Onboard Stena Lagan

Other Stena Line Ships

Stena Lagan

Operated by Stena Line

Stena Lagan

506 Reviews

This ship is no longer operated by Stena Line.

This guide is applicable only for when the ship was operated by Stena Line and this information should not be used as a guide for the ships current or future operations:

Purpose built for this Irish Sea route, the Stena Lagan was fully refurbished in early 2012 to complete its transfer into the Stena Line fleet having previously operated under the Norse Merchant, Norfolkline and DFDS Seaways brands. Now a bright spacious and modern vessel, the Stena Lagan allows you to travel in comfort with all the onboard facilities at hand to make your journey as relaxing and fun as possible. Onboard you’ll find a choice of lounge areas, a restaurant, bar, coffee house, cinema, children’s play area, Pod area with IMacs, en-suite cabins, shops, free Wi-Fi and more!

Onboard Cabins / Reserved Seating

The Stena Lagan features a selection of 4 Berth cabins available in a choice of inside or sea view (outside). All cabins are en-suite.

Onboard Food and Drink

A snack menu is available in the Barista Coffee House including a variety of coffees and speciality teas and tasty hot or cold snacks.

In the Metropolitan bar and grill there is a full menu available on both day and evening sailings with a selection of vegetarian options and kids meals available too.

Onboard Shopping

There is a wide selection of goods available in the onboard shop from perfumes and aftershaves to confectionary and souvenirs.

Additional Onboard Facilities

The Stena Lagan also features an onboard cinema to keep you occupied throughout the journey as well as a 'Pod' Lounge with iMacs and free Wi-Fi.

Travelling with Children

Young passengers will be spoilt for choice in the Stena Lagan children’s play area (for children under the age of 10) complete with numbered block games, mouse hole maze, slung net bridge, crazy mirrors and a squeezer chicane.

The children's play area is always open however children must be supervised by an adult.

Baby changing facilities are available beside the Children’s Play Area.

Accessibility

All areas on the Passenger Deck (Deck 5) are accessible to customers with disabilities. A lift operates between the Main Deck and Passenger Deck.

Please Note: Whilst we have taken great care in making our Stena Lagan guide as accurate as possible, onboard facilities, services and entertainment may vary depending on the date and time of year that you travel, facilities mentioned may change without notification and ferry companies reserve the right to operate vessels other than those mentioned at time of booking without prior notification.

Stena Lagan Reviews

4.25

out of 5

91% of our customers recommended this ship

General:4.2
Staff:4.4
Catering:4
Punctuality:4.3
Cleanliness:4.4

"Birkenhead to Belfast Ferry Trip August 2022"

The boat was well equipped with places to sit and lounge about as the journey time was 8 hours. We preferred the 10.30am crossing times. There was a restaurant, bar, two cinema lounges showing films, a shop, a children's soft play area, some video gaming machines, toilets and you were able to walk on deck which was nice when the weather is good. The journey itself was pleasant and the water was not too choppy as I do not have good sea legs. Optional extras included a separate lounge area, better lounge seats or you could pay for a cabin. Prices for more comfortable seats started at £18 for private lounge area £20 and cabins at £30. However, we found there were plenty of options/places to sit comfortably without paying out more. The checking in process was easy and having the advantage of storing large cases (or cases you did not need anything from on the journey) on a van which was driven on the boat was very convenient as it meant that you did not need to carry a lot of luggage around with you on the ship. As we travelled as foot passengers we were driven on a bus to the ship which again was very handy. Take cash with you as although you can use a debit card if the Wi-Fi is not working then the only payment method available is cash. I would definitely travel with this company again.
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Reviewed by Susan who travelled with Stena Line on Stena Lagan
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"Trip to Ireland"

Top class excellent staff .very clean ferry 10/10
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Reviewed by Keith who travelled with Stena Line on Stena Lagan
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"Woefull"

Boat has always ben on-time and the crossings are mostly smooth from a sea state perspective. Cabin 1 had been smoked in and stank of it. I was moved to another cabin but this reduced my rest by over 1hour (not great on an 8 hour over night crossing when the alarm call is 7 hours in (7 hours possible rest reduced to less than 6). Cabin 2 had also had been smoked in (a cigarette but floated in the basin when I ran the tap!) Shower curtains do not reach the bottom, WC is permanently flooded. Cabins are either very cold or very noisy as the air flow is ridiculously loud. Water temp controls in the showers are barely effective (shower early AM it is too hot, shower later AM it is okay, shower late AM iit is too cold). Youth sports team were on board and uncontrolled - shouting, banging of doors and running up and down the corridors til gone midnight. Staff did nothing! Crew instruct cabin occupants to vacate cabins 30-45 mins before arrival even though you cannot disembark (drivers) till 15-20 mins after arrival (it is all about the crew getting a swift turn around rather than letting passengers rest before their daily driving.
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Reviewed by Stuart who travelled with Stena Line on Stena Lagan
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"1st class"

I traveled from Belfast to Liverpool with a cabin and had the best journey, food, tv, games, cinema, bar , all at your, disposal, if you want a journey that you wake up refreshed book stena and you won’t be disappointed
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Reviewed by Kieran Mc hugh who travelled with Stena Line on Stena Lagan
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"Decent "

Food wasn’t the best and could have better films on but friendly staff
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Reviewed by George who travelled with Stena Line on Stena Lagan
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"Relaxing"

Very comfortable.
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Reviewed by Beryl who travelled with Stena Line on Stena Lagan
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"Welcome"

I have to congratulate the lovely lady in the kiosk early on Monday morning 18 Feb. She was warm, welcoming, friendly and helpful and a credit to your company.
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Reviewed by Anthony who travelled with Stena Line on Stena Lagan
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"Good Trip"

This was one of the best run boardings we've experienced. Very well organized. Continual information provided. Smooth operation. Staff were excellent and friendly. Movies on board were a nice surprise.
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Reviewed by Lynne who travelled with Stena Line on Stena Lagan
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"Very pleased"

Overall experience very good no complaints. Staff very helpful, cabins comfortable and food lovely.
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Reviewed by AMANDA MOORE who travelled with Stena Line on Stena Lagan
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"Dementia, disability and Stena"

I travelled from Birkenhead to Belfast with my wife who is disabled and a dementia sufferer. The service we received from Stena from transferring on and off the ship and at reception on the ship when I asked if they did assistance lanyards like airports (which they do not, but said they would kook at it in the future) and the action the lady on reception took to help us, we can only give Stena and their staff the greatest praise.
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Reviewed by Michael who travelled with Stena Line on Stena Lagan
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"Sailing "

This ship only caters for lorry’s it doesn’t give much attention to cars/vans I would hope not to have to use it again and maybe go Stranraer the next time.if your first on your last off and if your last on still takes hours to get off very annoying when you have a 6/7 hours drive ahead of you
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Reviewed by Philip who travelled with Stena Line on Stena Lagan
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"Rough weather "

Rough weather did not prevent the staff carrying out their duties a special mention to Michelle at the barrista excellent service and extremely helpful with passengers who were under the the weather *****
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Reviewed by Louis who travelled with Stena Line on Stena Lagan
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"A great trip"

Great service. Friendly staff. Clean boat with good facilties Clean comfortable cabins Well organised load and unload Will use this service again Thank you
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Reviewed by Jamie who travelled with Stena Line on Stena Lagan
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"Very Efficient Check-in"

Very efficient check-in process. Friendly and helpful staff.
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Reviewed by David who travelled with Stena Line on Stena Lagan
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"belfast trip"

trip went without a hitch, on time and seating very comfortable
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Excellent trip for our first time sailing!!"

As stated this was our first time sailing with Stena and it did not disappoint!! From the booking process right though to the disembarking process the whole service was excellent!! The arrival at both ports was easily signposted and the staff friendly and helpful. The facilities at the ports were adequate and enough for us to use. The staff on board were excellent and friendly and made our 5yr old one happy chappy! The only issue on the sail back was the cinema. The projector was clearly not working and we tried to watch Dumbo. However it kept freezing!! It’s only a minor thing however!! The food on board was lovely from the Met restaurant and the staff were excellent there too!! The canons were also clean and tidy and just what we needed!!
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Reviewed by Gary and Clare who travelled with Stena Line on Stena Lagan
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"working trip"

always a pleasure to travel on the liverpool to belfast service.
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Reviewed by Peter who travelled with Stena Line on Stena Lagan
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"Lovely trip"

We were well looked after by friendly, genuine, efficient staff, who went the extra mile to make sure everything was perfect. It made the crossing hassle free. The boat was tidy and clean and the cabins were very comfortable. Would definitely travel this way again.
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Reviewed by Melvyn who travelled with Stena Line on Stena Lagan
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"Brilliant "

All good,
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Unable to travel"

I was unable to travel due to illness none of my family travelled
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Reviewed by Robert who travelled with Stena Line on Stena Lagan
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"Uni trip"

Excellent service... couldn’t fault this in anyway
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Great passage"

very comfortable, great service definitely will use again
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Reviewed by Donna who travelled with Stena Line on Stena Lagan
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"Don’t book through direct ferries! "

Stena line was fab, no complaints however direct ferries are a con! They have no option to book a dog cabin before you book your ferry, my husband spent over 10 pound on one phone call to try and sort this and they were so unhelpful and costed way more than if you book cabin through stena line! Don’t use direct ferries, unprofessional and a rip off!!
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Reviewed by Robert who travelled with Stena Line on Stena Lagan
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"Disappointed"

We love the Harwich to Hook ferry with their waiter service restaurant, and felt let down by the whole atmosphere on the Birkenhead to Belfast ferry. But good portions of food. Cabin OK, but no beakers, so unable to take medication (need to drink water to swallow tablet).
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Reviewed by Barrie who travelled with Stena Line on Stena Lagan
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"Pleasant saing"

Had a good saing .Boot was clean and staff friendly. Boat sailed on time
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Reviewed by Brian who travelled with Stena Line on Stena Lagan
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"Stena Great - Direct Ferries Not"

I found the online booking site difficult to navigate and unclear on detail. I booked the only seating available on the outward journey, ‘Stena Plus Lounge Seats’ didn’t indicate unlimitedfood & snacks through the duration of crossing and I unnecessarily bought food & drinks for the journey. On the return overnight crossing I made several online searches to clarify what exactly a 4-berth outside family suite comprised of and found photos of a spacious cabin with double bed, 2 singles and couch/bed. The actual cabin allocated to my party was disappointing and totally inadequate. Stena Guest Services informed me they dealt with many similar complaints to mine from people booking with Direct Ferries. I was actually unaware I was making the booking through a third party as the site appeared to hide this fact. I wrote a letter re all of the above over 4 weeks ago and still await a response. Stena were great, Direct Ferries not. My advice - Book direct with Stena.
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Reviewed by Evans who travelled with Stena Line on Stena Lagan
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"Fabulous journey "

Such a nice time on board . Love to travel again
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Reviewed by Ihsan who travelled with Stena Line on Stena Lagan
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"arrive refreshed"

great way to travel, drive on at night and sleep in a comfortable bunk. have a good breakfast and drive your own car off for a great break.
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Reviewed by William who travelled with Stena Line on Stena Lagan
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"Below average"

I've been using ferries between the UK and Ireland for many years. The Liverpool (Birkenhead) to Belfast night ferry used to be my favourite, but no longer. In fact, I think my most recent journey on this route will be my last. Several reasons: Boarding takes too long and doesn't finish until about 30 minutes before departure, meaning that there is little time to find your berth and have a meal before the ship sails. The choice of food in the restaurant is very limited, never seems to vary and isn't to a high standard. Most cars are parked on deck 6 in the open air - as a result they are usually drenched in salt water by the time they reach port. Not good for paintwork, so I always look for a car wash as soon as possible after arrival.
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Reviewed by Chris who travelled with Stena Line on Stena Lagan
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"A M A Z I N G!"

Absolutely fantastic experience on my first time with Stenna ferries! Right from the staff on the port control terminal to every member of staff/crew on board. What professional, polite and excellent hospitality from everyone. Every member of staff when over and above with the service they provided and made me feel comfortable and at ease in a great way. Hats off for such a great service and to all those hardworking staff...you are amazing and your company should be very proud! Well done and until the next time keep up the great work! XX
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Reviewed by Jane who travelled with Stena Line on Stena Lagan
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"Enjoyable crossing"

Both crossings from Birkenhead to Belfast were very pleasant. Both ships were clean and staff very friendly. I would highly recommend getting a cabin which allows you to relax during the 8 hour crossing. Booking was very easy and the amendment i made on our return journey was completed with ease by a very friendly member of staff.
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Reviewed by Lesley O who travelled with Stena Line on Stena Lagan
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"Arrivals"

We had an excellent journey back from Belfast last night apart from a long delay getting off by car. No explanation and quite a few frustrated drivers after an 8 hour sail.
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Reviewed by Jean who travelled with Stena Line on Stena Lagan
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"College trip "

As we had to drop our daughter to college 2 hrs from Liverpool this was the ideal ferry. We were able to get a cabin and fully rested for the trip a head going and coming home and with the motorways In Liverpool and Belfast flowing into the docks you had no worries of getting caught in city traffic
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Birkenhead to Luverpool"

Stena staff on this boat from Liverpool were fantastic, had a great 8 hr trip, staff were really helpful
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Reviewed by Neil who travelled with Stena Line on Stena Lagan
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"Very long day"

Unfortunately our trip was nearly 3 hours late leaving Belfast due to a sick person having to be taken back to Birkenhead on the previous sailing. We were up really early giving us time to get to the port and then we received a text message to say there would be a delay and it would be leaving much later. They did give us a £10 voucher each to spend on food and also gave us a complimentary lunch which was nice but we were so tired when we eventually reach Birkenhead and then had to drive home.
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Reviewed by Allan who travelled with Stena Line on Stena Lagan
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"Slow boat to Belfast"

Going and returning we had over 2 hours+ delays
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Overnight Birkenhead to Belfast (Return)"

Kept waiting dockside after booking in. Security checks very slack. Car placed externally upper deck hemmed in, almost last off. Weather and salt attacked car bodywork and all glass surfaces. At £440 there is no excuse for this its no way to treat a paying customer. Cabin cramped and expensive,bathroom primitive at best. Food on-board expensive and not very good quality. I don't expect a vast selection but its canteen standard at best. Drinks at the bar are very overpriced, its a ferry not a cruise ship.
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Reviewed by James who travelled with Stena Line on Stena Lagan
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"Birkenhead to Belfast"

Staff were very helpful when our car wouldn't start after the crossings it's quite a rough sea! Punctuality not too good; 45 minutes late both ways. Best price online.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Was ok "

Food limited for choice and expensive......
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"Special Lounge Area"

For an extra £20 you get a good seat with excellent service from Atis who entertained us as well as keep an eye on everyone to make sure we were OK, fed, and supplied us with drinks as well as constant supply of refreshments and snacks and a waiter service for a 'special menu'. Highly recommend you take advantage if you are on a long crossing.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Taking a pet with you."

The ship was very clean, especially the toilets. We found all the staff to be polite and helpful. Just be aware that if you want your pet to be with you aboard the vessel, you will need to book and pay for a kennel, otherwise your pet will have to remain in your vehicle. We were not aware of this, and were very lucky that one owner did not arrive and the staff re-allocated their kennel to us. Our journey time was over 8hrs making it around 10hrs between breaks. That's a long time for any animal to go without a toilet break. Food and water were included, and an exercise yard available with all facilities to clean up any mess. Thanks to Stena for all their help.
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Reviewed by Steven who travelled with Stena Line on Stena Lagan
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"Stena Mersey & Stena Lagan"

After travelling on both the Stena Mersey & the Stena Lagan I found the time keeping was excellent, the staff were courteous and very professional, the only downside I found was the cabins tend to creak on the outward & return journeys which is annoying when you are trying to sleep I think the cabin panelling needs attention,other than that a very good crossing thanks
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Reviewed by Eamonn who travelled with Stena Line on Stena Lagan
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"Punctual, clean efficient ferry trip"

Check in and boarding were really easy. Four berth cabin was very clean. On board facilities were good. Very easy and comfortable trip alround.
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Reviewed by Alistair who travelled with Stena Line on Stena Lagan
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"Was it good? You decide."

We arrived at Belfast harbour very early. That was my fault. There are NO facilities at the terminal until checking opens. The STENA terminal is about 3 miles from any facilities. The sailing time had been changed from 2200 to 2130. The staff to handle the boarding, which was to start at 1900 did not even start to arrive on sit until 1940. They seemed to arrive en masse. We had booked, from the brochure, to have comfortable recl;inning seating in which we could sleep. These were not available. It was a very uncomfortable night. Next time i think i would take a cabin and live with the considerable extra cost. Noisy passenger’s were another problem. The staff reaction was that they would eventually go to sleep. At 0200 I had to ask them to be quiet. Up to you but i would think about using P&O. Or perhaps flying and hiring a car.
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Reviewed by James who travelled with Stena Line on Stena Lagan
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"Family room"

We were in room 602 on both legs of our journey. This is a larger family room with an outside window which we had paid more for. The toilet seat was broken on our outward journey and on our return it had not been fixed. We had the wake up calls over the tannoy. After the second call a male member of staff opened our door to ensure we were up. He didn’t knock to announce his presence and caught me off guard as I was just getting dressed. On our return journey I had to swap my duvet for the one in the bunk above me as the cover had a lot of disturbing dirty brown stains on it. In the morning I wanted to take a shower but the water was scalding hot and the temperature control was so stiff I couldn’t turn the temperature down. The journey itself was excellent, the restaurant was clean, staff helpful, food tasty. All staff onboard we’re clean and bright.
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"My trip to Liverpool"

Very nice crossing, nice food and lovely staff.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"All good "

Return journeys both in perfect calm conditions, meaning that we had excellent opportunities to look out for dolphins and seals. Success in spotting them on outward journey.
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Reviewed by Anthony who travelled with Stena Line on Stena Lagan
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"The sea, the sky, the service"

Couldn't expect more. You tick all the boxes
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Reviewed by Robert who travelled with Stena Line on Stena Lagan
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"Family holiday "

Our trip with Stena Line was great. Lots to do on board for the kids - 3 and 11- Smoth trip, helpful staff, good offers. We travel during the day so we didn't have a cabin, but you could have gotten one on board if needed
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Reviewed by Silvia who travelled with Stena Line on Stena Lagan
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"Ferry long"

Slow to embark and disembark at Liverpool. Quick to embark and disembark at Belfast. Disappointed with onboard facilities...the website made it sound like there was lots onboard and plenty to keep children occupied...the soft play was small and all the bigger children went in there meaning it wasn’t safe for toddlers! Cinema is ok, smallish so was pretty full and little children/toddlers couldn’t see well over the chairs. Face painting and other activities for kids...was there?? All in all, very little for children...I was so excited before the trip, thinking about how much fun the children were going to have on the boat but instead was left trying to entertain them and stop them hurting themselves by falling onto chairs and tables as the ferry rocked. The shop was small. The rooms were nice, beds comfy, they had shower and toilet facilities in the rooms and a little table with holders to stop drinks falling. Food areas good and food ok. Ship clean. Staff friendly/helpful. I must comment on a member of staff in Belfast...after checking car in, there is a cafe you can go in before boarding...the man working in the cafe was brilliant, very friendly, great with children, great customer service!
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Reviewed by who travelled with Stena Line on Stena Lagan
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"birkenhead to belfast"

no usb chargers in cabins. the breakfast finished at 11am, we thought this was to early as she sails at 1030 and we wanted to se us leaving the port of Belfast.
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Reviewed by Trevor who travelled with Stena Line on Stena Lagan
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"Great"

Cabins are great, get one. Drinks are really over prices, £2.10 for a 500ml bottle of water... bring your own.
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Reviewed by David who travelled with Stena Line on Stena Lagan
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"Not happy "

1.Staff on board were excellent 2.Very very disappointed in the food on board and the price 3.Overall was not impressed
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Reviewed by Malcolm who travelled with Stena Line on Stena Lagan
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"Belfast to Liverpool...... "

Everything I wanted it to be. The sailing times are perfect, cabin was great, food drink shopping all available. On time departure and arrival. Perfect!
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Non contactable "

We travelled from Liverpool to Belfast booked with Direct Ferries. Prior to travelling there was a query on the email regarding a later booking highlighted, I attempted to call Direct Ferries and was cut off twice. Headed off hoping for the best, all was fine. Three days prior to return we had an urgent text from Stenaline that our return ferry had been cancelled. I contacted Stena who informed me to go through Direct Ferries for alternative travel and discounts. I called 4 times emailed twice and I have now been back for a day and still no response from Direct Ferries. I rang Stena back and they were able to get us back to Scotland. A very long drive added stress to our holiday and also not knowing for two days how we were going to get home. The service from Direct Ferries was non exisistant and added problems of phoning and worry for 2 days.
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Reviewed by Marc who travelled with Stena Line on Stena Lagan
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"Not as good as I expected"

The cafe only has one staff member which isn't enough so your waiting a long time in the queue, there is no proper coffee machine so if you have any dairy allergies you have to stick to black, the large cookie I bought was also very hard, possibly stale. It is also quite overpriced. We traveled on the Stena line from Belfast to Stranraer (2 hours) and it had much more than the Liverpool to Belfast (8hours), it has a whole extra floor, more games and the child's play area is alot bigger and separate, it makes no sense putting all that on the boat doing the shorter journey. They cancelled our night sailing due to "technical difficulties" so they gave us a free cabin which was really nice, clean, had a tv and had a shower and toilet and they gave us meal vouchers.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"NI Trip 4 Aug"

The ship and toilets was lovely and clean, we had avery smooth crossing and food was good and very reasonably priced. We appreciated the fact that parents were frequently asked to supervise the children running round. Our car wouldn't start on debarkation and the crew were extremely helpful and called assistance, which was there within minutes. Excellent
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Reviewed by Steve who travelled with Stena Line on Stena Lagan
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"Cancellation"

Dont think I would go with stenna again ferry got cancelled with 3 days notice had to travel from birkenhead to scotland to get get a ferry bot even an offer of an upgrade for our inconvenience. Will go with p+o for my future travels
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Reviewed by Ian who travelled with Stena Line on Stena Lagan
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"Great trip!"

