with I have heard from others that competition companies provide far better standard of accommodation. This wasn't cheap and the only reason I made the trip was because I wanted to bring my car. I hope this diatribe has been helpful, but I doubt whether they will take my comments on board. No pun!
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Reviewed by Sara who travelled with Naviera Armas on Volcan De Tinamar
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"October 22"

Mucked up booking
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Reviewed by Brian who travelled with Naviera Armas on Volcan De Tinamar
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"Ferry crossing "

My third crossing from huelva to lanzarote and this time it was very good particularly because of the weather. Food was acceptable cabin and bed ok, needed better WiFi.
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Reviewed by Julian who travelled with Naviera Armas on Volcan De Tinamar
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"Pet facilities very bad"

The buckets of water to mop up after your dogs were never emptied the whole journey. The mops were only fit for the bin. The whole pet designated area the smell was disgusting because the buckets of water/disinfectant were never changed, it was disgusting
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  Yes
Reviewed by who travelled with Naviera Armas on Volcan De Tinamar
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