The ferry was delayed by over an hour but they kept us up to date with info and made most of the time up. Very friendly staff, lots of amenities, would definitely use again. No loo roll in ladies loo the whole journey though (small gripe).
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Reviewed by Samantha who travelled with Stena Line on Stena Lagan
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"Feedback"

It was a good trip and I would recommend booking the Stena Plus lounge.
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Reviewed by Gary who travelled with Stena Line on Stena Lagan
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"Birkenhead to Belfast"

The overnight cabin was noisy due to the presence of a refrigerator in the room. Sadly it could not be turned off. The whole process is very slow including the journey on the ferry. generally the sitting area is cramped with minimal viewing of the outside and external areas are plagued by smokers.
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Reviewed by Stuart who travelled with Stena Line on Stena Lagan
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"Sales process fine - feeble telephone answering and useless booking change form on website"

Direct Ferries telephone support line is feeble - after 26 minutes went from 9th in queue to 4th before being cut off, then later in day tried agains 8 minutes when number in queue didn't change and was cut off. The website for change a booking is badly thought out. If you only want to amend by addinng a cabin/lounge then it's impossible - the damn thing just sticks when you hit the NO 'change times of travel' button. On our return trip (in a force 8 gale) the Stena crew were very efficient in keeping the ship clean, in the face of flying plates, glasses and seasickness.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Trip to family in Ireland"

Trip over to Belfast was fantastic we managed to book the Stena plus lounge. This is definitely worth doing. On fortunately we choice Monday 22nd to return when the ferry was packed with returning golf fans. We were unable to book the Stena plus lounge this time. It might be good if not all spaces are booked on line and some are kept for those who want to upgrade on the day. Just unlucky with the date we picked. Unfortunately with the return crossing being very busy, there were issues with toilets being blocked and being out of action. All the staff on board on both journeys were very helpful and accommodating could not fault the service you receive. Looking forward to our next trip will definitely use the Stena plus lounge again. (will check dates next time for any events)
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Reviewed by Alan who travelled with Stena Line on Stena Lagan
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"Stena experience "

Excellent Staff Cabin clean Meals good service and good standard
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Reviewed by Wallace who travelled with Stena Line on Stena Lagan
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"On my way to the Open"

Great experience good stena plus plenty of variety great service from Bernadett would use again.
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Reviewed by Michael who travelled with Stena Line on Stena Lagan
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"Title"

Relaxing trip
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Reviewed by Arto who travelled with Stena Line on Stena Lagan
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"Excellent service"

Sailed to/from Belfast , impressive service from arriving at the port to disembarkation. Good choice of food, reasonably priced, pleasant and professional service
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Reviewed by Rodney who travelled with Stena Line on Stena Lagan
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"Good service"

Very quick check in and load Nice and clean ship and we upgraded that gave us complimentary food and drink, newspapers and magazines. Very comfortable. Staff are great.
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Reviewed by Robert who travelled with Stena Line on Stena Lagan
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"Crap and scamming service"

Went on line to book a ferry for 2 people and 2 dogs from Birkenhead to Belfast. After putting the details in and going to payment. It told me it was £343.00. What a great price. I paid by PayPal, so fast and easy. When we got to the ferry port to check in. We were told we have to pay an extra £15 for the dogs, after arguing with a member of staff about the payment they also told us there was no room for them. We also had the same problem coming back. We had to pay again for the dogs and was told there was no room. On both trip there was 5 free cages. The reason we had the problem was the person (Dan) took my booking on line and then made the booking with stenaline didn’t book my dogs in the kennels him booked them to stay in the car. No way am I leaving my dogs in a car for over 8 hours. After callings to so many people it still never got sorted. So to everyone that reads this go direct to stena line. This was the first and it will be the last time I use direct S**t ferries
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Reviewed by Wayne who travelled with Stena Line on Stena Lagan
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"highly recommend"

very helpful staff. amazing food. good facilities for long trips.
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Reviewed by Sarah who travelled with Stena Line on Stena Lagan
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"Great "

Decent low cost way to travel. Food isnt too bad though a change in the menu from time to time wouldn’t hurt. The price of some of the soft drinks is absolutely ridiculous. On the same level of flying and completely unnecessary. £2.40 for a bottle of 7up and £1.70 for a carton of juice. This needs to be looked at. Much easier to just bring your own stuff
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Reviewed by who travelled with Stena Line on Stena Lagan
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"review of Stenaline Logan Ferry from Liverpool Birkenhead to Belfast"

Pleasant sail, on time, staff friendly and helpful
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Reviewed by Stephen who travelled with Stena Line on Stena Lagan
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"Plain sailing"

Very good service staff really helpful. Cabin very clean. Food a bit pricey but when u get coffee keep receipts and get second half price. On the whole would recomend.
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Reviewed by Stephen who travelled with Stena Line on Stena Lagan
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"Stena crossing to/from Belfast "

Have made 4 crossings so far on this route with stena and will continue to do so. Lovely ships and cabins and so clean. Staff have always been more than helpful ... couldn't fault anything
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Reviewed by Patricia who travelled with Stena Line on Stena Lagan
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"Very good service"

The crew on the ship where very helpful. Our cabin was very clean. Only gripe was that the Guinness was expensive
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Reviewed by Valerie who travelled with Stena Line on Stena Lagan
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"Overall, very great"

The trip overall was very good. We rented a cabin which as also nice. I enjoyed it. The one caveat that I would offer is that the food on the buffet line needs improvement. Yuck. Dry and not very tasty.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Smooth Sailing "

Brilliant Stena Lounge Travelled in style and comfort
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Reviewed by Amanda who travelled with Stena Line on Stena Lagan
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"daytime sailing"

Not crowded, plenty of room to sit where we like
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"Lovely "

Excellent experience Lovely staff and very comfortable seating areas
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Reviewed by Robert who travelled with Stena Line on Stena Lagan
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"Great sailing between Belfast and Liverpool "

This was my first time on this crossing. Really impressed with clean comfortable boat, great facilities, really good food and drink and truly helpful and cheerful staff. Punctual and comfortable in every way. I’ll definitely travel this way again as part of my movement towards a greener lifestyle. Delighted with my trip.
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Reviewed by Amanda who travelled with Stena Line on Stena Lagan
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"Waiters"

I didn’t have a cabin ticket. During I was sitting on restaurant couch some of waiters were looking weird and it was discombobulated.
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Reviewed by Mehmet Oguz who travelled with Stena Line on Stena Lagan
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"Great experience"

A lovely clean & welcoming ship. The customer service was exceptional never experienced on a ferry before. Could not fault the experience on either journey. We ate in the restaurant on our return trip & enjoyed every bit. Will travel on this route with Stena again in the future.
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Reviewed by Alan who travelled with Stena Line on Stena Lagan
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"Good trip to Belfast"

Overall a good experience. Very efficient check-in and parking of vehicles on deck. Punctual departure and arrival. Comfortable and easily accessible 4 berth outside cabin. Only downside was that the coffee bar wasn’t able to deliver that much needed early morning cup of coffee as the (sole) coffee machine had broken down and nobody was able to fix it. There was also no facility at the coffee bar to heat up rolls, croissants etc, which is a pretty basic requirement. Minor glitches but very avoidable ones.
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Reviewed by Martin who travelled with Stena Line on Stena Lagan
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"Problem Free"

Excellent, just can't find any faults, from booking to boarding, everything ran like clockwork, the facilities very good, staff so polite, cabin spotless, sailed and docked on time, will certain book again.
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Reviewed by Janet who travelled with Stena Line on Stena Lagan
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"Ferry good experience "

The outbound and inbound sailings were a great trouble-free way to get to and from Belfast. The ship has a high standard of decor with nowhere that could be called tired. We had booked the Plus lounge and mirrors the airline lounges; comfortable and quiet, with an unlimited supply of free coffee and tea and cakes and nibbles. The staff are professional and courteous and a few times throughout the voyage would come and see if all was well with us. They are a credit to your company.
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Reviewed by Colin who travelled with Stena Line on Stena Lagan
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"Great Trip Both Ways!!!"

Clean Cabin Clean Sheets Hot Food Tasty Food Friendly & Motivated Staff Well organised boarding procedure On-time I have nothing negative to post here, I am very impressed with all aspects of the trip. I even left my bank card at the terminal and the gent tracked me down....thank you!
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Reviewed by Declan who travelled with Stena Line on Stena Lagan
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"Mostly great except .."

Mostly a lovely journey, except for two things: - WHY do you make us turn up an hour (or an hour and half, depending on whether you believe what's written on your ticket, or what you get texted the day before) early for a ferry from the UK to the UK?? You wouldn't accept this from megabus, or any other company that do long distance trips within the UK. It makes it a 9 + hour journey, and also makes it impossible to catch the ferry after coming up on public transport from London. If you're gonna have this huge boarding time, then at least push back departure by half an hour or so, so you can make it from the bus/train onto the ferry. - Where is the recycling?? It's not the 90s anymore, people can cope with recycling their rubbish. Way, way behind the times.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Liverpool to Belfast "

Well I was apprehensive about 8 hours on a ferry but I have to say, Stena were exceptional. We upgraded on the day to a cabin, definitely recommend this!! Comfortable, much more space than I thought, tea and coffee making facilities and a fridge with complimentary cold drinks, and an en-suite. Bunks were comfortable and surprisingly spacious. Even had a shower facility if we wanted. All the staff on board were lovely. Food available on board was excellent and good value. My only complaint, you ran out of Haribo Cruise Mix 😆😆 Definitely recommend this. Service and would use again
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Reviewed by Sharon who travelled with Stena Line on Stena Lagan
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"Very happy with the service"

Clean cabins, good selection of food at restaurants and plenty of comfy seating. Happily travel on there again!
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Pretty cruisey trip "

Left on time. No hassle boarding. Stems plus definitely worth the money for a few glasses of wine, comfy seats and some breakfast in the morning. Arrived on time. Happy days! Thanks
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Reviewed by Aimee who travelled with Stena Line on Stena Lagan
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"Peace perfect peace."

We booked a cabin, which we hadn't done before, it was well worth the extra, we slept through both crossings, excellent .
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Reviewed by Colin who travelled with Stena Line on Stena Lagan
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"Good option to travel"

We took the 10.30 Liverpool Belfast ferry. Due to peak season we didnt get Cabin on our trip to Belfast,however we managed to get Cabin on our way back. It's better to take Cabin else you need to find space to sleep like on Chairs, side Sofa or even on carpet floor. Overall good value for money. Cabins are nice and comfortable.
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Reviewed by Raghavendra who travelled with Stena Line on Stena Lagan
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"Stress free travel."

Prefer travelling by ferry than flying,much less stressful and we've always found Stena ferries to be clean and reliable with good facilities.
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Reviewed by Karen who travelled with Stena Line on Stena Lagan
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"Night and Day"

We travelled on a Sunday evening and used the Stena Plus rather than book a cabin for two, it wasn’t clear, to me, if we had to share cabins or could get a cabin for two. The Stena Plus was excellent! There were not big meals available but the endless coffee, tea, soft drinks, wine and beer were available. I left the beer and wine because I didn’t want to start driving at 6.30am over the limit! On our trip back we booked without any thing other than basic passage. The food again was excellent and was not overly priced. The staff were absolutely fantastic, they could not have been more polite or more helpful. Generally the boat was perfectly clean and in excellent condition and all the staff very helpful. I experienced Liverpool Belfast fifty years ago and the ships were very, very basic! Today’s boats are top class.
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Reviewed by Brian Donaghy who travelled with Stena Line on Stena Lagan
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"Return crossing between Birkenhead and Belfast "

Very comfortable experience of Stena Plus. Smooth crossing, well looked after. Ease of embarking and disembarkment. The experience could have been improved with a shuttle bus from Belfast port to the city centre and more publicity about the shuttle bus offer in Birkenhead.
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Reviewed by Colette who travelled with Stena Line on Stena Lagan
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"Good trip"

Good facilities,very clean. Friendly, helpful staff.
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Reviewed by Glyn who travelled with Stena Line on Stena Lagan
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"Great trip and excellent service"

Travelled between Birkenhead and Belfast for the NW200 races. We booked to travel in the Lounge and were made very comfortable by our host Bernadette and twin sister on the return Collette. Would highly recommend.
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Reviewed by Jonathan who travelled with Stena Line on Stena Lagan
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"North west 200"

I found the staff onboard very friendly and professional. The ferry itself had what you needed. Seating, food, and a cinema. There was even a Duty Free shop and an arcade, if that's your thing. My only niggle would be the extortionate cost of food. It baffles me why it was so expensive? Even the shop selling chocolate etc was ridiculously expensive. If you can, take your own food and drink.
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Reviewed by Ian who travelled with Stena Line on Stena Lagan
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"Mick&girls ferry trip"

I would highly recommend Stena Line We travelled both ways from liverpool to birkenhead Everything run to time and hassle free Far ahead of flying..and the comfort & friendly crew
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Reviewed by Mick who travelled with Stena Line on Stena Lagan
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"enjoyable crossing"

comfortable seating and helpful staff
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Reviewed by Malcolm who travelled with Stena Line on Stena Lagan
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"Good on-board experience - unloading a bit slow."

Arrived in Birkenhead to find vehicle check-in unmanned and only one vehicle stopped by it which was rather confusing as the signage is also a bit unclear. Parked and went into desk to be told check-in would re-open shortly. Rejoined at back of queue which had by then formed. Other than that boarding went smoothly. Plenty of space on car deck. Cabin comfortable and well equipped. Public areas also comfortable and uncrowded. Snack/Sandwich bar was only open for a short time but main bar and hot food were good. Staff friendly. Overall a good crossing. Cars are carried outside on top vehicle deck so have to wait for lower decks to unload. As a result actually off the ship 30 mins later than advertised. Overall a good crossing though.
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Reviewed by Roderick who travelled with Stena Line on Stena Lagan
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"Belfast to Liverpool (Birkenhead) 10.30 sailing on 16th May 2019"

The facilities available at Belfast were not very inspiring and the loading of vehicles was protracted, leading to a 25 minute delayed departure. The crossing was extremely smooth but on-board vibration from the engines was very intrusive towards the rear of the ferry. On-board staff and facilities were very good and the catering of a good standard and reasonably priced. As in Belfast, the off-loading of vehicles was rather slow but the ferry had made up the delayed departure and arrived on time at 18.30
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Reviewed by Tom who travelled with Stena Line on Stena Lagan
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"visit to friends in Ireland "

Had a very good crossing. Staff very informative and friendly. Food was of good quality and not expensive. Staff when boarding the ship was also good at direction for parking the car. Enjoyed the crossing ! comfortably seated. nil reason for anycomplaints. well done to your staff. 5 stars
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Reviewed by Christine normanton who travelled with Stena Line on Stena Lagan
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"A big thank you to Stena line"

We travelled from Liverpool to Belfast using Stena line ferry service. It is excellent service. We found everyone in Stena line are excellent. Be it cabin cleanliness, be it restaurant or bar, be it the bus service from Port to ferry. We loved it, loved your service. I was comply surprised when bus driver specifically informing to each of the passenger to take care of the step while moving from bus to ferry. Not sure what is his name but a big thank you to him. Excellent journey. I am happy to recommend to all. Thank you.
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Reviewed by Rudra who travelled with Stena Line on Stena Lagan
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"My trip "

Excellent
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Reviewed by Garry who travelled with Stena Line on Stena Lagan
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"Satisfactory "

Yes was very pleasant trip staff very nice also took a cabin because a special offer £25was very good Look forward to a return trip I first week off August if the price is right thank you 😊
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Reviewed by Brendan who travelled with Stena Line on Stena Lagan
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"Great journey"

We travelled by the overnight and booked a cabin. It was spotlessly clean and we slept well after enjoying some games in the bar area.
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Reviewed by Robert who travelled with Stena Line on Stena Lagan
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"Great trip "

8 hour trip to Belfast was made more comfortable and enjoyable by upgrading to the Stena plus Lounge. I highly recommend doing this. It includes continental breakfast, unlimited hot and cold drinks with plenty of choice. Snacks all day which includes crisps nuts cakes chocolate and wine and beer after 12pm again you can have as much as you like. You can buy a meal which are great value for money and very tasty. All of this and very good service and comfortable seats. I would definately recommend travelling this way.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Pick Up Classic Car"

I used the Stena sailing from Birkenhead to Belfast to bring home my latest purchase a 1989 Jaguar XJS. The day sailing was very relaxing with good service onboard.
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Reviewed by William Jonathan who travelled with Stena Line on Stena Lagan
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"Amazing customer service"

Our return journey on the day boat was brilliant. The staff were really helpful. The children’s entertainers were a great provision which the kids loved.
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Reviewed by Samantha who travelled with Stena Line on Stena Lagan
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"Smooth operator "

Enjoyed a comfortable trip which set us up for our holiday break. No problems.
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Reviewed by Michael who travelled with Stena Line on Stena Lagan
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"Interesting experience "

Boarding is around 9.15pm. Cars are driven up a steep ramp up to the top outside deck where most cars are parked for the overnight ferry.......our car had salt water on windows and wing mirrors requiring damp cloth to clean for clear visibility to drive. Cabin excellent and clean. Food good and staff friendly & helpful.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Nice experience"

This was all more pleasant than I expected. The ferry was clean and tidy and the staff were friendly and helpful. I recomend the small outlay for a cabin so you can properly relax.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Great sail"

Had a really good trip. Ship was lovely and clean. Booked Stena Plus lounge which was great. Prepaid lunch which was lovely. Couldn't fault it.
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Reviewed by Karen who travelled with Stena Line on Stena Lagan
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"Trip to ireland"

Benefit of travel - you have a car and can take more over vs plane. Downside - it takes a full day to travel there and a full day back. Rec: take a room to stay in - you can catch up on sleep and have a base to come back to.
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Reviewed by Shirley who travelled with Stena Line on Stena Lagan
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"Return trip"

Fish and chips going over was ok, cabin and everything else was good. Coming back, no Irish ground crew to load the ferry, so 1hr 20mins delayed leaving. Arrived 1 hr late. Cold cabin throughout (yes I do understand the in cabin controls).
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Reviewed by Richard who travelled with Stena Line on Stena Lagan
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"Liverpool to Belfast 11th December 2018"

This is the first time we have used Stena Lines, have usually gone by Air. But after the our trip on Stena Lines we will be using you each time we travel to Northern Ireland. The staff were really helpful and friendly.
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Reviewed by Michael who travelled with Stena Line on Stena Lagan
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"Excellent trip"

Could not fault our trip with Stena. Food was nice, cabin very comfortable and the ferry had full Sky and BT so we were able to watch Liverpool beating United on way back. Great service.
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Reviewed by Gareth who travelled with Stena Line on Stena Lagan
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"Great service!"

I drive a low sports car and a very kind lady on the gate gave me a blue badge to go on the bottom deck, in order to avoid the steep ramps. On the boat everyone was really polite and helpful, and my veggie breakfast was freshly cooked and brought over. Excellent customer service! Well done! The only improvement would be to dim the lights for a period in the wee hours to make easier to nod off.
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Reviewed by Hilal who travelled with Stena Line on Stena Lagan
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"Helpful "

The staff was lovely, they went out of their way to help me while I was feeling sea sick.
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Reviewed by Beth who travelled with Stena Line on Stena Lagan
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"Travelling "

Generally service and the persons who provide it especially the crew you have personal contact with are very good and helpful. The only service I object to is having, as a pensioner, to pay £60 for a 4 berth cabin. Going to Belfast it was necessary as funeral Friday. Return to Birkenhead I had 2hrs sleep in the lounge area.It would be nice that you were able to supply a cabin that is not booked around sailing time at a cheaper rate.
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Reviewed by Frederick who travelled with Stena Line on Stena Lagan
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"Great overnight trip"

My daughter and I travelled again over night. We are not keep on cabins as we feel closed in. So we choose to sit in the lounge. Its lovely and after 11 is quiet for people to rest. Very courteous. Would recommend this journey and will make this trip again.
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Reviewed by Lisa who travelled with Stena Line on Stena Lagan
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"Ferry rather than flying. 10:30 sail Friday - Sunday"

Don't have breakfast before you board. Breakfast is available as soon as you board - like me you will just end up having two breakfasts. The food is good, the staff were particularly friendly, the prices are reasonable and the temptation too great. There was no mention about using sockets for laptops - or I did not notice any. There were not "hundreds" of sockets but more than enough. Had I known, I would have taken a laptop and made sure I was sitting next to a socket. The Wi-Fi is slow as might be expected for a satellite link. However, the Wi-Fi is perfectly fine for light use when more time is spent reading than clicking. The Wi-Fi is unsecured so caution is required. Just don't expect to do any serious browsing. Streaming and anything using bandwidth is blocked. The organisation was slick. A few minutes delay due to weather arriving in Belfast but otherwise the timings were prompt. A good result all round. I would be more than happy to recommend.
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Reviewed by Andrew who travelled with Stena Line on Stena Lagan
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"Ramps"

Travelled several times and every time motorhomes/trailers, grounds on the steepness of the ramps, watched several vehicles doing this. This causes damage to towbars and chassis.
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Reviewed by Jonathan who travelled with Stena Line on Stena Lagan
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"Strange ways"

Clear instructions what to expect and where to go would improve the customer experience. Absence of signs showing where level 5 cabins were was confusing. Several very hepful catering service staff thrown into relief by others who seemed not to be of this World. Hillarious service for breakfast porridge requiring 3 minute disappearance we knew not where and ripping off clingfilm off dishes and dropping bits in them will stay with us for some time. It used to run so well.
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Reviewed by Montagu who travelled with Stena Line on Stena Lagan
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"Smooth"

Parful stuff
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Reviewed by Ahmed who travelled with Stena Line on Stena Lagan
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"Children "

My crossing was pleasant, however despite the announcement about children being supervised. There were three children , all in sleepsuits, their mother settled down and slept for most of the journey. The children were playing with supervised children. They screeched and screamed during play. Very disturbing to other passengers, one of the crew did speak to them, which helped. Apart from that the sailing experience was fine
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Reviewed by Moreen who travelled with Stena Line on Stena Lagan
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"Stenna Line over the Irish Sea"

We crossed to Ireland and returned just over a week later. On the whole the service was excellent but there are a few areas for improvement. Food is far too expensive Toast is readily available at breakfast, but not after 11.00 am - why not My biggest beef however is the time taken to get off. We are told to return to our vehicles, and as we are on the top deck advised that we will be “a few minutes” while the lower decks are unloaded. On both journeys we waited at least 30 minutes, and the boat had very few passengers. Would it not make more sense to let us wait in the comfort of the boat?
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Reviewed by David who travelled with Stena Line on Stena Lagan
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"Even though in stormy seas ....."

I couldn't fault the crew travelling in the aftermath of Storm Callum. My daughter had a case of seasickness and the crew who assisted us to help her relax were brilliant. Our journey back was far gentler and still as couteous.
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Reviewed by Lisa who travelled with Stena Line on Stena Lagan
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"First class travel"

Sailed on both ships, The Lagan and The Mersey, both facilities were first class, staff very attentive.
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Reviewed by Alex who travelled with Stena Line on Stena Lagan
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"First time"

We had a pleasant trip on the ferry. The staff was very pleasant. He had a few minor issues with malfunctioning card keys to our berth, but the customer service staff solved all our issues promptly and pleasantly. I slept very well, but the boat was a bit noisy. I missed the ear plugs. I would definitely travel with them again. One thing that disappoints me is the Bacon in the dining room. It's English bacon, basically fried ham, I guess it's the same everywhere in the UK. I miss my American style bacon 😁😁. Had fun
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Reviewed by Tjerk who travelled with Stena Line on Stena Lagan
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"Excellent service "

From booking to travel, the service was excellent The journey itself was enjoyable in every way from check in and boarding to disembarkation, efficiency is the word to describe what we experienced
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Reviewed by Allan who travelled with Stena Line on Stena Lagan
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"More convenient but expensive way to get to England from Northern Ireland."

The overnight sailing from Belfast to Liverpool is the most expensive way to get to England and back when compared to other routes and even flights. If you factor in another 120 quid in total, for a cabin each way, traveling by car will leave you little change from £430. Scrambling to claim the few bench seats to lie on in the glaring lights of the buffet all night is the unpleasant alternative and if you are traveling by car you probably won't get one anyway as the foot passengers and minibus loads always get boarded first. The ships are quite small with limited facilities and the usual ferry prices for food and drink. I paid nearly £4.30 for a small fizzy water and a cup of hot water with a teabag floating in it. This has to be weighed up against the almost as expensive ferry to Cairnryan and the subsequent additional 5 hour drive if you are heading to the south of England. We use this service for only two reasons. 1, I like to take my car and 2, my wife doesn't like flying. On the outbound trip we had to sit in the car at Belfast terminal for over 4 hrs as the departure was delayed due to bad weather earlier in Liverpool that caused a delay there and knocked the timings out of sync. Regrettably travelers from Northern Ireland are at the mercy of the Ferry lines that have little or no competition and can therefore get away with charging as much as they can squeeze out of passengers. Similar distances from England to the continent are far cheaper with plenty of choice and although I have for the most part, always found the service and crew to be good on the ferries and at the docks, I feel we are being held to ransom every time I pay the ridiculous fare prices.
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Reviewed by Ian who travelled with Stena Line on Stena Lagan
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"Liverpool-Belfast"

Waiting times to board were far too long. Having sailed from Hull to Rotterdam where you could board immediately, this trip seemed very long and drawn out. Beer prices ridiculous.
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Reviewed by Christopher who travelled with Stena Line on Stena Lagan
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"Belfast to Birkenhead "

Friendly staff, enjoyed watching 'Darkest Hour' in the Cinema. Nice Bars with comfortable seating area.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Two Happy Customers "

We were given a lovely 4 birth cabin for 2 of us on the way over. We were delighted with the television as it helped as it helped 8 hour journey pass. On the return journey we were given a 2 birth disabled cabin. Unfortunately the disabled bed had no view of the television which seemed rather unfair for anyone with a disability who couldn't move around the room as I could. The staff in the restaurant were really helpful and had a pleasant manner. I had a smaller cooked breakfast and they charged me for a child meal without me asking; which I appreciated. . The food was surprisingly good. We have travelled on the Stena line to France regularly and found the food on this boat much better.
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Reviewed by Douglas who travelled with Stena Line on Stena Lagan
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"Definitely recommend!"

Just got back yesterday after a 2 week holiday, the customer service from the staff on both the Liverpool - Belfast Ferry and Dublin - Holyhead ferry was perfect. The staff on the return ferry bent over backwards for are need! Perfect start and end to a holiday.
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Reviewed by Thomas who travelled with Stena Line on Stena Lagan
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"Our trip to Ireland. "

I was so nervous about getting on the ship as I don't travel well. However, it was a calm crossing. The ship was clean, we had breakfast which was served by friendly staff. There was a well stocked shop and we spent the journeys comfy and relaxed. Would definitely recommend this ship.
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Reviewed by Heather who travelled with Stena Line on Stena Lagan
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"Late departure "

Late departure again seems whenever I use this sailing it is late boat must be a good age now outdated with regard to loading some struggling to drive up steep ramp to upper deck Southern Ireland better crossing even with drive to Northern Ireland
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Reviewed by Sean who travelled with Stena Line on Stena Lagan
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"Enjoyable Ferry ride."

It was a very pleasant ride aboard the Stena Ferry. The weather was beautiful and the accommodations were great. The staff was helpful and the food was good. The movie theater was a great bonus with 3 good movies! I enjoyed my experience very much. My only complaint is that the ferry was delayed two hours so it was very long day. Someone told me this was not a common occurrence so I imagine Stena had a good reason for our late departure time. When we arrived to Liverpool it was easy to figure out what to do next...the bus to train or to call a taxi. The taxi phone is on the wall and there was someone calling out to inform people the transport to the train was available. Also there was a person at the travel info booth to assist. Thank you Stena Ferries.
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Reviewed by Linda who travelled with Stena Line on Stena Lagan
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"My journey with stenna line"

I travelled with stenna line to Liverpool and the return to Belfast both trips were very good .plenty of facilities and I found all the staff on board and on the ground were very pleasant and helpful I will use this service again and would highly recommend this service to others many thanks to all
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Reviewed by Jane who travelled with Stena Line on Stena Lagan
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"Superb"

Been on another ferry operator which was rubbish,arena line was far better, better facilities ,cleaner ,better food, everything was superb
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Reviewed by Terry who travelled with Stena Line on Stena Lagan
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"Arriving Belfast"

Unfortunately a nice and pleasure trip ended in Victoria Terminal 2 with a total abandonement of the foot passengers to their luck in finding transportation to Belfast city centre. It is a pitty such investment in ship, commodities, etc. to be ended in a total solitaire terminal, rainy and dark. No a single Stena emplyee helping arriving passenger to find how to get to city centre. Very poor vision of the service provided
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Reviewed by Osvaldo Guillermo Maccari who travelled with Stena Line on Stena Lagan
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"very positive"

The staff were so helpful particularly when it came to helping us with our luggage and boarding the bus. MY husband was getting very agitated and we were given preferential treatment and taken to the front of the long queue to board the boat. The cabin was spotlessly clean and the staff in the restaurant helpful.
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Reviewed by Pauline who travelled with Stena Line on Stena Lagan
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"Irish trip"

All round good trip
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Reviewed by Geddis who travelled with Stena Line on Stena Lagan
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"Latest trip"

Very good service. Would be nice to get a free trip Or frequent user discount as I travel regular.
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Reviewed by Sean who travelled with Stena Line on Stena Lagan
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"Excellent service"

Excellent smooth service with a lovely welcome by the staff as we came on board. The cabins were very clean and comfortable. Great job!
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Reviewed by David who travelled with Stena Line on Stena Lagan
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"Liverpool to Belfast - return"

We had a very smooth journey to and from Belfast from Liverpool. We got a cabin on both journeys however on the way back to Liverpool I felt the cleanliness of the cabin was letting the ship down. The food was good and the staff were very friendly. We have a toddler and we were bery happy to find a small soft play on board to help keep her occupied.
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Reviewed by Megan Walker who travelled with Stena Line on Stena Lagan
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"A little disappointed "

I travel every year or so to Ireland and I have always enjoyed the services Stena line has offered. I have noticed (and so have several relatives) that these services are being tightened so much that I can say this was my worst year. On the journey to Ireland the staff were amazing, literally every single one of them from the lady in the booth at check in, the vehicle guys, the staff on board and a lovely Irish guy on the till who cheered us up no end after a long journey. The fact that we had to pay £20 more per person to sit with a lovely sea view at the front of the ship which was free the last time we sailed was a massive smack in the face plus no black pudding or mushroom on the breakfast but extra low quality bacon and very cheap sausages, also cold egg from a cold Bain Marie. Plus extra for toast! Also £10 extra for booking a cabin only for my parents to tell me they were offered it half the price when they boarded. To top it all all on the way home, my family (travelling in seperate cars) found the staff, from the booth lady to the restaurant, very abrupt and rude. It was in such contrast to the staff on the way out, they all seemed extremely stressed which they took out on the customers. Also strangely there was no one controlling the cars when we boarded so we all drove up to the top deck and just parked where we thought was best, it was strange, then later I saw two stressed men emerging from a door. This can’t be right?! Also I paid for an outside 4berth cabin and after two announcements to vacate at 6pm I’d had two very aggressive knocks by 6.02. I was literally opening the door to leave which makes it worse as I certainly wasn’t a lingerer. I’m sorry stenaline but this journey was a massive thumbs down. Also the shower room stunk of urine on the way to England and the carpet was covered in grass and mud on the way to Ireland. Whoever is hiring your staff needs firing I’m afraid
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Reviewed by Ciara who travelled with Stena Line on Stena Lagan
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"Relaxing trip "

Don't like flying and have son and daughter working and living in England, they fly over and see me regularly so I was overdue to go and see them, this service was perfect for me and I will definitely use it again and again. 😃
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Reviewed by Daniel who travelled with Stena Line on Stena Lagan
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"Captive Audience"

Having made several crossings with your line, generally it is a good experience. The ship is clean, the staff, from check in to disembarking are all helpful and friendly, and the food is nicely presented with reasonable choice. However, the prices of everything is far too expensive. The DIY tea, 1 teabag in a cup of boiling water at £2.30, a pint of beer £4,60, and a small bottle of water £2.30 is daylight robbery. Perhaps a small revision of prices may result in higher sales, I don't know, but it might satisfy more passengers. This is sent in good faith, as constructive criticism.
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Reviewed by maureen clifton who travelled with Stena Line on Stena Lagan
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"A great way to travel with toddlers "

A well equipped ferry with lots to keep a little one occupied. Time passed much quicker than expected. The soft play area is good, a smal but we’ll stocked shop, three free films shown in a mini cinema throughout the day and a good variety of food on offer. The cabin was a good size, and a travel cot being provided was a bonus. Our only issue was that you have to leave your cabins half an hour before returning to your car (and even then it was another 20-30mins before the cars disembarked) which is inconvenient when you have lots of bags and a young child to keep out of trouble! Similarly, last orders in the restaurant were a full 90mins before the boat docked which seemed a little extreme.
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Reviewed by Esther Loveridge who travelled with Stena Line on Stena Lagan
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"a great way to travel"

the ferry was clean and punctual.the staff are great,and my son won the captain of the day competition and got to steer the ship from the bridge.what more can I say.
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Reviewed by Gary who travelled with Stena Line on Stena Lagan
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"Lovely trip to Ireland on board the Stena Line "

Very impressed with ship there and return very clean good food and the cabin was fantastic, would definitely use again, so easy to board with car an caravan.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Good travel at affordable price"

It was a comfortable experience according to the price we payed. Will definitely travel again on Stena Line. If you can afford it, pay a cabin, it does make a difference!
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Good facilities, addition cost to eat/drink"

Having sailed on the Liverpool to Dublin crossing prior to this crossing, I would deem this crossing very overpriced. The Dublin crossing for us was half the price and included 2 meals each and free tea/coffee but the Belfast crossing you have to pay for everything. The boat itself was clean and modern, with lots of seating and tv’s/complimentary cinema to keep you/children entertained.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Feedback "

Great trip, on time, cabin clean, staff friendly
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Reviewed by Simon who travelled with Stena Line on Stena Lagan
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"Great sailing experience"

It's been a very long time since last sailing this route - and it was a real pleasure this time, travelling with Stenna. The Journey was only about 2.30 hours and time went quickly. Embarking/disembarking no probs at all (in a dispatch van) - thoroughly efficient check-in and security procedures (reassuring) I cannot comment on catering as we did not use the facility, but it was busy enough - which often speaks for itself Stenna Line is an efficient online booking operator in my honest opinion Thank you
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Reviewed by Gary Wilks who travelled with Stena Line on Stena Lagan
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"Excellent "

Good value
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Reviewed by Huiting who travelled with Stena Line on Stena Lagan
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"Stenna"

Last time I traveled with Stenna Line I thought everything was ok just what was neeeded for an overnight crossing.... this weekend we used Stenna again and I was pleasantly surprised rooms seemed to have an upgrade TVs in the rooms clean and spacious cabins .
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Reviewed by Richard who travelled with Stena Line on Stena Lagan
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"Journey to family wedding"

Pleasant crossing,clean cabins and comfortable beds. I would use similar crossing again.
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Reviewed by Colin who travelled with Stena Line on Stena Lagan
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"Nice experience"

We had a nice and relaxed time on our trip to Liverpool. We were traveling on foot, so it was quite cheap compared to a flight. Even with outside cabin and prebooked lunch, the price was at par with flight charges. So it was good value for money. The journey itself was great even though it rained occasionally. It was our first time traveling in a ship for such a long duration, and we would definitely try this again when we can afford the time. The food was nice, and it helped to buy lunch online before checking in; it was cheaper that way. Their Wi-Fi is not fast or reliable, but there was enough timepass arranged onboard. There were continuous movies, TV, and plenty of sea around to gaze in to !
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Reviewed by Amarghosh who travelled with Stena Line on Stena Lagan
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"Cabin "

We booked a cabin for our overnight trip home it was great we were able to go straight to cabin as soon as we were in the ship - an hour before sailing. The cabin was small obviously but it had two bunk beds which were quite comfy. I would have liked a kettle and the shower leaked which meant you couldn't go into bathroom without shoes as the floor was wet. All in all though a good experience
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Reviewed by Justine who travelled with Stena Line on Stena Lagan
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"Wonderful cruise to northern ireland"

What a wonderful family ship, crew and experience. Hassle free check in is efficient and staff are helpful. Food on board very nice and cabins comfortable. I Would definitely recommend stenna line for traveling.
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Reviewed by Hannah who travelled with Stena Line on Stena Lagan
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"Smooth Sailing"

The Liverpool to Belfast crossing is very long, and I'm not sure I would choose this route again; however the journeys were punctual and the staff were first class. The cleanliness of the cabins leaves a bit to be desired; mainly due, I suspect, to the very quick turn around time leaving the cleaners very little time to do a thorough job. Also the airflow in the cabins is very noisy making sleep vey difficult. The food was OK, and reasonably priced, and the snacks and drinks in the plus lounge were very good.
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Reviewed by Kathryn who travelled with Stena Line on Stena Lagan
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"Better than I thought "

Wasn’t sure what to expect-this was the first time I’ve done a night crossing to Ireland,but although fairly basic cabin it had all you wanted with a small bathroom,television and fairly comfortable beds. Obviously not up to cruise ship standards but quite satisfactory for an 8hr crossing.
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Reviewed by Richard who travelled with Stena Line on Stena Lagan
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"Sail Away th Only Way with Stena Line"

First time sailing with motorhome so impressed from start to finish will be booking up again very very soon.
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Reviewed by James who travelled with Stena Line on Stena Lagan
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"Ferry to belfast"

My journey was a very pleasant trip. Loved the ferry staff were so freindly made the trip more pleasurable. Enjoyed watching a film . Very good facilities . Would definitly travel with stena lines again x
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Reviewed by Renatae who travelled with Stena Line on Stena Lagan
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"Perfect"

Five stars
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Reviewed by Jozef who travelled with Stena Line on Stena Lagan
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"Wasn't booked on ferry"

We were due to board our ferry in Liverpool but when we got there Stena did not have us on the list to board. Thankfully I had our details and rang direct ferries who did try hard to get us on that ferry but without the cabin we had booked. I am very sea sick and one of our party had a broken foot so not having the cabin we had paid for was not good. My tip book through Stena not direct ferries
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Reviewed by Arthur who travelled with Stena Line on Stena Lagan
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"Saturday afternoon "

The car waiting area which is controlled by securitas where a little abrupt. On board the staff were pleasant and helpful. The cabins squeaked and rattled all night. Most of all the children were allowed to roam freely around for 8 hours causing mayhem while parents Sat and played on mobile phone in the bar! In future I'll drive to Stranrar for the faster crossing.
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Reviewed by Richard who travelled with Stena Line on Stena Lagan
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"Recent trip"

Ferry sailed on time and the crew were friendly and efficient
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Reviewed by Vincent who travelled with Stena Line on Stena Lagan
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"Birkenhead to Belfast journey notes"

Excellent journey from Birkenhead to Belfast, staff were friendly and helpful. i have two notes: 1. Great to have free WiFi access but for business purposes it was very slow 2. Booking the journey online i chose cabins but then the booking app didn't allow me to proceed. It seems that the there may have not been cabins available but the booking app didn't indicate this. i could only proceed by deselecting cabins. Booking app is very good otherwise but fails to provide proper indication
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Reviewed by Victor who travelled with Stena Line on Stena Lagan
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"Belfast to Liverpool ferry experience "

Well worth paying the extra for Stena plus. Only disappointment was that on the website you get the impression that with Stena plus you can disembark earlierbut this is not the case. I was also not aware that the Birkenhead dock is some distance from the terminus and once you get there, you will NOT find taxis. So, if you have luggage, you will have to take it all with you into a shuttle bus which then drops you at the train station. There you will find taxis.
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Reviewed by David who travelled with Stena Line on Stena Lagan
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"Very Impressed "

Many years since I last crossed the Irish Sea on a ferry, but boy how times have changed. Speedy, very efficient, comfortable, friendly, food friendly, comfy bed. Some of the words that I can now use to describe this journey. First class.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Nice friendly staff "

All the staff were very friendly and helpful, Especially the Polish girl on the reception desk, Many thanks to all... Patrick Convery & Lydia Barr
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Reviewed by Patrick who travelled with Stena Line on Stena Lagan
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"Disability reasonable ajustments"

I informed stena at booking I am disabled and paid for a cabin-I was put on a floor up two steep flights of stairs as all cabins on the lower deck booked- even if all Cated at arrival why are several deck five cabins kept available for disabled passengers as a priority- this is a legal requirement under disability discrimination law. Also car lane closed on entry so massive queue onto the main road- really rude ground staff in belfast- the only redeeming thing is the restaurant staff being very accommodating. There is an air freshener system which could also cause an asthma attack and made me ill during the night. Journey also delayed. Terrible terrible experience- I would really like a written apology. My duvet also had a dirty stain but I didnt want to go back down stairs to complain!
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Reviewed by Kerrie who travelled with Stena Line on Stena Lagan
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"Mother and daughter trip"

This was the first time I used the Belfast to Liverpool ferry and first time I used the cabin.The accommodation was great and the staff were lovely.
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Reviewed by Amanda who travelled with Stena Line on Stena Lagan
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"Great crossing "

Great staff good crossing
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Reviewed by Wendy who travelled with Stena Line on Stena Lagan
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"Really enjoyable trip"

I was a bit apprehensive about travelling this way as I hadn't been on a ferry for years. I didn't need to worry though as things have changed for the better from then! From we boarded to disembarking we got top class treatment in the Stena plus lounge -- thanks Collette! I shall definitely be traveling with Stena Line again!
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Reviewed by Laura who travelled with Stena Line on Stena Lagan
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"feedback for Stena"

Comfortable boat well organized.
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Reviewed by Robert who travelled with Stena Line on Stena Lagan
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"Smooth journey "

Everything about our Liverpool -Belfast journey with Stena was a good experience. Helpful staff, free and convenient parking st the port, comfortable and clean boat, punctual. Same experience on the return journey. Would definitely book with them again.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"voyage Birkenhead/Belfast"

excellent service good facillities nice people
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Reviewed by Ian who travelled with Stena Line on Stena Lagan
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"Excellent customer care"

From start to finish we received the utmost care from all the staff both on booking in and on board .Nothing was too much for them ,and we received attentive care from Shaun as I was travelling with an elderly lady with walking difficulties.Well done Stena on your excellent choice of staff ! Xx
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Reviewed by Lorraine Humphray who travelled with Stena Line on Stena Lagan
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"Awesome"

Felt Like a mini cruise after a camping weekend. We did not try the catering tho
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Reviewed by Donna who travelled with Stena Line on Stena Lagan
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"Great experience"

Everything was done with ease. Spot on with the time. Food was lovely. Facilities, cleanliness and staff excellent. A really pleasant experience. Thamks!
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Reviewed by Graham who travelled with Stena Line on Stena Lagan
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"Great experience"

Direct ferries were excellent, thank goodness I opted for their FREE flexi pass. And their customer care on every call was fab.. Thank you. Stenna line is as always a good experience.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Awesome travel "

Brilliant experience, staff very knowledgeable , friendly and helpful. Would highly recommend to anyone looking for an awesome journey. Well done!
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Reviewed by Richard who travelled with Stena Line on Stena Lagan
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"Not for me"

Didnt enjoy it at all
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"Very comfortable - a pleasant surprise"

We booked a crossing from Belfast to Liverpool after we had two flights cancelled by our airline. We had not planned to make a journey by sea, and this was our first time doing so. We were very impressed by the entire experience; from the ease of booking, to the facilities on board ship, and the level of comfort afforded by our 4 bed berth. We arrived home safely, after a very stressful preceding 36 hours. This was definitely an example of sea travel being superior to our failed air travel. We would make this crossing again for leisure - thank you, Stena Line.
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Reviewed by Karen who travelled with Stena Line on Stena Lagan
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"Trip from England to belfast"

We were really impressed with staff, food and helpful everyone was
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Reviewed by Mark who travelled with Stena Line on Stena Lagan
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"Travelling to Belfast "

Timings good and ferry very clean and comfortable but very pricey way to travel will be flying in future. Couldn’t believe the price of cabins for an overnight ferry.
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Reviewed by Steven who travelled with Stena Line on Stena Lagan
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"Tip Top ship "

In General the experience was fine. The outward trip was not busy due to the big wedding. The way back however was packed because of the football match the seats where difficult to find as most off the Liverpool fans had been so drunk they used the seats as beds..
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Reviewed by Gerry who travelled with Stena Line on Stena Lagan
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"Epic journey "

The most straightforward travel experience of my life. Friendly staff.
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Reviewed by Andrea who travelled with Stena Line on Stena Lagan
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"Relaxing voyage to Belfast."

Was worth paying for a cabin. Watched tv. Had a snooze. Had a great late lunch in the restaurant. Then a shower before disembarking. Didn't feel like 8hours.
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Reviewed by Nigel who travelled with Stena Line on Stena Lagan
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"traveler"

enjoyed. just seats was not realy comfortable.
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Reviewed by Przemys%c5%82aw who travelled with Stena Line on Stena Lagan
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"decent ferry journey"

decent ferry journey. delayed by 1hour 15 minutes on day sailing arrived into Belfast 19:00. should have arrived 18:30 but not too bad 30 minutes.
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Reviewed by Darren who travelled with Stena Line on Stena Lagan
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"Great route to Ireland"

Easy on and off, comfy accommodation, friendly crew.
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Reviewed by Mark who travelled with Stena Line on Stena Lagan
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"Liverpool belfast"

Good communication, efficient check in, clean and comfortable cabin. Thank you
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Reviewed by who travelled with Stena Line on Stena Lagan
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"stuck in port"

on the way to Belfast we were stuck in the port for 2 hours
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"Painless"

Booking is easy & quick Signposts on approach to the Liverpool ferry dock could be much better: more of them and clearer Driving on board was easy Cabin was quite adequate; bunks comfortable to sleep on but uncomfortable to sit on Catering facilities very good Altogether a good experience.
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Reviewed by Alan who travelled with Stena Line on Stena Lagan
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"Nice trip "

Good experience
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Reviewed by Clive who travelled with Stena Line on Stena Lagan
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"Customer Service"

I would like to praise Shaun for his excellent customer service. Such a nice fellow when I asked him where I could get a plug to charge my phone he went to his cabin and lent me his to save me buying one as I had one at home. So pleasent to deal with when serving customers as well nothing seems to be a problem for him. Well done Shaun.
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Reviewed by Peter who travelled with Stena Line on Stena Lagan
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"Excellent all round"

Excellent service throughout. So so glad we purchased a cabin for both routes with a 4 year old and 6 month old they were amazing. Next time cabins will be booked without hesitation until kids are 16 +. Fantastic trip.
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Reviewed by Jamie who travelled with Stena Line on Stena Lagan
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"Disembarking"

Great trip as usual on this crossing which I have used for many years. The whole operation is very slick. The only downside is the time it takes to 'Disembark' which on this occasion was 40 minutes. This doesn't particularly matter to me as I'm not normally strapped for time plus I only get an economy ticket which means car deck 6 which means last off. There is then very easy access to all road links from the port. Always a great route and would recommend highly if travelling to the North and beyond.
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Reviewed by Michael who travelled with Stena Line on Stena Lagan
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"Sleepless night"

Think my cabin was beside the engine room. Heard every bump and rattle.
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Reviewed by Noel who travelled with Stena Line on Stena Lagan
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"I really enjoyed my whole experience travelling with stena line."

What can i say. Suchfriendly and amazing staff. Very pleasant and so helpful. The room was fantastic and very clean and tidy. The sailing was great. I will definitely be booking with stenaline in the future. I had an amazing time.
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Reviewed by Olive who travelled with Stena Line on Stena Lagan
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"Bring a blanket"

Loved it. Very clean ship. Helpful and freindly staff. If you dont get a cabin bring a blanket.
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Reviewed by Angela who travelled with Stena Line on Stena Lagan
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"Liverpool to Belfast - Fantastic "

Fantastic journey from Liverpool to Belfast. All so smooth from check in to our arrival. Cabin was spacious, ensuite was lovely and all very clean. Night ferry over but day ferry back so we were able to use the facilities. Cinema was great for my daughter and the food was really nice, had brekkie and dinner. Will definitely travel this way again
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Reviewed by Mel who travelled with Stena Line on Stena Lagan
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"Gripe"

We tried to contact Direcr ferries to change our flexi booing the web site said that our booking was not avaiible to amend 45min on an expensive 0870 number never did get an answer please contact me 07738448865
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Reviewed by Charles who travelled with Stena Line on Stena Lagan
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"A first-timer"

Arrived at the Birkenhead terminal early - unclear whether to park up in the car park (which we did - only to realise there was nobody sitting in the other cars). Walked across to reception (for foot passengers) to be told that the gate would be open in 10 mins. After that - plain sailing as they say. Came armed with passports, driving licences, pensioner bus passes, only to be asked what my name was. Maybe as a first-timer, they gave us the 'light touch mirror under the car treatment, open your boot please etc'. No probs. Steep climb up to the exposed car deck - could pose a problem for less confident/experienced drivers. Car deck not accessible during voyage. We went on a day time crossing, and booked the Stena Plus lounge, not knowing quite what to expect. Free refreshments, nibbles and wine. You can order a meal in the lounge or eat at the main restaurant. We chilled out during the 8 hour crossing. Disembarking was efficient and quick. Despite being warned there were force 8 winds, we didn't notice them.
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Reviewed by Chris who travelled with Stena Line on Stena Lagan
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"Your requested review"

On the whole all went very well. Staff very pleasant and helpful. Facilities good. Only complaint: the toilet lid could have been cleaner appears to have accumulated grime which needed and good abrasive scrub. very happy to use this ferry crossing again.
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Reviewed by Peter who travelled with Stena Line on Stena Lagan
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"Great experience "

Booking was so easy on Direct Ferries website. Great experience on board. Everything was spotless and the beds in the cabin were extremely comfortable. I would highly recommend Direct Ferries and Stenaline.
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Reviewed by Patrick who travelled with Stena Line on Stena Lagan
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"crossing"

very good
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Reviewed by Terence who travelled with Stena Line on Stena Lagan
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"An enjoyable trip, would be nice to see greater environmental responsibility"

I really enjoyed my trip and would like to use Stena Line again. However, I was very disappointed at the lack of environmental responsibility when it came to food service. Firstly, hot drinks were needlessly served in disposable cups: no one needs a 'take-away' cup when there is nowhere to take it away to! Secondly, I saw staff disposing of tin cans with other litter, suggesting no regard for recycling items which are easily recyclable. Given the public's growing awareness of the harm that plastic and non-compostable materials are doing to the planet's oceans and water courses, it is very disappointing for a sea ferry not to leading the way in responding to such pressing challenges.
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Reviewed by Philip who travelled with Stena Line on Stena Lagan
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"Big group holiday "

Outwards- the ship was comfortable and the food service was good. The gentlemen in the shop was very helpful and friendly. The child entertainment on the other hand was questionable a lady and man were around the play area with different activities which the children did like but could have improved with their interaction with the children. It was poor and the wasnt at all welcoming, they seem to just be lounging around the sofa and do their own colouring and not engage with the children at all. Inward- we had a cabin which was very comfortable and what would have been expected.
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Reviewed by Ashley who travelled with Stena Line on Stena Lagan
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"Children’s entertainment team"

We were disappointed by the ‘children’s entertainment team’ this time. Last time we travelled with you there was an entertainer called ‘magic frank’ who was excellent. He engaged with the children and really was good with them. The current team did not communicate much with the children and we didn’t really see them smile either. It was disappointing for the children and us as we had such a good experience in 2016. Half of the party (14 people) of adults travelling work with children and feel that this job role could be fulfilled so much better.
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Reviewed by Clare who travelled with Stena Line on Stena Lagan
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"Stenna line"

Fantastic cabins spotless and comfy would recommend
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Reviewed by Brendan who travelled with Stena Line on Stena Lagan
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"Very Good"

Very, Very Good
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Very comfortable "

Had a very comfortable crossing .The cabin was great beds very comfortable one of the best actually. The staff were amazing very helpful and happy to help .Will be doing this more .
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Reviewed by Peter who travelled with Stena Line on Stena Lagan
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"Stena ferries "

Excellent service both ways quality service and lovely staff cabins are comfy and spotless highly recommended
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Business Trip"

From the procedure of booking, which included an amendment due to adverse weather, I found the whole process and trip a first class experience. I had an overnight sailing both ways so booked cabins which were very clean and comfortable. Altogether a great experience. Only issue was a 1hour late departure back to Liverpool, which I believe was due to Cargo loading.
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Reviewed by Glen who travelled with Stena Line on Stena Lagan
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"Liverpool to Belfast... "

I booked to go in the lounge, not realizing that I could have got a cabin for practically the same price, but anyway, next time! It was a nice trip, managed to bag a sofa in the lounge and slept on it during some of the trip, wandered round checked out the cinema, shop and restaurant. No complaints about anything!
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Reviewed by Leigh who travelled with Stena Line on Stena Lagan
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"wedding in Ireland"

A very pleasant and uneventful night crossing. The staff were pleasant and helpfull. The cabin was comfortable if a bit cramped. All in all a very good trip.
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Reviewed by Alan who travelled with Stena Line on Stena Lagan
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"Great crossing and service"

I took the night ferry from Liverpool to Belfast with my car. A very comfortable crossing in the Stena lounge, with a lovely lady who looked after us brilliantly. Even managed to get about 5 hours sleep 💤. The only thing I don’t like is driving my small car up that very steep ramp to deck 6 ! But we made it ! Will use you again every time. Many thanks.
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Reviewed by Allison who travelled with Stena Line on Stena Lagan
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"Liverpool to Belfast"

We loved crossing the Irish Sea overnight in our snug cabin. Everything ran very smoothly, on time and the staff were very friendly and helpful on this unfussy, efficient service.
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Reviewed by Katherine who travelled with Stena Line on Stena Lagan
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"Wrong type of sailing ticket purchased."

I was returning in a van from 3 delivery points in Ireland. I was in Belfast quite late in the afternoon when I was sure that I could be on a ferry that night. I know that there is a choice of ferries but I was unaware whether they were full or not. I answered the questions about the van length , date required to sail , passengers etc. I was at this time not carrying commercial goods...so was sold a non commercial ticket. I had wanted a cabin and food, but because of the wording of the "commercial goods " question and being in somewhat of a rush , I bought the wrong ticket..nice boat though. Hungry tired and cold.
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Reviewed by Alan who travelled with Stena Line on Stena Lagan
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"Outstanding"

Really helpful staff all very easy and straight forward
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Reviewed by Catherine who travelled with Stena Line on Stena Lagan
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"Birkenhead ferry"

The Irish sea at night in February is not somewhere i would choose to be! The ship, itself, was satisfactory. To have an outside cabin required booking a four berth one! The canteen food was acceptable. The exposed upper car deck is far from ideal!
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Reviewed by William%20jeremy who travelled with Stena Line on Stena Lagan
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"great experiance"

ferry was a little late leaving because of weather but great all the same made time up on trip very relaxing trip
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Reviewed by Ryan who travelled with Stena Line on Stena Lagan
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"Review"

Staff very helpful relaxing trip
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Reviewed by Julia who travelled with Stena Line on Stena Lagan
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"Ferry to Belfast "

An excellent crossing and arrived in Belfast at the precise time stated. The food on board was really good and we enjoyed a movie in the cinema. I booked a cabin whilst on board and my only complaint is that the cabin was cold and no amount of adjustment to the ventilation system rectified this. All in all a really good crossing and would recommend it highly.
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"Sparse to none-existent signage"

First of all let me say my experience on-board was good, satisfied with the loading and de-embarking procedures and found the Stena staff very helpful, courteous and friendly. My complaint (as a driver) focuses on the actual problem of leaving and getting to the Ferry Terminal in Birkenhead. !?! The infrastructure (emphasizes on street/road signage) is totally unacceptable. I do realise that the responsibility for this lies with the council responsible for Birkenhead. But I do feel that there is some of the blame has to be shouldered by Stena. I’m sure I am not the only Stena customer to complain about this situation. I just found the whole driving experience in around the docks area frustrating and un-nerving. Granted once I had picked my way out of the badly light streets (more by luck than design!) with no clear signs showing how to get to, for instance “The Queens Tunnel” or “Birkenhead Town Centre” or even signs directing you to the “M6”, the type of street lighting and signage you would expect to see in any major town or city anywhere in the western world!! As I stated earlier the responsibility clearly lies with the council, but Stena if they care anything about the care of their customers are also responsible. They have the power to bring pressure on the port authorities and council, as an influential “customer” of theirs, to have this intolerable situation amended and improved if they want to hold on to their privet driving customer market!? Speaking for myself though, I will be taking an alternative route the next time I cross the channel by car. I am a very experienced driver, I have driven mostly here in the British Isles, but am no stranger to driving throughout Europe, the Far East and the USA, and I can honestly say I can’t recall a more exasperating driving experience than I had coming from and going to the Belfast/Liverpool Stena Ferry in Birkenhead.
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Reviewed by Chris who travelled with Stena Line on Stena Lagan
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"Excellent Trip"

From check in to customer services to accommodation I couldn't praise the staff enough. Everyone was soo pleasant and helpful, this cannot be easy on a late night crossing. The lady at customer services was just lovely. Thanks to all the staff on stena line.
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Reviewed by Angela who travelled with Stena Line on Stena Lagan
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"Good experience "

The staff are friendly and helpful, bar staff are very pleasant
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Reviewed by Philip%20anthony who travelled with Stena Line on Stena Lagan
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"Unhappy traveler "

Total disaster!! ferry from Birkenhead was canceled no notice given, we were then put on coach then on arrival at cairnryan (which ferry had left when we arrived) The staff were so rude they had no knowledge of our arrival staff from Liverpool hadn't notified them. 31/2 hours delay is not acceptable family waiting to meet car hire extra charge. I was due to return next week only I'm taking a different route. So disappointed at my first experience traveling with your company!!
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Reviewed by Denis who travelled with Stena Line on Stena Lagan
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"arena Trip to Belfast"

From the time we arrived at port to the time we got to Belfast the service and courtesy of all staff was excellent. Cabin very spacious and clean. Excellent crossing.
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Reviewed by Bernard who travelled with Stena Line on Stena Lagan
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"visiting my daughter"

If i was sailing i would prefer to use the overnight sailing as we found the 8 hours going over on 10.30am sailing a bit long. The cabins were clean, tidy and very comfortable.
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Reviewed by Kenneth who travelled with Stena Line on Stena Lagan
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"Visit to Liverpool "

This was a hassle free trip. The ship was clean staff helpful and food excellent. We did not book a cabin on this occasion but I would do so in future. Seating etc v comfortable.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Comfortable"

Comfortable cabin, friendly staff, but honestly, the food! The roast chicken dinner was inedible. I haven't had tinned carrots so rubbery since school dinners. Very poor.
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Reviewed by Jacqueline who travelled with Stena Line on Stena Lagan
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"Excellent Trip"

A great crossing with the car. Lovely staff and great service. The Stena plus lounge is very comfortable with a good selection of cakes and drinks. My only gripe is the boat overall was a bit cold but we were provided with blankets which helped. Will certainly use again.
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Reviewed by Allison who travelled with Stena Line on Stena Lagan
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"Very pleasant experience and fantastic customer relations / guest service staff"

I traveled with Stena Line from Belfast to Liverpool. It was my first time using Stena Line, I had traveled with other ferries before and this was the best experience I have ever had - from ~Check in to leaving the boat. The lady at the guest relations / guest services desk was extremely nice and more helpful than she ought to be to customers - fantastic experience! I had booked the crossing with a dinner included in the price and the dinner was freshly made and delicious and a decent portion was served of it. I enjoyed that and my cup of tea that came with it very much, even though I felt so unwell that day. Thank you very much, Stena Line - I travel with your company again in the future.
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Reviewed by Ivonne who travelled with Stena Line on Stena Lagan
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"Recent trip"

Very good. Boarding and disembarking done quickly with minimum of fuss, accommodation was clean and presented well, and facilities on board were as expected. Overall a pleasant trip.
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Reviewed by Wayne who travelled with Stena Line on Stena Lagan
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"Missed Ferry "

I am writing regards the above. I have travelled with your company quite frequently and feel as a loyal customer I wasn't treated fairly. I explained the situation about the problems on the roads the inclement weather and the delays which I feel were out of my control. I was able to get to the crossing although after boarding closure - I arrived at approx 10.00am. I saw lorries were still waiting to board even though I wasn't permitted to board. There have been two occasions where I have arrived early and had to wait for over 1 hour to board the ferry - well past the closure. After not being allowed to board I had to pay £40 and I was not offered day cabin rate even though my initial booking was for the day crossing I lost a further £100 for that whole day Tues 7th November. My booking: 77974752
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Reviewed by Sarah who travelled with Stena Line on Stena Lagan
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"Good and Bad Experiences "

Ferry from Belfast to Birkenhead was great with good facilities. Ensuite cabins are nice and not too small with shower and water closet. Restaurants are okay. The ferry crossing was steady and we all had a good sleep. Lovely experience. However, the ferry from Birkenhead to Belfast was not as good. We were given a cabin for two and it was for the disabled. Bed was full of handles just right on top of my face. The room was too noisy and we can't sleep well. It's not great.
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Reviewed by Nenita who travelled with Stena Line on Stena Lagan
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"Birkenhead to Belfast ferry"

Boat on time, has a cabin for both legs, first one had wet dirty carpet and duvet under cover was grubby so got moved to another without problem. Cabin coming back was fine. Parking on boat was professional handled.
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Reviewed by David who travelled with Stena Line on Stena Lagan
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"Rough Ride"

We travelled the weekend of Hurricane Brian - not your fault that the ride was so rough. We found our seats outside the Cafe when we first got up on the deck and didn't realize we would spend the entire trip there. When it calmed down a little bit I visited the Duty Free shop and the service in there was very good despite then having to clean up vomit from passengers (I am sure that isn't what they signed up for). Our three hour trip became 5 1/2 hours but again not your fault and I must say thank you for getting us to our destination so safety in such horrible circumstances.
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Reviewed by Roseanne Ham who travelled with Stena Line on Stena Lagan
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"Sailing or flying"

1st time i’ve used the ferries won’t be the last.
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Reviewed by Barbara who travelled with Stena Line on Stena Lagan
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"ferry service"

first class service both ways no problems
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Reviewed by Stephen who travelled with Stena Line on Stena Lagan
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"Pleasantly surprised"

We recently travelled with an 18 month old, in the hopes that going by ferry would be much less stressful and it was. Generally we found the ship to be impeccably clean, seeing several staff tidying tables or emptying full bins throughout the sail. Although small, the kids play area was great and a much needed distraction both for our child and the older ones alike. It was reassuring that I could let her play in this area and sit very close by with a direct line of sight. The only downfall of the whole experience was that our outbound cabin was extremely noisy with rattling fans in the ceiling and the general noise of the boat. In the morning we discovered some complimentary ear plugs on the side table, which completely made sense after quite a restless night. Ideally, I would prefer the option to choose my cabin when I booked it.
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Reviewed by Gaby who travelled with Stena Line on Stena Lagan
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"Poor sign posted direction "

It was very difficult to find the departure point In Liverpool, we have almost missed the ferry! Otherwise, positive experience, just the accommodation was Dirty slightly! Also, our ferry departures delays almost 2 hours made the experience even more difficult!
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Reviewed by Ahmad who travelled with Stena Line on Stena Lagan
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"calm seas"

Despite a late start we still had to queue at the original time at a terminal with few facilities. The ship and the crossing were fine. If passengers are to be held for hours at the terminal the facilities must improve.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Boat trip to Belfast "

Had a very satisfying trip both to and from Belfast with Stenna line helped by a very professional crew and would recommend Stenna line to friends and family
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Belfast to liverpool"

I have no complaints as to anything on that ship that nite and will be traveling again soon cabin is a good idea get sleep and showered ready for day ahead refreshed
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"Transit of vehicle"

Well organized, friendly staff, will definitely will be using again. Cons: Food is on the expensive side....
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"Great crossing"

The crossing both ways from Liverpool to Belfast was really good. All staff from loading to restaurant and cabin cleaners was excellent we will definitely use this service again.
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Reviewed by Wendy who travelled with Stena Line on Stena Lagan
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"Road trip "

Fantastic friendly staff. Great sailing. We got a cabin which was worth the money and would highly recommend if you have restless children to which we did. Will be using this service again
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Reviewed by Anne who travelled with Stena Line on Stena Lagan
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"Liverpool to Belfast return "

If you're thinking of travelling to Belfast anytime soon my suggestion would be to go to your nearest airport and get the cheapest flight possible. While the boat itself is very nice to look at, I'd rather be on a aeroplane for 30 minutes than the whole waiting game and travelling time of around 12 hours (with vehicle) I travelled through the night as I thought I would be able to get a cabin and sleep the majority of the journey but when it came to booking all were sold out. I was advised to arrive as early as possible to check in so when on the boat I could find the best place to rest, and as I had my 6 year old son with me wasn't allowed in the lounge area. So I found a nice spot in a quiet area of the boat but soon came to realise it's hard to try and sleep in an upright position, baring in mind there are sofas on the boat I avoided them out of respect for everyone until I noticed other people were lay down on them. With bags plonked 2ft further down having no consideration for people with children. Finally getting my son into a decent enough place to fall asleep, other young children were allowed to run around the boat without supervision from any adult (3pm) which woke my son who then became restless and also wanted to run around. Being the kind of person I am I didn't allow my son to run around and disturb the resting/sleeping passengers. I gave it the benefit of the doubt and for the return journey things didn't get much better as we were told arrive to check in early because there are plenty of freight lorries and cars going on. So we arrive at 7:30pm (check in opens) at the front of the vehicle queue and told to drive all the way to the boat which sounds fair enough. Until you're not allowed onto the boat and made to wait with the vehicle until boarding at 10:30pm so there was no chance of going back to the check in area for use of a bathroom or to even get a hot drink for 3 hours.. this ticked me over the edge and from now on I'll take my own advice and take a flight and hire a car over there next time.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Uncomfortable boat, disorganised loading: room for improvement "

If you think you will awake refreshed & ready to continue your journey- think again! Cabins are not comfortable,noise and vibration stop you sleeping & just when you manage to drop off - it's 6am - you are docking and have wake up. Awfully way to travel Stenna load the boat in a higgledy-poggidly way- my kids could do a better job! I recommend you sleep in a B&B and get a day crossing
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Overnight Ferry"

Trip easy to book and to change ferries. Overnight with no cabin is rough not enough places to be able to lie down and sleep.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Friendly and helpful "

I like majority of the staff they are helpful and friendly to kids and I. Majority of the staff were approachable too. Entertainment man was great with my kids kept them amused over 8 hours sail. Receptionist lady friendly as always.
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Reviewed by Julie-Ann who travelled with Stena Line on Stena Lagan
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"Overnight accomadatiom "

The noise in our cabin was unbearable. Right beneath an engine.
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Reviewed by Charles who travelled with Stena Line on Stena Lagan
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"Leisure break"

No complaints everything went smooth with using this form of transport in the future and will recommend to my friends
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"The boat trip was a great start to our holiday "

I dreaded the 8 hour crossing from Liverpool to Belfast. I was going to be sick the whole way and I was angry already. I was really spitting my dummy out to who ever wud listed to me. But within the first hour, I found there were comfortable seats for my tribe, with plugs to keep their games charged. The smell of the boat was very pleasant, when I passed the kitchen I saw the fresh fresh food being prepared. My anxiety was washed away Outdoors was so safe for my grandchildren, staff were genuinely helpful I am really looking forward to my next journey
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Reviewed by Rachael who travelled with Stena Line on Stena Lagan
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"Great Service"

It's been a while since I've used this crossing (last time was pre-Stena) and I could not fault the service of either leg (Birkenhead to Belfast or (Belfast to Birkenhead). I used the overnight service on the way out and the daytime service on the return leg and both were very comfortable.
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Reviewed by Matthew who travelled with Stena Line on Stena Lagan
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"Easy and stress free family travel"

Using stenaline for our Ireland holiday was the easiest, most straight forward and stress free travel we as a family of 5 have ever experienced. We all enjoyed our travel experience with plenty to entertain the children and everything was clean and we'll maintained. The cabin was a definite thumbs up as we made the night time crossings. The correspondences from stenaline were great and punctuality was perfect. Would definitely use again and recommend.
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Reviewed by Yvonne who travelled with Stena Line on Stena Lagan
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"Good booking service "

Thank you for arranging our trip it all went perfect 🌟🌟🌟🌟🌟
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Reviewed by James who travelled with Stena Line on Stena Lagan
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"Easier on the ocean than in the streets finding the embarkation points"

Finding the embarkation points in both directions was anything but easy - some of the reasons being beyond Stena's control, others not: signage was inadequate, notification of road problems was given far too late. The noise levels in the cabin made sleep difficult and so rendered the otherwise high standards of decor and provision within irrelevant. Staff were generally helpful and pleasant. Parents abandoned their children to the play area and this made the comfortable seats located there a mixed blessing.
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Reviewed by Paul Wimpeney who travelled with Stena Line on Stena Lagan
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"liverpool to belfast"

booked in stena plus lounge had real relaxed crossing really enjoyed it service was impecable
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Reviewed by Kim who travelled with Stena Line on Stena Lagan
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"All fine "

Generally well pleased with all aspects.
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Reviewed by Richard who travelled with Stena Line on Stena Lagan
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"Long trip"

If you are taking your car over then the ferry is perfect for you. If you are a foot passenger it is a long and unnecessary journey. Next time I will pay the extra money or pay in advance to fly across so I don't have to have a 9 hour trip consisting of; a number of rude staff, limited options of food which is overpriced, TV's which don't have sound or subtitles on. They do have a good kids area to keep them entertained, however if you fly you won't need to entertain them for that length of time...
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Reviewed by Daniel who travelled with Stena Line on Stena Lagan
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"Peace and pleasure"

Staff helpful and pleasant. facilities cater for all needs. Traveling with a pet is testing because of having to put it into a cage. Stena lounge plus is good value for money and gives a safe place to leave bags. for security reasons give staff notice that you are leaving your bag so it wouldn't be considered a terrorist threat. Long journey but plenty to do on board. Happy memories.
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Reviewed by William who travelled with Stena Line on Stena Lagan
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"Armoy road races "

A very good crossing helpful staff and good food and facilities.
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Reviewed by Ken who travelled with Stena Line on Stena Lagan
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"Enjoyable"

My trip was good. The staff are very polite and the service is exceptional. All facilities are tidy and overall I enjoyed my journey and would recommend Stenaline.
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Reviewed by Rebecca who travelled with Stena Line on Stena Lagan
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"changed plans!!"

My first time using the Stena Birkinhead Ferry service!! have used other crossings to Ireland. Mainly Holyhead /Dublin Or Dun LeorY(WRONG SPELLING??)Always found the service very good, good times and very good helpfull staff. Will use again in the near future. Bob Douglass Derby
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Reviewed by Robert Douglass who travelled with Stena Line on Stena Lagan
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"Trip from Belfast to Liverpool"

Very well organised and no delays, staff very helpful and cordial
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Reviewed by Thomas who travelled with Stena Line on Stena Lagan
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"Great journey both ways"

What a great ship/ferry/staff/facilities. Had a great journey to and from Belfast. Staff were excellent and very helpful both ways. Had a laugh with them as well which was good for a change instead of staff running around not a acknowledging customers. Will be booking again for next month.
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Reviewed by Jonathon who travelled with Stena Line on Stena Lagan
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"Port facilities"

While the ferry between birkenhead and Belfast was excellent the same could not be said for the facilities at either ports but especially at Belfast where we were sent down a fence enclosed dead end where we were held for one and a half before boarding with no access to any facilities the whole experience was totally disgusting for modern travel and the amount of money we paid until you upgrade these port facilities I wouldn't consider using this route again despite the excellent ferry
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Reviewed by Roger who travelled with Stena Line on Stena Lagan
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"Stena. Liverpool to Birkenhead Ferry."

This was my first time traveling on this ferry for a long time, l found a vast improvement on boarding with the escalators it made things a lot easier. The overall state of the ferry was excellent, cleanliness was first class, the crew were fantastic and the seating was very comfortable. The food was eatable but cold. My only gripe was the cost of a cabin £5 from Belfast for a four berth and £25 from Birkenhead. I just don't see the logic there.
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Reviewed by Thomas who travelled with Stena Line on Stena Lagan
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"Pleasantly surprised..."

Wasn't really looking forward to an 8 hour crossing but in the end we really enjoyed the experience. The ship was clean and tidy with plenty to do. Personally I really enjoyed sitting reading in the comfortable surroundings. Food was also much better than expected. The veggie breakfast was very reasonable.
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Reviewed by Chris who travelled with Stena Line on Stena Lagan
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"A bit tired!"

Sadly our bathroom flooded when the majority of the family were in bed. The staff quickly located a replacement room. This room had an I flushed toilet and the bathroom door creaked loudly, resulting in very little sleep.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"nice trip"

the trip over on the boat and back was a 1 loved every moment of it
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Reviewed by Frances who travelled with Stena Line on Stena Lagan
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"Smooth punctual crossing"

Great having children entertained onboard the long 8 hour journey and especially the competition for Captain of the Day!!
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Reviewed by Sue who travelled with Stena Line on Stena Lagan
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"Hassle-free journey"

The staff were very friendly, we were quick to embark and disembark, and the ferry was comfortable and punctual. I didn't have a cabin, as it was a last-minute booking, but the chairs in the lounge were comfortable enough for me to nap in. The ferry would be improved by the presence of vending machines for snacks and drinks, especially for passengers on the night sailing.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Helpful staff"

We turned up to check in for out 10pm departure from Belfast to Birkenhead. Turns out we were meant to be on the 10am departure!! Staff worked hard to make room for us. Although there were no cabins available we were upgraded to Plus lounge and even managed a few hours sleep. Thank You Stena. Really appreciate your customer care. 5xxxxx
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Reviewed by Anna who travelled with Stena Line on Stena Lagan
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"Priority Boarding"

Nearly always when travelling to UK, I look forward to a night crossing in order to fully appreciate maximum daylight driving hours. Somehow this time I omitted to include Priority Boarding & Disembarkation when booking.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Very comfortable trip"

This was our first time to use a ferry with our own vehicle, and it was made very easy by staff both onshore and on the ship. Cabin with ensuite shower-room was comfortable enough, although it was a bit disconcerting to find bunk beds in what was classed as disabled cabin - should be made clearer on booking process. We ate in the coffee lounge on departing and in main restaurant on arriving - both meals adequate but a bit disappointing that coffee lounge coffee maker was broken. Thoroughly enjoyed the cinema showing (Sully). Ship was not too busy so plenty of room to move around and relax. Would especially recommend the experience against the hassle of flying.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Stena Ferries - Liverpool to Belfast Route"

Smart ships. High standard of cleanliness. Comfortable cabins that were spotlessly clean. Simple catering, nicely cooked food and served by friendly staff. Overall, although a long crossing (8 hours) it was a pleasant and relaxin experience.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Liverpool - Belfast"

Nice boat, very clean, hate the car going on the top deck in the open, dreadful to clean the windows after sun, salt and engine fumes. Crew very helpful but NOTHING to keep you fully occupied during the 7 hours day trip unless you like films and playing the game machines..... not my thing!. Should have hairdresser, nail bar, gym available. Would choose either overnight so could sleep the journey away or go the fast route from Holyhead/Dublin.
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Reviewed by Hazel who travelled with Stena Line on Stena Lagan
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"Travel to ireland"

On the outward sailing to belfast we were allocated room 511 for overnight sleep. This was absolutely horrendous as the noise was terrible it was like somebody was digging up concrete with a machine. The wife and I tried using earplugs but this was no good. Just could not sleep. At about 2.00 am decided enough was enough and went to find somebody to see if we could change rooms or change floor level. I found the night porter and explained the sI tuition and he came to our room and heard for himself the noise. This gentleman checked and told us there was a none showing by somebody and a room on level 6 was available. This we moved into from room 511 and had a very good few hours sleep before docking. Better late than never so they say. As for the breakfast it was disgusting. Worse I have ever tasted everything was rock hard and well overcooked. Would not recommend this or ever have it again.
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Reviewed by David McMillan who travelled with Stena Line on Stena Lagan
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"A very noisy cabin on my outward journey cabin 640 and dirty floor behind Your reference DFP1852492"

I travel approx 5 times per year with stenna line and have rarely any reason to complain. However on my outward trip from Liverpool Birkenhead on Tuesday 25th April my cabin 640 was unacceptable. The ventilation system rattled the whole night due something being loose which prevented me having a decent nights sleep.also the floor behind the loo in the bathroom was badly stained and unpleasant. I reported this to the manager in the morning who agreed this was unacceptable and my cabin should be refunded. I heard nothing and mentioned it again on my return and they said they would report it - i have heard nothing. This is not a good way to manage a regular customer.
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Reviewed by Derek who travelled with Stena Line on Stena Lagan
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"Smoothest crossing ever"

Travelled overnight from Birkenhead to Belfast and have to say, it was the smoothest boat crossing I have experienced. In addition the cabin was roomy (I know). The guys organising the vehicle loading (I was on a motorcycle) were very helpful, food in the restaurant was tasty and the general level of cleanliness was good
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Reviewed by Matthew who travelled with Stena Line on Stena Lagan
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"Excellent service"

This is the first time in many years that I have taken the car ferry from Liverpool to Belfast and would certainly use this service again. Embarkation was extremely smooth and efficient and within minutes of parking we were in the Stena Lounge where there was an abundance of refreshments available. The staff in the lounge were fantastic and nothing was too much trouble for them. We took time out to view one of the free films in the Cinema. The crossing was very smooth and we arrived on time and before long were on our way. I would definitely recommend Stena Line and will certainly use the service again. Having your car with you makes packing so much easier as you can take what you want, although in my wifey are maybe that wasn't a good idea!
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Reviewed by Brian who travelled with Stena Line on Stena Lagan
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"Recent Motorbiking trip"

Excellent quality of service from start to finish - recommended to anyone!! I had to change the day and also the Port with no problem and refund
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"Excellent journey "

I have 3 young children, this was the easiest journey I have taken to Ireland. There was a really quick turn around getting on and off and no wait for the cabin. The ferry was lovely and clean and had areas for the kids. I would definitely travel this way all of the time. Thank you.
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Reviewed by Nicola who travelled with Stena Line on Stena Lagan
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"Happy days "

Had a great trip, good crossing on time and plenty to do on board
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Reviewed by William who travelled with Stena Line on Stena Lagan
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"Wow! How things have changed..."

It's been a lot of years since I travelled Liverpool to Belfast, back when ferries were the poor relations of the airlines; in the intervening years I've used the Cairnryan/Larne route when travelling to Ireland which is so quick that the onboard service is hardly noticed, to be honest. So I wasn't expecting much when I booked Stenaline from Birkenhead to Belfast and just hoped that the 8 hours would pass quickly. But, what a surprise! I found the experience to be much more than satisfactory: a modern vessel, well appointed, clean (apart from some low-life chucking his brekkie in a urinal just before we docked - Stenaline can't be blamed for the thoughtless morons among us...), wholesome menu at a good price, texts to advise on departure times, etc and friendly staff. I booked into the Stena lounge both ways and it was very similar to an airline's executive airport lounge: quiet, comfy seating, complimentary drinks/snacks, waiter service for meals, newspapers & magazines, rolling TV screens. All in all, a very good experience. I'll use the route again, no question.
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Reviewed by James who travelled with Stena Line on Stena Lagan
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"Not over the moon"

On the overnighter to birkenhead, a couple with too many children were sleeping in the lounge. Two of these very small children bailed half the night. Cabins are too expensive for a few hours sleep. Food is very overpriced; it doesn't float my boat.
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Reviewed by Moreen McNally-McElroy who travelled with Stena Line on Stena Lagan
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"Not over the moon"

On the overnighter to birkenhead, a couple with too many children were sleeping in the lounge. Two of these very small children bailed half the night. Cabins are too expensive for a few hours sleep. Food is very overpriced; it doesn't float my boat.
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Reviewed by Moreen McNally-McElroy who travelled with Stena Line on Stena Lagan
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"return ferry trip Birkenhead - Belfast"

Very pleasant trip. We pre-booked the lounge and a lunch -well worth it. Boat is clean & well-maintained and the staff very helpful.
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Reviewed by William who travelled with Stena Line on Stena Lagan
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"Watch cabin choice on overnight ferries"

My wife has MS, travelling on 18/05/17 overnight to Belfast we had cabins in the 500 near the cinema! Thanks vibration and noise was horrendous! It made my wife I'll. If you walk from the coffee area towards the cinema you can feel the floor vibrating with mechanical noise. Even the cinema is a battle over the noise. The cabin shuddered and vibrated so bad we did not sleep until exhausted in the early hours. A frequent trave!port told us about the 600 cabins for the return journey, a day sailing. This was world's apart, minimal vibration and noise a very good experience! The food, drink and services were excellent. Shame on them for renting the 500 row cabins without a warning of the best cabins for less vibration and noise!
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Reviewed by Robert who travelled with Stena Line on Stena Lagan
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"Absolutely Excellent."

Very surprised by the service and quality on offer. I've used Ferries before, mainly Dover/Calais and Harwich/Hook but this ship was something else. Spotlessly clean all through. The cabins were excellent, plenty of room with shower and TV. Quite expensive but well worth it and i will use again, that's for sure.
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Reviewed by Paul Waghorn who travelled with Stena Line on Stena Lagan
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"Journey with stena ferries "

My trip home to Belfast was excellent the people at Birkenhead were so helpfull the trains where not running to Liverpool/Birkenhead but there was a bus suby they could not done enough for me to get me to the terminal 100% for them staff on & off the ship were so helpful I will b sailing with yourselves again Thankyou all for all your help Marshall Wylie
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Reviewed by Marshall who travelled with Stena Line on Stena Lagan
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"Both crossings"

💯 %
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Reviewed by Jeremy who travelled with Stena Line on Stena Lagan
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"stuck on board"

Boarding - fantastic. Also room change very easy. Staff were delightful, friendly and professional. Room good but no control of temperature. Food - good quality, bar staff very friendly and happy. Getting off - abysmal! Clearly all the private cars were held on board while the crew offloaded the trucks. No control so people started their engines producing pollution - very unpleasant as we had to have our windows open as no air-con.
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Reviewed by Peter who travelled with Stena Line on Stena Lagan
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"Very relaxing way to visit Belfast."

The 8 hour sailing seems long but it was so relaxing. The food on board was very reasonable. Cabins were good for an afternoon nap. Docks very close to central Belfast.
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Reviewed by William who travelled with Stena Line on Stena Lagan
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"Very good "

Really enjoyed my trip , staff was very friendly and polite especially Collette on the cafe . She was very nice to chat to . My First experience on the ferry Look forward to my next trip 👍 Food was yummy and a free cinema win win 👍🌊🚗💤
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Reviewed by Steffanie who travelled with Stena Line on Stena Lagan
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"Belfast trip"

Very nice sailing and good staff
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"Star rating"

Excellent all round experience. Staff very helpful and friendly no complaints .
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Quiet and comfortable ferry ride from Belfast to Liverpool"

Happy to choose a stay in a family suite by night ferry ride from Belfast to Liverpool. We had a good rest in the cabin after taking hot showers. The ship travelled quietly and the ride was so comfortable. The staff were professional and kept in time.
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Reviewed by Suet Lai who travelled with Stena Line on Stena Lagan
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"Fabulous journey "

We had a fabulous journey over to Belfast. Staff were very helpful, ship was clean
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Reviewed by Marie who travelled with Stena Line on Stena Lagan
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"A pleasant and relaxing journey"

The ferry was on time for both the directions. The on-board sitting arrangements at the public lounge area was very good. We had lunch on the ferry within reasonable price. The customer loyalty program based on purchase points is appreciable. The sitting chairs were comfortable. We felt safe during the journey. Stewards were working hard on the car deck to arrange the car in proper order during checking in and checking out. There were enough information about the ferry to follow.
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Reviewed by Susmit who travelled with Stena Line on Stena Lagan
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"Good trip - long crossing"

This crossing always seems to take forever so book a cabin! On board children's entertainer was superb.
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Reviewed by James who travelled with Stena Line on Stena Lagan
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"long crossing to England "

First time crossing from Belfast to Liverpool, was not looking forward to 8 hours on a ferry, I normally travel from Larne to Scotland then drive to the midlands, it's a little quicker although to be truthful is more stressful, the ferry has great facilities on-board and food a actually to a very high stranded, if a little expensive it's easy to spend £80 on the one leg of the crossing if you don't prepare, hot drinks are have price the second time you purchase additional tea or coffee, for me the experience was extremely enjoyable and pleasant, time spent on the ship was significantly enhanced by the ships staff on both sailings both helpful and accommodating to any request, so highly recommended, just one star off the way we taken off the ship when we landed in Liverpool 25 minutes wait on the top deck of the ship,
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Reviewed by Gerry who travelled with Stena Line on Stena Lagan
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"My last trip"

It was great!
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Reviewed by Juan Jose who travelled with Stena Line on Stena Lagan
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"my trip for business didnt feel good"

I was traveling for Business start of a job on the following Monday but I have to say my to Liverpool was awfull so much so was nearly sick, First you are greated with the staff telling your we small 1.4 engine car needs make it up a large ramp which my clutch started to smell like was burning. Then you are stuck in a cabin next to the engine which was so noisey i asked to be moved that was cabin 500 then cabin 600 was to high that it swayed with the wind and every crack of the water. Staff answers ships virbriate now I have to say this the staff were lovely but when you could get a better sleep on the sofa's near guest services it really does bog the mind what they do with the money they earn on these trips shouldnt some of it be put back into a aging vessal I only got the refund for the cabin and not the £110 for the whole journey which i felt i deserved to get.
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Reviewed by David Buckley who travelled with Stena Line on Stena Lagan
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"Thank you for safe and convenient transportation!"

I traveled with two friends. We were very satisfied. Thank you very much!
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Reviewed by Marek who travelled with Stena Line on Stena Lagan
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"Okay but could improve"

The ferry was late leaving as it was late in, the cabin smelled of smoke (despite no smoking allowed) so previous occupant must have smoked in the cabin before us. The cabin on the way out was close to the engines so exceptionally noisy and the food is just not healthy. On our return, we went straight to the cabin and didn't bother using any other facilities. Staff were lovely though and very helpful.
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Reviewed by Ciara who travelled with Stena Line on Stena Lagan
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"Cabin noise was terrible!"

We have travelled many times with stena and always tell people how comfortable the cabins are and that you can be guaranteed a good nights sleep onboard. Not this time! Our recent trip between Liverpool to Belfast was terrible. We had no sleep at all due to a constant knocking sound in our cabin. This will make me reconsider when choosing how we travel in the future.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Exciting trip for the kids!"

I was travelling with 3 kids and they loved it. Definitely get a cabin if you are doing the overnight with children. It's not a cheap way to travel to Ireland (easyjet was cheaper and a lot quicker from London), but the kids definitely preferred the excitement of going this way, and of course we were able to take the car.
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Reviewed by Claire who travelled with Stena Line on Stena Lagan
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"Stenna trips"

Had to travel by car from belfast to spain decided on stenna as port was 2mins from road. The belfast ferty is a small operation and wad fairly well organised, embarcation and disembarcation was slow ; the accommodation was clean had a good nights sleep. The portsmouth santander ship was very well organised, very clean and quiet , crew efficient, embarcation and disembarcation was very slick and fast, cabins very clean and quiet good nights rest. definately a goodd experience.
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Reviewed by Stephen who travelled with Stena Line on Stena Lagan
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"Everything you need "

Excellent facilities for adults and children cosy cabins and comfortable beds. Cinema game consoles and bar and restaurants. Will be travelling again no doubt.
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Reviewed by Keith who travelled with Stena Line on Stena Lagan
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"Pleasant sailing"

Good selection of food staff friendly cabins spacious and very clean will use again soon
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Reviewed by Martin who travelled with Stena Line on Stena Lagan
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"Liverpool to Belfast return"

Accommodation brilliant. Food abs gorgeous. Staff couldn't do enough for you. I would recommend this to anyone anytime. Really enjoyed the trip both ways. There was a delay coming back but we were very comfortable in waiting area. Free tea and coffee provided.
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Reviewed by David who travelled with Stena Line on Stena Lagan
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"Sailing "

I had a very good day of sailing from Belfast to Liverpool. I enjoyed the facilities that the ship provides, i.e. the bar,the cinema and the quality of food provided in the restaurant.
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Reviewed by Simon who travelled with Stena Line on Stena Lagan
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"Review"

Facilities are brilliant, food was lovely the kids play area was a life saver on such a long trip but i think its ridiculous that i was offered a cabin for £70 at the service desk going to liverpool and on my way back to belfast i booked a cabin early for £25 and got the exact same cabin
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Reviewed by James who travelled with Stena Line on Stena Lagan
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"Beat the Storm"

I was booked to travel on the day Storm Barbara was meant to hit. I went to ferry the night b4 ,and was able to get booking changed no problem. The journey itself was good, had a drink, some nice food. Found a spot to sleep. My complaint would be that it gets pretty cold once every1 have gone to their cabins. I,d recommend bringing a blanket if you arent getting a cabin. Apart from that the ship has everything you need for a pleasant journey.
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Reviewed by Susan who travelled with Stena Line on Stena Lagan
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"Winter travel"

I was in The Stena Plus Lounge and on the outward journey we had an amazingly helpful steward who saw to our every need. Sadly on the way home it was two different people who cleared dishes, replenished food but made no eye contact and did not enquire if we needed food. I understood that you ordered food and it was brought to you as indeed it was on the outward journey, but generally people went out and bought their food from the hot counter. As a woman in her 70's travelling alone for the first time, I was apprehensive about carrying hot food on a moving ship and therefore went without a meal and just ate the complimentary food. Apart from that, I had an enjoyable experience.
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Reviewed by Beverly who travelled with Stena Line on Stena Lagan
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"Shirley & Paula"

Excellent service, well worth booking a cabin Staff very helpful, good bargains in the shop on our way home after Christmas. Getting onto ship pretty well organized. Will use again , although quite expensive but convenient. Catering simple but pretty good. Punctuality good, cleanliness good.
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Reviewed by Shirley who travelled with Stena Line on Stena Lagan
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"very good service"

this service is great, it was my first time and i was travelling as a foot passenger so it was quick and easy to get through and i was soon waiting in the check in lounge comfortably before being brought to the ferry by boat. The service, however, is very long but for the price comparison to flights around the festive period when i travelled i didn't mind this. The wifi was very slow so I couldn't use it to watch anything on my laptop, but the ferry actually did have a cinema room screening good, new movies which i thought was very good! The food was very reasonably priced and delicious as well. Overall I had a very enjoyable journey and will definitely consider travelling by ferry again.
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Reviewed by Bonnie MacRae who travelled with Stena Line on Stena Lagan
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"Staff make it pleasureable. "

Very helpful staff. I was unwell during my return journey and was looked after very well by the Café operator and another member of staff.
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Reviewed by George who travelled with Stena Line on Stena Lagan
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"Excellent journey"

A great experience with no problems whatsoever. Years since I have travelled by boat but what a change. Staff very friendly, amenities excellent and the food was very enjoyable. I slept soundly in a very comfortable bunk bed. Thank you all.
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Reviewed by Violet who travelled with Stena Line on Stena Lagan
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"Great voyage and service"

Cabin on the trip out was functional and reasonable space Stena Plus lounge on the return trip was quiet and the service from Norman excellent
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Reviewed by Mike who travelled with Stena Line on Stena Lagan
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"Liverpool to Belfast"

Great trip, would reccommend getting a cabin if you have kids as the trip is really long, great cinema and food, staff were lovely and very friendly. The ship was very clean and boarding on and of was easy and well thought. Great trip.
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Reviewed by Deborah who travelled with Stena Line on Stena Lagan
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"Stenna"

I have recently travelled between Liverpool and Belfast. My journey on the ferry was a pleasure, and the staff were helpful and friendly
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Direct Ferries "

I would like to thank Direct Ferries for a great service, changed my booking without fuss or problem, Comfortable cabin on the ship and good service, smooth crossing, Definitely be using Direct Ferries again. Best Regards Eddie
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Reviewed by Edward who travelled with Stena Line on Stena Lagan
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"Very Good"

Return trip and both journeys were very good. Security was very thorough especially on full laden vehicles. Check in was very swift.
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Reviewed by Mark who travelled with Stena Line on Stena Lagan
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"Impaired mobility"

My friend has impaired mobility. We didn't expect not to find a lift! With great effort she had to master the large and for her steep stairs in order to get to the restaurant. In the morning we therefore didn't take any breakfast but went from our cabin straight to the car deck on the same level.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Great service "

Great service and the bedding in the cabins was absolutely spotless clean!
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Reviewed by James who travelled with Stena Line on Stena Lagan
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"Crossing the Irish Sea"

Our trip on the Stena Lagan was very comfortable, the assigned cabin was spacious and clean, there was a bunk bed and bathroom and a television.
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Reviewed by Thomas who travelled with Stena Line on Stena Lagan
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"a great service"

8 hours seems a long time for the crossing but thanks to great on board facilities and very friendly and professional staff, the time went quickly and I was well enough refreshed on arrival to do a full day's work
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Reviewed by Paul who travelled with Stena Line on Stena Lagan
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"excellent "

Excellent
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Reviewed by Alexander who travelled with Stena Line on Stena Lagan
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"Feel deceived"

The free wifi has emails, Facebook etc all blocked and what is available is so slow it is useless. My sons were very unhappy! The complimentary fruit bowl in our cabin was 2 cheap versions of fruit winders which were awful. The cups of tea in the cafe were overpriced but you could get a half price second cup with your receipt, the first cup was so awful we took one sip and left it. On the positive side our comfort room was very clean with comfortable beds and the restaurant food and service were very good. We had an overnight cabin one way and a cabin for our daytime return, without our cabin to relax in it would have been awful sitting in the cafe or restaurant for 8 hours as there is nothing to do (why people need wifi that works) and the chairs are not very comfortable for long periods of time.
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Reviewed by Susan who travelled with Stena Line on Stena Lagan
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"Well Done! "

Thanks for the great journey! Your ferry was one of my favorite things about my vacation! I enjoyed every minute on board. We had food from the cafe. It was pretty good but I'm not sure how the restaurant was. Thanks again!
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Reviewed by Lastashia who travelled with Stena Line on Stena Lagan
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"Ferry to Belfast "

Thank you Stena for a good service and comfort on my crossing to Belfast. Your staff made me feel relaxed and your cabins was very clean and tidy and comfortable.
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Reviewed by David who travelled with Stena Line on Stena Lagan
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"Liverpool Birkenhead and Belfast"

Could not fault any part of our crossings, boarding, cabins, food, children's entertainment and staff all first class. Looking forward to doing same journey again - thank you for adding to the enjoyment of our holiday.
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Reviewed by David who travelled with Stena Line on Stena Lagan
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"Liverpool to Belfast on Stena line"

Really great way to get to Northern Ireland. The staff are so polite and helpful. The food is fine and reasonably priced. The cabins are clean and the whole experience made us feel on holiday as soon as we boarded.
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Reviewed by Anna who travelled with Stena Line on Stena Lagan
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"The best way by far by car to NI"

On the way out I sailed overnight. I had a great meal which was good value and can't say much about the rest of the trip as I slept through it in a very comfortable cabin. On the way back I booked the Stenna Plus lounge. Again excellent value offering comfort and relaxation in equal measure. I would not hesitate to book this crossing again.
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Reviewed by David who travelled with Stena Line on Stena Lagan
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"Excellent trip"

It was such a pleasant and easy way to travel, apart from getting lost in Liverpool lol. Had a cabin which was brilliant which I went straight into and watched TV. Very comfortable night sleep, had shower and drove off. Both ways perfect except for one blip on return journey where the seat was missing from the cabin. But otherwise no complaints at all.
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Reviewed by Gil who travelled with Stena Line on Stena Lagan
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"liverpool to belfast"

Very pleasant journey..food was very good..thank you
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Reviewed by Darren who travelled with Stena Line on Stena Lagan
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"Recent trip"

All fine. Had an ill child with us, purser very helpful. Food good and reasonably priced. Coffee excellent!
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Reviewed by who travelled with Stena Line on Stena Lagan
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"My Experience with Stena line from Birkenhead to BelfaST"

We enjoyed the ferry travel, would recommend
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Reviewed by Anil Kumar who travelled with Stena Line on Stena Lagan
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"Family break"

Stress free journey, cabins were very comfortable ,food was really taste & we'll presented
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Reviewed by Marcia who travelled with Stena Line on Stena Lagan
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"Helpful staff and crew. "

I am a disabled traveller and walk with a crutch. I informed Stenna line of this when booking and they gave me priority a boarding pass which meant that I was able to park on board the ship next to the lift / escalator which makes my journey much easier and less stressful. I also reserved a cabin for the overnight crossing and was initially allocated one up some stairs but passenger services were very helpful and swapped the cabin for a more accessible one that avoided the need to use stairs even though the ship was full that particular night.
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Reviewed by Stephen who travelled with Stena Line on Stena Lagan
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"comfortable journey"

Had a great trip over to Liverpool, boat was on time, with quick access and exit. Cabins was very comfortable.
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Reviewed by Alister who travelled with Stena Line on Stena Lagan
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"Great trip"

My wife and I went over to Liverpool from Belfast to pick up some of our sons belongings as he is moving back to NI. We were very happy with the friendliness of the crew, the standard of food and the sleeping accommodation - it was the same on the way back - from the time we got on the ferry we were able to relax and enjoy the experience. We rarely travel by Ferry now, usually choosing to fly to where we want to holiday - but this has made us think again - we certainly would look forward to travelling with you in the future.
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Reviewed by Richard who travelled with Stena Line on Stena Lagan
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"review"

good
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"First ferry from Birkenhead!"

All staff were friendly and helpful, both at the dock and on-board. Plenty of places to sit and relax, food on-board was of a go standard and fairly reasonably priced, given that we were a captive audience. Atmosphere on-board was pleasant and relaxing (state of sea on both trips could be described as millpond-like, which helped). Ferry departed and arrived to schedule on both trips. Although this journey takes 8 long hours, it is made to be pleasant and relaxing. I'd do it again!
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Reviewed by Lesley who travelled with Stena Line on Stena Lagan
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"Not just transport; it's part of the holiday "

Two excellent overnight voyages across the Irish Sea; lovely cabin (well worth the money), and it really felt like part of the holiday, not just travelling to get there.
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Reviewed by Rachel who travelled with Stena Line on Stena Lagan
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"A new life"

Used the ferry to bring my car and belongings over to the mainland. I picked this route as it meant I only had 3 hours driving instead of 8! Booked a stena plus seat as opposed to getting a cabin. This is an area of the boat which you need a code to get into. Once in you have access to 2 large TVs and food and drinks which change throughout the day. If you want any meals Norman looks after this as you do not need to leave this area. It was a very comfortable crossing. I would use them again.
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Reviewed by Lynne who travelled with Stena Line on Stena Lagan
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"Our trip to the Giants Causeway in May 2016"

Because of the wish to have our car available we decided to use the Ferry from Birkenhead to Belfast and back. We went on the Thursday and returned on the Sunday both day time sailings. Directions provided to get to the two ports were clear but the added Sat Nav was good as a back up. Booking in online for the initial tickets was okay as it was at the two ports. Timings to arrive at each port meant that we had to leave home at 6.00am but the drive to Birkenhead was made in very good time. That from Bushmills back to Belfast was also made in good time. Boarding was fine and the lounge on each crossing was comfortable which it needs to be for the two 8 hour crossings. 'Norman' our staff in the lounge on the way out was very attentive. The return trip was much busier and we did not see very much of the lounge staff. Overall a good way to get to Northern Ireland from Derbyshire.
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Reviewed by Malcolm who travelled with Stena Line on Stena Lagan
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"Stena Lagan"

Super smooth crossing, large well equipped cabin, I wouldn't hesitate to use or recommend this ferry or the crossing
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Reviewed by Roger who travelled with Stena Line on Stena Lagan
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"Saved time and money"

We used directferries to book sailings from Liverpool to Belfast then Belfast to Cairnryan. This was cheaper than using the ferry company's own website which also didn't allow for us to put two routes on one sailing. Have used direct ferries before and saved money. It's time for Stena to replace the Liverpool Belfast Stena Lagan. Although they've given it a makeover and put in an escalator from the car deck (which is very good), it needs a ship with better stabilisers for such a long journey. Club Lounge was very good and we also took a cabin which was neat but could do with more facilities. Superfast VII is an excellent ship. It's spacious, got lots to do and would actually be ideal for the long run on the Liverpool Belfast sailing. We used the Club Lounge again. It really is worth the extra money. Lovely sailing.
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Reviewed by Andrina who travelled with Stena Line on Stena Lagan
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"Belfast/Birkenhead-April 2016"

It had been such a long time since I had last travelled with Stena Line and I admit I was not looking forward to the journey. Apart from the car boarding process, when I encountered a rather steep ramp to get the car up the required level (daunting to say the least!), the general embarkation was stress free. The very helpful staff made sure I was directed to the right cabin and I was pleasantly surprised at the standard of accommodation. I had booked rather late and had to accept whatever cabin was available - but if my cabin was basic, it was pretty good for that. Clean and comfortable. I would like to thank the staff at Birkenhead though on my return journey. I explained to the ground crew that I couldn't face the thought of driving the car up the steep ramp again. Not a bother - I stayed on the 'bottom' level, although I was advised that this was only possible due to the reduced number of vehicles booked for that trip. It was much appreciated.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Great journey"

can I just say I have never been so impressed with a boat journey as I was on this one. Firstly the food was perfect and the staff were truly amazing, always smiling, most helpful and accommodating and I will now regularly use this boat. You have made a stenaline customer for life. My thanks to the captain and crew and especially the chef
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Reviewed by Craig who travelled with Stena Line on Stena Lagan
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"Great way to go"

We took the dairy ferry from Liverpool to Belfast. Merry relaxing and comfortable.m Inrecommend it. Will expand my Use of ferries when I can if they are all as nice as this one
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Reviewed by who travelled with Stena Line on Stena Lagan
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"good entertainment"

My 2 daughters enjoyed the company of the entertainer man he kept them amused through the long 8hours on ferry. We are regular passengers on stena line it was the best entertainment for my kids to relieve my ideas to amuse them on the long journey. He was friendly and took an interest in adults as well as kids involving magic tricks which was excellent and my girls loved the glitter tattoos (so did I haha) Friendly reception staff. Disappointed in the cinema the films were for all over 12s and nothing for my kids under 12 which they wanted to watch in cinema especially when it was easter holidays could have been something for all age groups.
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Reviewed by Julie-ann who travelled with Stena Line on Stena Lagan
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"Excellent"

Excellent cabin, good film, calm sea, we were in good hands.
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Reviewed by Margaret who travelled with Stena Line on Stena Lagan
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"an enjoyable trip"

Weather was very good ship was very clean a most enjoyable trip
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Reviewed by Paul who travelled with Stena Line on Stena Lagan
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"Sailing away"

The Belfast/Birkenhead service is vastly improved. Five of us went across on our way to South Wales, the accommodation was clean and comfortable and the food excellent. We arrived in the morning refreshed and ready for the road. wHat more could anybody ask for. Thanks Stena.
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Reviewed by Ronald who travelled with Stena Line on Stena Lagan
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"Travel"

Stena kept me up to date with changes and my sailing was brought forward with out any fuss. The cabin was excellent, staff pleasent and facilities good.
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Reviewed by Terence who travelled with Stena Line on Stena Lagan
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"Great Smooth sailing and service "

Great service, efficient and on time with friendly staff
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Reviewed by who travelled with Stena Line on Stena Lagan
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"My trip"

Very pleasurable trip, all staff very friendly and helpful, would travel this way again definitely.
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Reviewed by Paul who travelled with Stena Line on Stena Lagan
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"Highly recommend "

We chose this route as an alternative to the usual Holyhead-Dublin route. We would highly recommend this more rest time, quick service and we were given vouchers to spend due to delay on the way home.
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Reviewed by Keith who travelled with Stena Line on Stena Lagan
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"Friendly"

Very nice peaceful trip both ways,with very friendly and pleasant staff.
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Reviewed by Charles who travelled with Stena Line on Stena Lagan
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"Great Service"

So easy to check in good facilities on board would use again
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Reviewed by Stephen who travelled with Stena Line on Stena Lagan
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"Enojoyable experience"

We done the over night boat from Liverpool to Belfast and hired a room which was very comfortable though the bathroom/shower very small. If had to make that trip again would recommend this boat and room (family room)
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Reviewed by Kevin who travelled with Stena Line on Stena Lagan
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"Stena belfast to Liverpool "

Great trip. Like a cruise!!
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Reviewed by Neil who travelled with Stena Line on Stena Lagan
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"Great Trip"

A very relaxing, punctual service. Would travel this way again
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Reviewed by who travelled with Stena Line on Stena Lagan
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"recent Li verpool Belfast return crossing"

The ferry crossing was very good. Cabin clean and comfortable and on board facilities were very good.
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Reviewed by Pat mcveigh who travelled with Stena Line on Stena Lagan
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"Liverpool uni trip"

Fantastic service Definitely use again Cabin that we had was clean and very comfortable
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Reviewed by Gillian who travelled with Stena Line on Stena Lagan
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"Enjoyed my crossings,very impressed"

I have travelled extensively on ferries throughout Europe and was impressed with the Stena Lagan. Although not a large ferry the food available was very good and reasonably priced,the cabins more spacious than many I have used . The staff were professional and friendly,I enjoyed my crossings.
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Reviewed by Paul who travelled with Stena Line on Stena Lagan
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"Belfast _ Birkenhead"

Our recent return trip from Belfast was efficient and hassle-free. The staff at the docks and on board the boat were friendly and helpful and the crossing was smooth and the timings accurate. We paid extra for a place in the Stena Plus lounge with unlimited beverages, snacks and newspapers. As usual, the trip was a pleasurable experience.
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Reviewed by Colin Rampton who travelled with Stena Line on Stena Lagan
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"Overnight sailing"

Overnight sailing worked well for us and 4-berth cabin for the two of us was great as had good sized single beds to sleep in.
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Reviewed by Barry who travelled with Stena Line on Stena Lagan
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"Ferry across the Mersey"

My 1st crossing on Birkenhead to Belfast ferry, a very pleasant experience.
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"Bon voyage "

Our trip was very enjoyable The staff were very helpful and the kids love it
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Reviewed by Fergal who travelled with Stena Line on Stena Lagan
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"Liverpool to Belfast"

Food and crew fantastic. Cabin so noisy even with earplugs.
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Reviewed by Andy who travelled with Stena Line on Stena Lagan
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"Nice ship plenty of space"

Nice ship plenty of space for every one
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Reviewed by Liam who travelled with Stena Line on Stena Lagan
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"Excellent"

This was a fantastic fuss-free way to travel and a way that we'll be using again.
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Reviewed by Bethany who travelled with Stena Line on Stena Lagan
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"Smooth as silk"

Our ship arrived on time. Boarding was straightforward and we got to our 'accessibility' cabin. This was the only downside in our experience. It was a cabin with bunks! The accessible feature was the shower door, which had no lip to step over. We were able to swap for a family cabin with 2 beds on the floor. This was actually far more 'accessible'. The night crossing was exceptionally smooth and we arrived on time for our onward journey. The return journey was similar; we had to swap cabins again! Stena - please provide 2 beds on the floor of an accessible cabin.
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Reviewed by John Arnold who travelled with Stena Line on Stena Lagan
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"Holiday"

Thanks the trip over was great friendly staff great entrainment for kids had a really nice time
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Reviewed by Walter who travelled with Stena Line on Stena Lagan
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"Perfect crosssing"

Pleasant way of traveling with all necessities onboard.
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Reviewed by Marc who travelled with Stena Line on Stena Lagan
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"Go Stena!"

Great service, wonderful staff.
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Reviewed by Aidan who travelled with Stena Line on Stena Lagan
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"I enjoy this trip"

I'm sure many would look at the 8 hour timing & think again. However when you've a young family, the soft play, cinema, making friends with other kids & on-board children's entertainer lets you sit and relax most the journey.
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Reviewed by Bernard who travelled with Stena Line on Stena Lagan
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"Belfast Liverpool overnight "

Excellent friendly service - punctual, clean and very friendly professional staff - what more could you ask for.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"very good"

Very good sailing cabins r excellent very clean will definitely choose again
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Reviewed by Andrew who travelled with Stena Line on Stena Lagan
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"Relaxing way to travel"

This service was a very relaxing way to travel to northern England and with much less driving as opposed to the Scottish route from Belfast. The ships were clean and tne berths we booked for both journeys were comfortable. The staff were all polite and helpful and the food edible but a bit on the expensive side.
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Reviewed by Ronald Eakin who travelled with Stena Line on Stena Lagan
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"Birthday trip"

The ferry has everything you could want and the cabin was clean and spacious. Only disappointed that you had to leave your cabin at 5.30am and did not get back to the car till nearly 6.30am
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Reviewed by Sylvia who travelled with Stena Line on Stena Lagan
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"enjoyed our journey"

We are never disappointed with our Stena Line journeys. Although we don't get a berth, we do get a sleep in the lounge area.
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Reviewed by Gladys Heading who travelled with Stena Line on Stena Lagan
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"Great Service"

Another good crossing, this is our preferred route to see family in NI. Good time keeping, friendly staff clean, comfortable journey.
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Reviewed by Maggie who travelled with Stena Line on Stena Lagan
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"Loved the trip "

Loved the trip! Been along om the boats 3 times now and I can't fault the service. Lovely staff, comfy cabins and great sea views. It's such an experience and is great even with anxieties of sailing. The only thing I would say to improve is the kennels. I had to bring my cat and her kittens this trip and the kennel was cold, dark and noisy. I wouldnt pay £15 for one again but it did the job,they were safe and had water supplied so they were able to travel safely. Overall a lovely experience.
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Reviewed by Sammie who travelled with Stena Line on Stena Lagan
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"Great Crossing"

Right from the checkin the service was just fantastic.The cabin was super all than was ever needed for the crossing. The service and quality of food and drink was also excellent.
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Reviewed by John Hollowell who travelled with Stena Line on Stena Lagan
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"Excellent value"

Enjoyable and restful as we live near to Birkenhead.
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Reviewed by Iris who travelled with Stena Line on Stena Lagan
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"Great experience"

Clean, efficient boat, helpful staff, good entertainment for kids.
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Reviewed by Susie who travelled with Stena Line on Stena Lagan
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"Northwest 200 (2015)"

Will sail with Stena Line again great voyage stable ship clean and very good food.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Irish trip"

Lovely staff made the journey vey pleasant. Nothing too much trouble for any of them
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Reviewed by Helen who travelled with Stena Line on Stena Lagan
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"Relaxing "

First time me and my son took this route to a football match we found it very relaxing the cabin was comfy and as enabled me to save money on a hotel.
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Reviewed by Nigel who travelled with Stena Line on Stena Lagan
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"Good staff"

From the docks to being on board, the staff are excellent. Plenty of sport for a long journey
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Reviewed by Malcolm who travelled with Stena Line on Stena Lagan
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"My experience"

The club lounge was very cold. Staff had to get my wife a blanket and a heater for lounge. I had to park my car on top deck which meant it was covered with dirt /salt at the end of journey. I had to pay to get it washed. Is there a reason that cars are parked on top deck? We then had to wait approx 30mins after ship had docked before we were allowed to disembark. The only positive thing i can say about the journey was the staff, they were brilliant and very helpful.
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"Great trip"

Would do it again first class experience
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Reviewed by Malcolm who travelled with Stena Line on Stena Lagan
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"Liverpool Belfast Return "

Great way to travel to Belfast, a smooth operation no hassle. Boarded quickly. Very comfortable well appointed cabin. Good nights sleep both ways arrived well rested. Couldn't ask for more.
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Reviewed by Kenneth who travelled with Stena Line on Stena Lagan
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"Belfast/Liverpool Ferries"

Generally we had a good experience. The two ships have been extensively refurbished since we last used this route & are much better. Catering was reasonably priced & the quality of the food matched this. The ships were punctual. The cabins were clean & comfortable. The only criticisms we had were the lack of clothes hangers & the lack of a waste bin on the return journey in our cabin which we reported to staff. For Information of other foot passengers we paid a taxi fare from Birkenhead to Liverpool Lime Street of £15 which included the Mersey Tunnel fee.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Good trip as always "

Good trip as always - Belfast to Liverpool. Smooth process and comfy cabin
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Reviewed by Simon who travelled with Stena Line on Stena Lagan
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"belfast to birkenhead"

almost excellent crossing room was excellent small but clean and warm lounge area very nice food brilliant even the food prices were fair, only negative on our trip was the European man who was parking the cars on number 6 deck he didnt make his instructions clear at all if he spoke in sentences instead of the odd random word then it might have been better and the fact that he was getting annoyed with us for not understanding him was a joke. other than that very good better than we expected.
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"Customer service "

Very good all round! I was caught up in traffic and missed early Ferry very understanding offered other routes. Took evening Ferry and only paid a small fee.
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Reviewed by Christopher who travelled with Stena Line on Stena Lagan
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"Great start to holiday."

We crossed on the Saturday overnight sailing on an evening of gales and heavy rain. We expected an uncomfortable night. What an unexpectedly good experience our sailing proved to be! Comfortable bunks in a well equipped little cabin with en suite. The boat offered great facilities for travellers from meals, drinks to television areas. We will definitely travel to the mainland by Stenaline again. It was value for money and convenient.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Nice but noisey"

I was quite happy overall with the ship the food was ok I only had a bar snack but it was fine not gourmet but I wasn't expecting that, The ship and my cabin where clean and tidy, happy enough so far, however when we got underway the noise in my cabin was loud (I was in cabin 500 towards the back) and I have to say it was noisy I tried the ear plugs and that didn't make any real diffreance I did pop down to watch the film but left part way though as I couldn't really hear the dialog so back to my cabin to spend the next few hours trying to get some sleep ( I only got a couple of hours)so my next day seeing customers was quite tough. However I would just say I got a forward cabin on the way back and slept much better so its where you get your cabin I would use this overnight service again but I would look for alternatives first Finally I would just point out that I would be very happy to use Stena line again as I was pleased with everything apart from the noise
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Reviewed by Gary who travelled with Stena Line on Stena Lagan
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"Very Good"

The Crew were very helpful and the ship was clean and on time.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Stena Lagan - Good Trip"

I travelled Belfast-Liverpool on a Tuesday. I paid for the Stena Lounge facilities, but needn't have bothered, because there were very few passengers, though it might well have been a different story if the ship had been busy. Check-in was painless, the trip was fine, the cabin was clean, the food was good, the staff were good. The only (very minor) criticism was that it seemed to take a long time to start disembarking the 20 or so cars on the top deck after we had docked in Liverpool, but no doubt there was a good reason for this. I would happily take the same crossing again.
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Reviewed by Dennis who travelled with Stena Line on Stena Lagan
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"Satisfied Customer"

My son, grandson and I crossed to Birkenhead on a recent Friday night and returned to Belfast overnight on Saturday. We had a cabin both ways.We found facilities on board - restuarant/bar to be first class, and enjoyed relaxing in a comfortable lounge. Cabins are small but adequate. Staff were helpful as and when required.
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Reviewed by Pat who travelled with Stena Line on Stena Lagan
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"Why Stena?"

For many years - holidays, university and friends - we have chosen Stena for its ease of booking, friendliness, cleanliness and dependability. Recently, on Saturday, November 22 my wife and I travelled from Belfast to Birkenhead, and returned home on Sunday, 30th. My wife suffers from Alzheimer's, and for a little more privacy I had booked us into the Super Lounge for both trips on which the female attendant, Liza, quickly and with considerable skill assessed our slightly difficult situation. She made my wife feel very much at home, which helped me to relax, and with the help of the male attendant gave us both the best possible attention. This made our trips very memorable, and in spite of a problem with one engine on the outgoing journey, it was a wonderful reflection on the excellent service which we have come to expect from, and why we will always choose Stena.
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Reviewed by Eddie who travelled with Stena Line on Stena Lagan
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"Recent trip"

Great trip - we arrived at port early and were able to board and get settled in our cabins. Food on board was great - we had dinner and back in cabins to settle for the night all by the time the ferry was pulling out of the port. Would def recommend to others.
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Reviewed by Briege who travelled with Stena Line on Stena Lagan
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"Very helpful staff"

Due to the vagaries of the M62, we were late getting to check-in. We were getting very stressed and I would like to especially thank Sam who rang to find out where we were and then talked us calmly through the route to the ferry. It was entirely due to him that we made our crossing.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"To Birkenhead and back again."

I travelled Friday overnight to Birkenhead.This was the first time I had used this company and hadn't used a ferry for over ten years. I purchased a seat in the lounge.I later wished that I had booked a berth for the trip as I was travelling to London the following day.The lounge was comfortable and the steward attentive and courteous.I found the food good.The trip was pleasant which was broken up by watching a free film show.Unfortunately I was parked on the upper deck at the front and ended up being the second to last car off the ferry,but only one person can be first off. I caught the Thursday 10.20 ferry back to Belfast. Once again I purchased a ticket for the lounge. Although this was a different ship I found that the standards were the same. I will be using this ferry company again.
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Reviewed by Alan who travelled with Stena Line on Stena Lagan
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"thanks!"

thanks to company and crew for a pleasent eight hour crossing.
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Reviewed by Eddie who travelled with Stena Line on Stena Lagan
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"Ferry to Belfast "

I would like to thank Stena Line for there first class service that I recived on my recent trip to Belfast, the staff were all exstreamley helpfull and the cabin was very clean and suitable. Will defnatley travel again with Stena
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Reviewed by Geoff who travelled with Stena Line on Stena Lagan
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"Nice way to get to belfast!"

This is a nice and easy way to get to Belfast while you sleep! The sea was a little rough but the cabin was clean and the beds were comfy. The staff was excellent, the food was very tasty and reasonably priced. I will definitely set sail with Stena again!
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Reviewed by James who travelled with Stena Line on Stena Lagan
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"Stena ships [lagaqn & mersey]"

the staff on both ships Stena lagan & Stena Mersey have always been polite & very helpful. The 2 ships are lovely furnished & the cabins are very clean. The Resturant is lovely & so is the staff. The food is excellent. We have never had any reason to complain. Keep up the good work Stena.
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Reviewed by Thomas who travelled with Stena Line on Stena Lagan
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"Stena trip September 2014"

Everything was excellent, apart from one aspect of the trip. Check in with our car was very easy, boarding was smooth (the only thing was I wasn't reminded by the crew to put on my hand brake fully once parked aboard - in fact I did remember to do so - and the crossing was very smooth anyway, fortunately). Facilities on board very good; safety announcements were clear and helpful. Cabin was fine - comfortable and it was nice to have a shower in the early morning before arrival in Belfast. Disembarking was fine too - no problems. The only thing that disappointed me was that on arrival at Birkenhead docks, after a long drive and a long day - arriving at approx. 9pm - I was hoping there would be a decent café actually on the docks, where I could get a proper samdwich and a big cappuccino. Instead, there was only stuff from a few machines...fortunately, there were toilets, which was important for an old man like me. The trip was particularly memorable for me because my grandfather, Charles Keenan, was born on Copeland Island, near the entrance to Belfast Lough, in 1874, probably the son of the lighthouse keeper there. He himself became a lighthouse keeper in 1895 (Bull Rock) and finished his service, would you believe it, as Principal Keeper at Blackhead - on the northern entrance to Belfast Lough, in 1920. I didn't see Copeland Island, but I did see the Blackrock lighthouse clearly, not on the inward trip, but on the Belfast to Cairnryan daytime voyage, on our way home. It looked very impressive, on the top of the headland. I must get to both places one day.
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Reviewed by Peter Shambrook who travelled with Stena Line on Stena Lagan
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"like a mill pond"

A really smooth crossing in all ways, calm seas and welcoming staff. A bit long but a pleasant trip
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Reviewed by Ron who travelled with Stena Line on Stena Lagan
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"Very good sailings (there 'n back)"

I cannot fault Stenaline for their service, facilities and all staff bar one! The whole experience flowed faultlessly, and the weather (windless and mild temp.) helped too. We didn't book a cabin, nor a special seat (reclining chair or something), but were pleased that staff didn't object to us being seated in a cafeteria without buying anything. I'd recommend bringing a blanket for anyone sleeping on padded benches in cafeteria, or indeed the children's soft play area, where I had an even better sleep on the way back. (Travelled on night sailings.) The only 'complaint' would be against the east-European guy on car deck 6 (19/9/14 23.30 sailing) who shouted several times at me whilst I was adequately parallel parking. I had to wait for people to get out of the way, including him! He wasn't having any of it and kept shouting at me in his native language, which I of course didn't understand. I was so peeved with him, and thought to anyone less restrained, it could have turned into a ferry rage incident! (This man needs speaking to by StenaLine.)
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Reviewed by Pania who travelled with Stena Line on Stena Lagan
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"Book a cabin"

We had a great sailing on both journeys as we left our daughter over to college. The car was packed with stuff and the boat was definitely the easiest way to transport everything but I would advise getting a cabin if you can. We have not used this Belfast Liverpool sailing in many years and the ships have came a long way. The decor is very good. Seats still aren't the comfiest but can't have everything. Unfortunately we couldn't get a cabin on the way over but booked In to the Stena Club lounge where we were treated so well. Yet again unfortunately there were a large group of very noisy football supporters singing well into the night so sleep was almost non existent. Our journey home was brilliant, we had a meal as soon as we got on board and went straight to bed, the room was lovely, beds really comfy and we slept sound until 5am when we got up, had a continental breakfast and drove off the ship. Price was great too compared to flying and staying in a hotel for two nights. Staff were helpful and very friendly even in the middle of the night!
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Reviewed by Trevor who travelled with Stena Line on Stena Lagan
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"Belfast to Liverpool"

The cabin was really clean and nice. We were very happy with this trip. We are going with Stena Line again in the future. Everything was perfect.
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Reviewed by Peter who travelled with Stena Line on Stena Lagan
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"Birkenhead to belfast"

Lovely trip very welcoming staff. A very relaxing crossing your staff should be commended.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"A Good Round Trip"

We sailed out on the Stena Lagan (a delayed departure) & back on the Stena Mersey (both journeys in the daytime) & had an outside cabin each way. The cabins were very clean & comfortable. We enjoyed a breakfast of our choice on the way out plus a meal in the bar/grill area. Excellent value for money & well presented. However, on the way back certain breakfast items were unavailable & our chosen meal was poorly presented which was disappointing. The choice of items in the shops was quite limited eg more magazines for sale would be a bonus! We found that the furniture in the Stena Mersey bar/grill area would benefit from a deep clean! All staff friendly, helpful & professional.
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Reviewed by Ann who travelled with Stena Line on Stena Lagan
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"Very pleasant"

Not a hoitch. Comfortable all the way.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Trip from Ireland "

The best trip ever lovely clean cabins best food in a while lovely coffee and friendly staff nothing was to much trouble to do well done stena lines definitely do it again
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Reviewed by Winston who travelled with Stena Line on Stena Lagan
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"Tuesday day time crossings"

It was the first time we had used this crossing and even though we crossed by day we took a cabin at £25 for bags, naps, showering and changing; this proved very worthwhile and we'd do it again, or (now we've seen the comfort of the cabin) would cross by night. My wife enjoyed watching two (of the three)films on the way out but some were repeated on the return journey(one week later)which reduced her options for passing the time. Even for July/August it was not overcrowded so comfortable seats were available. The barista could do with 2 staff at the very beginning as all passengers start with a hot drink. Snacks (eg crisps @ 90p) were expensive: at ordinary shop prices, we would have bought on board; at those prices we will bring our own. The ships ran punctually but disembarkation (from the top deck) was slow at both ends. On the way out we sat in the car for over 15 minutes, but were pleased to be warned on the return journey and told to wait a little before going to the car deck. All in all we were impressed.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"belfast trip"

The trip was smooth and enjoyable. First time travelling by ferry. From embarking to disembarking everything was run efficiently. Because the cost of travelling this way was so cheap we treated ourselves to a cabin. This is definitely the way to travel!! All crew in service areas were friendly and made the trip a pleasure.
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Reviewed by Joan who travelled with Stena Line on Stena Lagan
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"Night travel to Liverpool"

Booked trip on overnight to Liverpool 5 adults - 2 rooms Cabins were simple, efficient, well organized and clean - no complaints Food facilities had enough variety and servings were good tasting Great way to travel across to England and get a berth as a bonus. Very good
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Reviewed by Gary who travelled with Stena Line on Stena Lagan
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"Liverpool to Belfast & Back"

First time been on a ferry for a few years and found the experience very stress free, was working over in Belfast for a week and had to do some admin whilst en route, the Lounge was very peaceful and secure so didn't have to pack my laptop up every time nature called. Staff were very helpful.
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Reviewed by David who travelled with Stena Line on Stena Lagan
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"Still the Best"

Once again another trip on Stena Line Birkenhead/Belfast and once again it did not dissapoint. All of the staff were as friendly and as helpful as ever. Embarking and disembarking was faultless. I reckon this is still without doubt the best Irish Sea crossing. Even if I was travelling to the Irish Republic I would choose this route.
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Reviewed by Michael who travelled with Stena Line on Stena Lagan
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"Good overnight crossing"

We had a very good experience with easy check in and a clean cabin.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Touring Ireland"

Went from Birkenhead to Belfast on Stena line and cant fault the trip. cabin spotless and lots to do on board ship, Took the long route so we could relax before getting to Ireland and boy we did. Perfect way to start our Holiday and to end it. well done to all the crew and staff. We will be back.
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Reviewed by David who travelled with Stena Line on Stena Lagan
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"Trip to Birkenhead from Belfast"

We were very impressed with the trip on the Stena Line ferry to Birkenhead fro Belfast and on the return. It was our first time in the Stena plus lounge and we very impressed with it. We were also very impressed with the dog kennels too. It was great that we could give our little dog a walk in the designated area and that she was okay in the kennel for the long trip. We hope to take another trip in the near future.
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Reviewed by John Mckillion who travelled with Stena Line on Stena Lagan
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"Great trip (we can thank God for the peaceful sea on the crossing)"

Great trip over can't remember the Girls name in the gift shop but she gave great service and could not have been more helpful. All the staff where very helpful carrying our bags for us and guiding us in every manner.
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Reviewed by Margaret who travelled with Stena Line on Stena Lagan
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"Journey across the Irish Sea"

A very pleasant way to travel from Northern Ireland to England. Very helpful staff and very pleasant lounges and passenger areas.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Prompt, efficient and comfortable service"

THe on-line booking was relatively straightforward and the sailing times offered were convenient. When we arrived our vehicle was loaded onto the vessel promptly. THe crossings were smooth and comfortable in both directions. There was a good selection of reasonably priced food and drink. THe quality of the meals was excellent, as was the service. I would certainly commend this service to others travelling with a car betwen England and Northern Ireland.
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Reviewed by Francis who travelled with Stena Line on Stena Lagan
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"Giro return"

Very pleased with overnight ferry. Great service from the staff on board.
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Reviewed by Andy who travelled with Stena Line on Stena Lagan
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"Most enjoyable trip"

Very impressed with the Stena Lagan during my crossing from Belfast to Liverpool. It was very clean and pleasant staff. We booked a cabin as it was an 8 hour crossing and I must recommend to everyone to do so - it cost £30 for the 2 of us and meant we could relax and have a sleep and a shower during the crossing. Why sit around in the main lounge for 8 hours? The cabin was immaculate and since it doubled as a disabled cabin too, the bathroom was very roomy as well. The shopping is perhaps rather limited but probably enough to satisfy most needs. We had breakfast and the quality was fine and the price good value. You are able to purchase a 2nd cup of tea/coffee for half price if you purchase a full priced one. Again a good deal. One question is why there are so many non-British staff? No criticism of them as they are very pleasant, just a question ? I can totally recommend this crossing.
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Reviewed by Gillian who travelled with Stena Line on Stena Lagan
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"Everything was great apart from POOR BROADBAND"

The ship and facilities are excellent but the broadband is a big issue, especially if you need it for business purposes. The wifi signal is picked up everywhere but this is only good if the equipment is actually receiving broadband. I am involved in telecoms so know how this works. I am assuming you are using satellite broadband so the signal should always be pretty good. Therefore there is a problem with your equipment so you either need to reboot the equipment (switch it off, leave it 15 mins and switch it back on) and see if this helps. If this doesn't help then you need proper equipment that will feed the broadband to all the wifi receivers plus allow multiple users to logon simultaneously. You really need to look at this because broadband is now very important on travelling and it is a simple enough thing for you to resolve. Thanks.
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Reviewed by Gareth who travelled with Stena Line on Stena Lagan
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"Our holiday to Ireland"

We have two very vibrant six year olds and a twelve year old and we worried about spending 8 hours on the ferry to Belfast. We didn't need to - the ship was in first class condifion clean and air conditioned. The staff were very helpful and the facilities excellent. We went for the £25 meal for 2 adults and 3 kids and had a meal and drinks which were surprisingly good quality and value. The girls went to the cinema and joined in the entertainment which were both provided free of charge. In the end the 8 hour trip both going and coming back was a dawdle thans to Stena Line.Excellent!!!
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Reviewed by Geoff who travelled with Stena Line on Stena Lagan
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"Pleasant trip"

If I have any negative comments it would be at the Belfast end. When I checked in around 20:15 pm I was told I hadn't long to wait as they would be putting us on the bus to take us on board at 20:30 pm.I had a large suitcase and a box with a coffee maker in it, a present for my Daughter, and my handbag. I had never travelled as a foot passenger before but as I was on my own, I didn't feel the cost of taking the car was justified.I was told to put my luggage in the container in front of the waiting room. There was no one to help and a struggled to get through all the doors and through the crowd in the waiting room. I found a seat and sat down to wait, but it was an hour and 30 minutes before we were told the first 25 were to board the bus to be taken on to the ship,then had to endure a "stampeed" to get on to the bus.I fail to understand why always leaving Belfast "usually in the car" we have such a long wait to board, you are told to arrive long before sailing then sit in the car or waiting room for well over an hour to be boarded. At the Liverpool end, boarding is always quick and efficient,staff are always eager to help, and we never have to wait as long to be boarded.
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Reviewed by Catherine who travelled with Stena Line on Stena Lagan
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"Excellent"

Travelled Belfast to Birkenhead. The check in terminal is very small with limited facilities, only vending machines available. On board was excellent with great food and beer reasonably priced. Sky TV, football was also a plus. Very nice 4 berth cabin. The ship looked clean and modern and the staff were all helpful and friendly. An excellent journey.
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Reviewed by Rodney who travelled with Stena Line on Stena Lagan
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"Business Trip"

The staff you have are excellent. They are really helpful, it was a pleasure to sail with you.
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"Good Trip and Service "

Was very impressed with service. Staff were polite, helpful and friendly. Ship was on time and facilities on board were excellent. The only suggestion for change would be a changing room facility on board for people who don't have a cabin such as myself.
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Reviewed by James who travelled with Stena Line on Stena Lagan
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"A very satisfied customer. "

While travelling from Belfast to Birkenhead with Stena Line on Wednesday 19th February. I found the staff friendly and very helpful. Thank you for a pleasant trip. Mr.Ken Hammond.
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Reviewed by Kenneth who travelled with Stena Line on Stena Lagan
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"Great smooth journey from Belfast to Liverpool"

We took the Sunday night ferry from Belfast to Liverpool. Buying the ticket online was easy, as was picking up the paper ticket at the point of departure. We boarding procedure was great, they even offered that we check in luggage we would not need on the journey. Nice! We had outside cabin 601, forward facing, 4 berth (just two occupied). The cabin was beautiful, with nice restroom facilities, coffee maker, small snacks, mineral water, coffee machine. In the restaurant we had Swedish meatballs and a bottle of Champaign. We loved the journey! And would do it anytime again. Thanks, Stena line!
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Reviewed by Ille who travelled with Stena Line on Stena Lagan
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"Amazing customer service"

So loved travelling with Stena Line, couldn't have had a more wonderful journey, your staff really looked after us the whole way, my little girl was unwell with sea sickness, and they did everything to help. Thank you. You all went the extra mile, and food was first class.
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Reviewed by Christine who travelled with Stena Line on Stena Lagan
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"A very pleasant way to travel"

This was the first time I took my car on a ferry. I was travelling alone and a bit nervous of the whole driving on and off experience. However, the whole thing was run efficiently and I felt safe driving on and off the steep metal ramps. On board, the staff wee friendly and the food was above average and priced well considering they had their customers attention for a long 8 hour sailing. The free cinema was an absolute bonus formeas it really helped toreakuo the long journey. I door know what the ferry is like in peak periods,but travelling in January the boat was quiet with plenty of comfortable seating. I was pleasantly surprised ith the cleanliness of the whole seating, eating and bathroom areas, even the cinema was cleaner then my local multiplex. On my return trip I took advantage of the executive lounge. It was £20 well spent. A nice spacious area accessed with a key code with waiter service for meals. There was light breakfast of cereal and a constant supply of hot and cold dirks, wine at lunch and an interesting supply of fresh fruit, olives snacks and home baked cakes. It also provided a good selection of glossies and papers. Very impressive. I would thoroughly recommend this lounge.
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Reviewed by Kathy who travelled with Stena Line on Stena Lagan
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"Excellent trip"

Thank you to all staff. We had an excellent trip to and from Belfast. Staff helpful, cabin very comfortable and food well prepared and served. Only complaint was we didn't like the distinction between ordinary travellers and truckers. Much preferred it when we were all eating together. No problem with the few who wanted waitress service paying extra and being segregated (understand that some need to work, or require privacy) but much preferred the previous system. Looking forward to travelling with you again though. All the Best Christmas Regards to Staff.
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Reviewed by Stephen who travelled with Stena Line on Stena Lagan
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"No hassle"

Had a very smooth check in, although it was a bit of a shock when I had to drive on to top deck but looked more scary than it actually was. Ship clean and comfortable, staff were all very pleasant and eager to help. I would most definitely use Sten line again.
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Reviewed by Susan who travelled with Stena Line on Stena Lagan
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"My trip"

The ship sailed on time and arrived on time crew were very helpfull cabin was spot on and very clean. Went over with a mate of mine he was gold class had accsess to free drinks all day i travel over between 3 and 6 times a year wonderd if i could upgrade.
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Reviewed by Newfrancifrancis holding who travelled with Stena Line on Stena Lagan
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"Superb"

Excellent service and so clean and tidy too. Keep it up!
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Reviewed by Justin who travelled with Stena Line on Stena Lagan
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"Birkenhead to Belfast"

Sunday, day passage, October 2013. Great, & Greatest - We had a berth, good idea! We had packed lunch, good idea & good coffee from the bar! I had a couple of pints when I tried to read the sundays.
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Reviewed by Tony who travelled with Stena Line on Stena Lagan
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"The best crossing."

I have travelled all of the crossings from Ireland to the U.K. mainland and this is by far the best. Even on a daylight sailing it is worth getting a cabin, not only can you have a decent rest but the cost is minimal. the cabin was clean and very comfortable. Definitely "The best crossing"
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Reviewed by Michael who travelled with Stena Line on Stena Lagan
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"Comfortable trip"

Our 1st trip on a ferry as a family with our 2 young children and it went well, facilities great although it would of been nice if the kids tv was on in the play area and maybe more kids tv available around where we sat but food etc was nice and boat was on time, everyone was friendly and helpful. Many thanks
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Reviewed by Andrew who travelled with Stena Line on Stena Lagan
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"easy ferry "

Again at any time!
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Trip to drop off daughter at university"

First time I have used this service and generally a good opinion of it. The staff all seemed very helpful and knew what they were doing and the general facilities were fine. Cabin was clean with decent beds/bedding and and shower etc all worked OK. Food could have been a little better but on the whole the crossing was good.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Excellent onboard experience"

I am more used to Dover-Calais ferries and, consequently, overcrowded and tired-looking ships. I was very impressed by what appears to be a recently refurbished interior on the ship used for Stena's Liverpool-Belfast route, which was comfortable, clean, and tasteful.
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Reviewed by Owain who travelled with Stena Line on Stena Lagan
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"Daytime Trip from Liverpool - Belfast and belfast to Liverpool"

The ship was clean and the toilets which were cleaned many times during the trip - were very clean, food was exzcellent, seating perfect. I did not use the cinema as I was able to do work (writing) on my computer. There were some tables with 13 amp plugs, but I suspect not sufficient for a crowded boat. The staff were very good indeed and evidently hard workers.
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Reviewed by Leonard who travelled with Stena Line on Stena Lagan
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"Our trip on Stena line to Belfast/Liverpool"

Very slick boarding and disembark. Staff very efficient and friendly. Bargains to be had in the shop, variety of films may be an advantage in the future.
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Reviewed by Lynne who travelled with Stena Line on Stena Lagan
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"Recent trip to Ireland"

I have travelled on this ferry on numerous occasions and I can safely say, it just seems to get better every year. My children are a little bit older now but young enough to enjoy the entertainment that was provided. It made the journey fly by. To top it all, we even got to go and meet the captain and steer the boat. Not many people can say that!!! So thank you for a very pleasant and enjoyable experience on both trips.
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Reviewed by Frances who travelled with Stena Line on Stena Lagan
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"Our inbound journey"

We were well received by a very caring staff, despite a slight delay from Belfast (30 minutes). The boat was well maintained and even had a kennel and a children area with a group leader. The service of the meals and at the bar was well organised. I would use this company again, even for a different destination if I have the opportunity. I recommend it to everyone.
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Reviewed by Decock who travelled with Stena Line on Stena Lagan
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"Lovely trip"

Our journey as a family of four with young adult children was excellent: smooth, clean and relaxed. The cabin was fine for the four of us and we were pleasantly surprised to find real sheets and bedding (I was genuinely expecting disposable ones knowing how many had to be changed each day!!). The beds were very comfortable, too. Food was good quality and catering staff worked really hard to try to provide a meal for my daughter who is coeliac - unfortunately her meal was very basic but edible - perhaps a little more planning ahead for people with this condition would be helpful. My only (small) gripe is the time we were kept waiting on the quayside (having been advised to arrive two hours before sailing) before being allowed onboard. Luckily we could entertain ourselves with papers and music but I'm glad we didn't have small children to entertain because the dock area is a pretty desolate place. We would happily use the service again, though.
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Reviewed by Andrew who travelled with Stena Line on Stena Lagan
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"Belfast to Birkenhead"

Lovely calm crossing and so risked Sunday lunch in the restaurant. Very restful looking out of bow windows. We like the day crossing as it gives us an enforced break and gives us the opportunity to watch films and play games with our sons.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Travelling in August on Stena line between Liverpool/Belfast"

I travelled during the day which takes 8 hours. The ship was very comfortable and clean, I could have booked a cabin on board but was travelling as economically as possible. Although it was a very busy crossing right in the middle of school holidays there were plenty of comfortable places to sit. The weather was good so I did quite a lot of sightseeing from the deck:we passed gas rigs, wind farms, the Isle of Man, and the coasts of England, Scotland and Ireland, plus part of Wales on the way back.So there's plenty to see so it's a good idea to take binoculars. There were lots of children on board but the staff were fantastic at keeping them entertained : there was a treasure hunt, colouring competition and even a show by a Magician as well as films - it was all very impressive. The staff work really hard and are a pleasant and professional group of people. Congratulations to them.
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Reviewed by Jane who travelled with Stena Line on Stena Lagan
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"Missed ferry"

Missed ferry due to car problems and not been able to find the ferry dock as it's not very well sign posted for travelers .Other wise I might have been able to be there on time. Also I beleive the ferry left early. Direct ferries were trying to contect me but was ringing the wrong number.Not the number I give them. You should ask the council for signs of direction to the ferry to be put up. For your customers.
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Reviewed by Jane who travelled with Stena Line on Stena Lagan
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"Good crossing"

As this was an over night crossing, we had a cabin, which was very comfortable and we sleep. The staff were all very helpful. I would use this crossing again.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Our return trip to Belfast"

My wife & I travelled by Stena Line ferry to Belfast last week. We had not used that route for several years and were pleasantly surprised at the changes since then. The process of checking in the ferry was really slick and we were on board with the minimum of fuss. This was a daytime sailing. We did not book a cabin, but the ship was so clean and well appointed and food so well presented that the 8 hour journey passed very pleasantly and left us refreshed for arrival at Belfast. The arrival time was spot on and we were disembarked very promptly. Much better than in previous years. Our return trip was the night time sailing. Again check in was slick and we were in our spotlessly clean and superbly appointed cabin in a very short time .After a snack, we had a very good sleep and in the morning the breakfast "buffet" was easily hotel quality. Well done to all concerned. We shall in future travel this way to Ireland. Thanks
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Reviewed by James Neale who travelled with Stena Line on Stena Lagan
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"Liverpool to Belfast ferry"

I was travelling home to visit family and had my husband and two small sons with me. We booked a cabin, inside on the way out and outside on the way back. We were all really impressed by the facilities which were clean and the beds which were very comfortable. Personally, I preferred the outer cabin as it was nice to have a window and my 3 year old spent most of the time sitting in the window ledge getting very excited about the fact he was on a real pirate ship! The children's entertainment was great, especially the magician and his balloons. The play area was clean and helped pass some time and the movies were a real plus. The catering areas were clean, with a wide range of appealing food to eat. The eight hour journey was a breeze, depsite travelling with toddlers. We will definitely use the service again, but will try and upgrade our cabin agan, to see what else there is on offer.
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Reviewed by Joanne who travelled with Stena Line on Stena Lagan
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"Travelling to Ireland "

We have just returned from a two week stay in Ireland. Our ferry crossings and cabin were very good and the staff on board very helpful. The facilities on board were excellent, and we will be looking to use this service again. The booking could not have been easier, no waiting for tickets in the post, just order and receive your boarding card at check in. Thank you for a very pleasant experience in ferry travel.
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Reviewed by William Dalzell who travelled with Stena Line on Stena Lagan
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"my review"

What can I say apart from grate sailing. Staff amazing very helpful. I use Stena line every year and have never had any reason to change.
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Reviewed by Louise who travelled with Stena Line on Stena Lagan
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"comfort comes first"

We were really pleased with our overall experience of our journey. One of our party was quite ill and the staff were very accommodating and friendly. The food was much better than expected although the standard coffee size was only a little larger than an espresso. Apart from the coffee, there was good value for money. We booked a (4 berth) cabin which was very comfortable for 2 people with good bathroom facilities, shower in the bathroom and towels were provided. Embarking and disembarking were very pleasant and quick - much better than any airport. The only issue that I had (very annoying at the time) was that we were asked to vacate our cabin an hour before the journey was due to end. This slightly defeated the purpose of having a cabin and somewhere to put our things for the duration of the journey. We were not made aware of this when booking our cabin and may make me rethink the value of booking one in future.
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Reviewed by Jennifer who travelled with Stena Line on Stena Lagan
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"Happy"

pleased with the crossing, i cannot fault nothing with this ferry.
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Reviewed by Derek warren who travelled with Stena Line on Stena Lagan
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"Belfast - Liverpool 21 Jun 13"

Although the ship suffered a technical issue the day before departure, which was going to affect departure and crossing times, I was kept fully informed by Direct ferries, which was extremely valuable. In the end, the problem was resolved and so sailing and arrival times were pretty much as scheduled. Ship facilities & staff were of a very high standard and the crossing was very good. I will use the service again.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Excellent service and staff very friendly"

My wife and I were very impressed with the standards on board ship. The staff were very helpful and the journey comfortable and pleasant. Would readily travel on Stena line again.
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Reviewed by Roloand Stuart who travelled with Stena Line on Stena Lagan
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"A Great Start to my Journey"

Booking was straightforward. Boarding was simple. All staff, from technicians to stewards, were very friendly and helpful. And travelling by sea is so much more civilised, a great start to my journey.
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Reviewed by Blair who travelled with Stena Line on Stena Lagan
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"Awesome"

Good and friendly staff. Clean ship.
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Reviewed by Vincent who travelled with Stena Line on Stena Lagan
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"1 week after return"

Great ship, lovely crew, catering a bit over priced especially when travelling with a fussy 9 year old who has a weird eating regime, she doesn't like anything according to her. But a really massive thank you for the cabin cleaner who found our granddaughters bag of DS games and handed them in. They thought they were gone for ever.
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Reviewed by Hugh who travelled with Stena Line on Stena Lagan
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"Irish Trip"

Excellent sail. Comfortable through out.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Crossease"

We had a flat tyre and the staff could not have been more helpful -as well as other passengers. Once on board we were very impressed with the facilities for our 9 year old son who enjoyed making balloon animals, doing magic tricks and going on a treasure hunt around the boat. We all enjoyed going to the cinema and having a relaxed lunch and I even got a few minutes to myself in the newsroom keeping up to date with events and what the weather had in store for us. All in all a very positive experience. Thanks.
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Reviewed by who travelled with Stena Line on Stena Lagan
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"Recommended"

We recently travelled from Birkenhead to Belfast return and found the whole journey trouble free from start to finish. The tickets were booked online and we were checked in promptly and with efficiency. We were travelling with two dogs and put them in the kennels overnight which suited them and us just fine. We were able to go and see them and let them have a spot of fresh air in 'pooches corner' they were very settled. The ferry itself was very clean and staff were very polite and helpful both at the check-ins and on board. Although we did not book a cabin we would next time since they looked very clean and comfortable. Food was also available with a good choice. All in all very satisfied with the trip, docks were very easy to find and a very quick exit from Belfast which is useful for visiting many areas in Ireland. One of the best ferries we have had to Ireland and we have been over many times taking the car with us. Although we didn't have children there were also facilities for them on board and as an added bonus a free cinema.
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Reviewed by Rita Guest who travelled with Stena Line on Stena Lagan
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"Cabin"

Generally the cabin was clean and tidy . However the television on both crossings was unserviceable. Food was of a high standard and the staff very helpful. Generally I find it hard to complain about the service. Thank you STENA.
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"A Pleasant Journey."

My partner, my son and I enjoyed our recent crossing from Belfast. We were delighted by the service offered along with the Stena Plus Lounge Seats. We'll use this service again and have told everyone about it. Tracy, our attendant, was first class at her job! The only negatives are : the noise from the ship's engines during the film and the chronic delay in disembarkation.
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Reviewed by Bernadette Sexton who travelled with Stena Line on Stena Lagan
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"Liverpool Birkenhead To Belfast"

Cabins were lovely and clean. Good smooth crossing. Staff very friendly. Only disappointment was that the evening meal and breakfast is no longer included in the price.
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Reviewed by John who travelled with Stena Line on Stena Lagan
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"Ship all good issue with changing vehicle"

The crossing was fine - cabin was better than expected with a decent bed & shower / washroom facilities. However, the day before I travelled (more than 24 hours before) I had to change my vehicle details. I was charged £10 for doing so (even though it was an online interface) and despite clicking the 'No change' to my other options - including accommodation - when I got to Birkenhead to check in & asked about my cabin (that was booked the week before) they had no details of a cabin being booked. Took 45 minutes of sorting out with Stena Line (who sorted it well to be fair) and they reinstated it though. A cock up in the system with DirectFerries or Stenaline somewhere!
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Reviewed by Anthony who travelled with Stena Line on Stena Lagan
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"Retired female travelling alone (Liverpool-Belfast return on Stena Lagan)"

This is the first time that I had been on this crossing. Being a retired female passenger and travelling alone, I was anxious but I need not have worried - all the staff were really helpful and friendly (this includes staff at the security check-in, car loaders and all staff on board). I traveled Economy Class, and so was not sure what the seating and facilities would be like. But there was plenty of seating and it was very clean and comfortable. There were quiet areas to sit in for reading, large TVs to watch sport, news or other programmes. There was even a cinema that showed two films. I was impressed to find a play area for children equipped with a mini climbing wall, squashy cushions, snug area and a special screen showing cartoon films. I bought food from the coffee bar and the young man serving helpfully pointed out a special meal deal which was a reasonable price and good quality. The toilet areas were spotlessly clean on both crossings as was the rest of the boat. Even the deck areas were hosed down and clean. The whole experience of travelling on this ferry was fun, positive and enjoyable. I would definitely recommend this to friends.
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Reviewed by Jane who travelled with Stena Line on Stena Lagan
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"First class service"

Recently travelled on the overnight boat from Liverpool to Belfast. All went very smoothly, we were on-board just after 8 pm though not actually leaving to 10.30 pm, though think we did leave slightly earlier, just after 10. The staff were all lovely, very helpful and efficient. We didn't avail of any food either at night or in the morning. The cabin was perfectly fine with everything you would need. All in all it was a very smooth sailing and very efficient. My only complaint is that its quite expensive.
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Reviewed by Patricia who travelled with Stena Line on Stena Lagan
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"Excellent"

Lovely staff and tasty food. Thank you Stena line!
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Reviewed by Feargal who travelled with Stena Line on Stena Lagan
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"Sailing"

First class service, staff very caring, understanding and helpful.
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Reviewed by Jane who travelled with Stena Line on Stena Lagan
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"Good Trip"

Friendly treatment from personnel throughout the trip. Our family trip had good weather conditions and a homely feel. We were offered cabins on night trip homeward which put the icing on the cake! We will surely use the Stena ferry in the future. The length of time to cross the sea to UK was a restful time.
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Reviewed by blooming who travelled with Stena Line on Stena Lagan
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"Liverpool to Belfast & back"

The service element of the crew, catering and hospitality, were in the main good. One of the restaurant 'welcomers' didn't understand the family meal offer very well. Tried to tell us it was for families of 5 and depended on what you ordered as to the amount of the reduction you would receive, no, I don't believe it! Overall not a bad sailing the cleaning staff were excellent they never stopped wiping something down. Oh, the lasagne at £6.95 was awful.
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Reviewed by Ian who travelled with Stena Line on Stena Lagan
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"Customer service"

I would like to say a big thank you to the lady working on the day of my daughters return from Birkenhead. She rang to confirm if they were going on the return journey as they had not checked in yet. They were delayed due to the taxi driver getting lost and she rang them and gave directions and rang me back to let me know they were safe and boarded on the boat. I really appreciated it and think that she deserves recognition for her help. My daughter said they had a pleasant journey but being teenagers that want everything yesterday felt that it was quite a long journey. She may get used to it if she is going to university in September.
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Reviewed by Diane Tierney who travelled with Stena Line on Stena Lagan
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"Birkenhead to Belfast"

Very pleasent trip.
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Reviewed by Raymond who travelled with Stena Line on Stena Lagan
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"Cabins poor"

June 2012. Although we were booked on the Stena Mersey for our 13 June overnight trip to Belfast, we were told long after payment had been taken, that it was in for refurbishment and we ended up on the Stena Lagan, which according to the website had already been refurbished. We were allocated cabin no 630 - a 4 berth outside cabin which we had booked - but we were disapointed to say the least. Yes it was basically clean but it looked very tired and "worn out", which is not what you would expect from a ship that had been refurbished. Our previous experience on Stena ships, between Harwich & Hook of Holland have been very good with 4 berth outside cabins that had good size windows and also tea / coffee facilities in the cabins. They were all nice fresh looking cabins. The Stena Lagan was a very different experience however. Our cabin was very small and lacked anything with a fresh look. Needless to say, it did not have tea /coffee facilities either. Overall a disappointing trip on this ship.
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Reviewed by R Stuart who travelled with Stena Line on Stena Lagan
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